Severity scale:  
  (98/100)

IGotYou ransomware. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
12

IGotYou encrypts files in order to get money for the poor developer

Ransom note by IGotYou ransomware

IGotYou ransomware[1] is a file-encrypting virus created by Rogers_Pro. It’s a test version of the malicious program that only encrypts data in C: \ Test directory. All pictures, music, multimedia, documents and other files in this location are encrypted with AES cipher and locked with .iGotYou extension.

On the affected machine, crypto-malware is executed from EncryptingRansomware.exe file and makes changes to the system. However, the most important task is data encryption. Once all targeted files are corrupted, IGotYou virus opens a ransom note in lock screen window where victims are asked to pay 10,000 rupees via payTM account until the given date.

The developer of a malicious program does not hide the ugly truth that he or she needs money and use ransomware to do it. Thus, if victims are willing to give the hacker money, they will receive tools and password to decrypt files:

The authentic private key is safe and unbreachable . It will be authenticated by its hash value which can only be possible by that secrect passcode.
In order to get that secrect passcode, you need to help me out with some money. Now I Do not care what do you think when i said “help me out”, you can aslo term it as ransom.

However, paying the ransom is not recommended or needed. Data with .iGotYou file extension might be decrypted with StupidDecryptor. Therefore, if you got infected with crypto-virus, you should not convert dollars to rupees and give them to cyber criminals. You should just get rid of the virus.

We recommend using reputable security software, for instance, Reimage or Malwarebytes Anti Malware to remove IGotYou malware from the computer. However, if file-encrypting virus prevents from automatic elimination, you should follow the guide below.

Please do not try to locate and terminate the virus manually. Only experienced IT users can perform successful manual IGotYou removal. Ransomware is a complicated cyber threat that can inject malicious code into legit processes and install numerous harmful components that are hard to remove manually.

Ransomware distribution techniques and prevention tips

The malicious program might be spread using numerous strategies, such as:

  • malicious spam emails and their attachments;
  • malware-laden ads;[2]
  • fake software downloads or updates;
  • exploit kits and system vulnerabilities.

Security experts from Bedynet.ru[3] warn to be careful when browsing the web. Click links, open received documents or download software only when you are certain that this file is safe. If not, keep away to avoid data or money loss. Additionally, installing security software and keeping data backups are also crucial precaution measures.

Automatic IGotYou ransomware elimination guide

As we have mentioned at the beginning, you should not try to remove IGotYou from the device manually. It’s hard to find and wipe out malicious components safely. You should not risk to damage the system and cause yourself more problems than you already have.

For automatic IGotYou removal, we recommend using one of these malware elimination tools: Reimage, Malwarebytes Anti Malware or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. If you cannot install or run security software, please follow the guide below. It will show you how to disable the virus and uninstall it.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall IGotYou ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual IGotYou virus Removal Guide:

Remove IGotYou using Safe Mode with Networking

Follow these steps to activate automatic IGotYou elimination:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove IGotYou

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete IGotYou removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove IGotYou using System Restore

This method might also be helpful in virus removal procedure:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of IGotYou. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that IGotYou removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove IGotYou from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by IGotYou, you can use several methods to restore them:

Data Recovery Pro – alternative recovery software

If some of the files encrypted by IGotYou cannot be restored with the official decrypter, you can try Data Recovery Pro:

Take advantage of Windows Previous Versions feature

If you only need to get back few files and System Restore was enabled before ransomware attack, this Windows feature might help you:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

StupidDecryptor seems to help victims of IGotYou ransomware

The free Stupid Decryptor should restore all files encrypted by this crypto-malware for free. Thus, do not hesitate and download it from here.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from IGotYou and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References