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Remove IGAMI ransomware (Removal Instructions) - Bonus: Decryption Steps

removal by Ugnius Kiguolis - - | Type: Ransomware

IGAMI ransomware is the cryptovirus that breaks through unprotected RDP to infiltrate the targeted system and then encrypts various files on the machine

IGAMI ransomwareIGAMI ransomware is the virus that hails from GlobeImposter 2.0 virus and delivers ransom demand on a program window. The ransom amount can differ from 1 to even 10 Bitcoins, based on previously detected versions in this ransomware family. The demand is delivered immediately after the encryption and in the ransom note, in this case, a program window named how_to_back_files.html. According to the message, cybercriminals assign the particular amount of cryptocurrency that is the price of the decryption tool to each victim. Although virus developers suggest sending one file for test decryption with the unique ID key, paying or contacting these criminals might end up in lost money or permanently damaged data. Stay away from contacting these malicious people.

IGAMI ransomware has been infecting many users all over the world and based on the victims' responses this threat is especially persistent. Phishing emails seem to be the primary vector used to spread the infection. Also, Mimikatz tool can be used to unhash windows passwords. This is the program used to obtain various account logins and passwords, steal other information.[1]

Based on IGAMI ransomware virus detection rate[2], this threat can be detected by various anti-malware tools and AV engines, so the elimination is possible. Since ransomware also alters various parts of the system, including registry entries, make sure to perform this malware termination as soon as possible to avoid permanent damage on your device.

Name IGAMI ransomware
Type  Cryptovirus
Family  GlobeImposter 2.0 virus
Symptoms  Locks files by encrypting them and demands a ransom for alleged decrypter. The system runs slow due to additional background processes and programs that got disabled
File marker  .IGAMI
Ransom note  how_to_back_files.html
Contact emails  firstouch@qq.com, firstouch@cock.li
Distribution  Breaking through RDP, infected spam email attachments, other malware
Elimination  Get the Reimage Reimage Cleaner and remove IGAMI ransomware

This is how the initial virus attack starts, then IGAMI ransomware scans the machine to find files for encryption and photos, videos, documents, archives or even databases get affected by the encoding during which users' data gets locked and marked with .IGAMI file extension. 

When files become, unreachable IGAMI ransomware sends a ransom message to the screen and places how_to_back_files.html in the desktop and various folders containing encrypted data. The ransom note states that files got encrypted and reads the following:

☠ Your files are encrypted! ☠
All your important data has been encrypted.
 
To recover data you need decryptor.
To get the decryptor you should:
 
Send 1 test image or text file firstouch@qq.com, firstouch@cock.li.
In the letter include your personal ID (look at the beginning of this document).
We will give you the decrypted file and assign the price for decryption all files
 
After we send you instruction how to pay for decrypt and after payment you will receive a decryptor and instructions We can decrypt one file in quality the evidence that we have the decoder.
Attention!
 
    Only can decrypt your files
    Do not trust anyone firstouch@cock.li.
    Do not attempt to remove the program or run the anti-virus tools
    Attempts to self-decrypting files will result in the loss of your data
    Decoders other users are not compatible with your data, because each user's unique encryption key

Besides the initial process of file locking, IGAMI ransomware alters other parts of the system that ensures the persistent on the affected system. This cryptovirus can be set to:

  • delete Shadow Volume Copies;
  • change registry entries;
  • disable programs or functions;
  • add files;
  • install tools or launch processes.

IGAMI ransomware virus
IGAMI ransomware is the cryptovirus that hails from a virus family known to demand large ransoms. The particular ransom depends on the value of victims' data.

Remember that IGAMI ransomware can access files on the system and steal any document that stores your logins or passwords. Cybercriminals focus on getting money from their victims and profiting in many other ways. One of them is to steal valuable data and sell that on the dark web forums.

Unfortunately, your files get affected or even damaged due to this infection. You need to remove IGAMI ransomware before data recovery or any other processes, so the system is thoroughly cleaned and virus damage terminated. Get the anti-malware program for the best results.

Then you can scan the machine with Reimage Reimage Cleaner and remove all IGAMI ransomware installed files or caused damage. This is especially important so experts all over the world[3] advise getting rid of the malware first because malicious files related to this virus can still affect your data if not deleted completely.

Perform IGAMI ransomware removal and pay attention to all the programs detected. Anti-malware program can also indicate issues with your system and files that may be malicious. During a full system scan with tools like Malwarebytes you can delete all intruders and fix additional issues caused by the cryptovirus or any other malware.

The malicious script gets initiated when suspicious email attachments get opened without paying attention to red flags

Paying enough attention to processes happening on the machine can be crucial, especially when it comes to malware infiltration. Phishing email campaigns distribute various malware, including the ransomware and other more severe cyber threats. Unfortunately, the malware infiltration happens quickly and doesn't require your permission. 

You can avoid such infiltrations if you pay attention to:

  • typos or grammar mistakes on the email;
  • unfamiliar source;
  • FedEx, DHL, eBay and other known companies listed as senders;
  • file attachments;
  • order or invoice notifications.

Don't fall for the trick when malicious actors include the well-known company or service name to lure you into the opening or downloading the attached file. If you don't use the service, avoid opening that email in the first place. Delete suspicious emails from the email box the minute you receive them.

Remove all traces of IGAMI ransomware virus and clean the machine properly

To ensure that your system is cleared and IGAMI ransomware virus is deleted with all associated files, you need to use the proper anti-malware program and scan the computer thoroughly. This way all parts of the machine gets checked and cleaned from malicious files and programs.

This automatic IGAMI ransomware removal method gives the advantage of eliminating all possible threats and even improving the performance. Employ Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner, or Malwarebytes for the process and run a scan on the affected machine to indicate all threats.

When you use reliable tools the only step left to do after the system check is to remove IGAMI ransomware and other detected threats. Remember that detection names can differ based on the antivirus tool because all programs have different databases.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove IGAMI virus, follow these steps:

Remove IGAMI using Safe Mode with Networking

Reboot your device in the Safe Mode with Networking and disable malicious programs this way. Then IGAMI ransomware can be removed with antivirus tools

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove IGAMI

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete IGAMI removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove IGAMI using System Restore

System Restore feature can also work as a method for the virus termination because this way you can recover the system in a previous state when IGAMI ransomware virus was not on the PC

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of IGAMI. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner and make sure that IGAMI removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove IGAMI from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by IGAMI, you can use several methods to restore them:

Data Recovery Pro is the program designed for file restoring

When you remove IGAMI ransomware, Data Recovery Pro can be employed to restore your affected files

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by IGAMI ransomware;
  • Restore them.

File recovery with Windows Previous Versions feature is possible

However, System Restore should be enabled before

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can work for the file recovery purposes

You can use ShadowExplorer if Shadow Volume Copies haven't got deleted by IGAMI ransomware

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not developed yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from IGAMI and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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