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Remove redirect (Removal Instructions) - Oct 2016 update

removal by Ugnius Kiguolis - - | Type: Browser hijacker

Can I trust search engine? It showed up out of nowhere. browser hijack has been actively noticed after installing free software from the Internet. That’s because of bundling distribution method that was actively used by the developers of this Russian search engine. If you are not familiar with this distribution technique, you should know that it can be avoided by monitoring installation of the freeware. Besides, make sure you are especially careful with the software which was developed in Russia because you can lead yourself to the risk of infiltration. Every detail which is required while trying to avoid the appearance of virus is explained in the second part of this description. If you need a quick solution that could help you fix your web browser, scan your computer with a reliable anti-spyware and remove potentially unwanted files. Those who don’t have such program installed on their computers can choose Reimage. It was used by our research team to remove and showed great results during this process.

According to the developers of this browser, this search engine is one of the most frequently visited websites in Russia. From the first glimpse, it seems as a regular search provider that contains a search box and various links. However, there are hundreds of PC users who apparently are not Russian speakers and claim that they were tricked into visiting this page against their desire. That’s because this search page is a potentially unwanted program (PUP) that seeks to earn the money by promoting third-party websites. If startup page is launched by the user, it starts tracking him or her for some time. After getting a required amount of data which is related to user’s interests, this page starts showing pop-up ads and banner ads that are set to promote third party websites or programs. Beware that such software can also be considered “potentially unwanted” and can lead you to additional problems. For example, if virus tricks you into contacting the technical support service which is displayed in the banner given below, you can lose your money. In most of the cases, such services are useless and are set to discuss computer problems that are invented, so make sure you stay away from them.

The picture of search engine

Typically, this hijacker settles down on Google Chrome, Mozilla Firefox, and Internet Explorer web browsers by replacing the start page, the default search provider, and a new tab URL on each of these browsers. Although it may look as an ordinary search provider at first, you should perform removal as soon as it shows up on your computer because its aim is to redirect you to third party websites by showing you sponsored search results. Thus, after summing up all pros and cons that are related to this program, you should not even consider keeping it the system. If you think that you are hijacked, run a full system scan with Reimage or another anti-malware and remove it without a delay.

The newer version of 

How can I get infected? can infiltrate your computer with the help of other freeware because it has been actively spread in a bundle with various download managers, media players, PDF creators, etc. According to the latest research, this browser hijacker spreads around as an optional component of Shopping Assistant, Vaudix, Mobogenie, and similar PUPs. Therefore, you must be very careful while downloading these programs to your computer because infiltration of virus can cause various inconveniences (the appearance of pop-up ads, slowdowns on your browser, crashes, etc.). If you want to protect your computer from infiltration of software packages, you have to check Advanced/Custom settings while instaling freeware on your computer. Even though it will take a little bit more time to install a program on your computer, you will get an oportunity to prevent unwated components. Finally, make sure that you find and deselect all “optional” additions that are typically disclosed as useful add-ons, plug-ins, toolbars, and extensions.

How to remove virus?

If you are one of those PC users who were affected by this browser hijacker, you should stop using the affected web browser because this search engine cannot be trusted. In this case, make sure you run a full system scan with the reliable security software to perform a full removal on your computer. According to PC security experts, this browser hijacker spreads in a bundle with suspicious components that can hardly be removed manually. However, you can try to remove from the system with the help of a detailed guide which is given below. If using it, make sure you follow every removal step attentively.


You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove redirect, follow these steps:

Uninstall from Windows systems

To remove virus from Windows operating system, we recommend removing all programs that are related to this browser hijacker. Make sure you look for Shopping Assistant, Vaudix, Mobogenie, and similar suspicious entries.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

You need to remove these add-ons to get rid of completely: Shopping Assistant, Vaudix, Mobogenie.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete redirect from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

To fix Google Chrome after hijack, you should uninstall start pageShopping Assistant, Vaudix, Mobogenie, and other questionable add-ons.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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