Severity scale:  
  (95/100)

InfinityShadow ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - -   Also known as InfiniteTear virus | Type: Ransomware
12

InfinityShadow demands $260 in exchange for decryption software

The ransom note by InfinityShadow

InfinityShadow (also known as InfiniteTear) belongs to the group of ransomware infections that encrypts files using a combination of AES and RSA algorithms.[1] Malware is executed from The_Last.exe file. Due to the name of the executable, it is alternatively known as The_Last Ransomware.

InfinityShadow ransomware mostly spreads via malicious spam emails. After the infiltration, it connects to the Telegram API for communication with its Command and Control (C&C) servers and transfers technical information about targeted computer.

InfinityShadow aims at the most popular files, such as documents, pictures or multimedia. When these records are encrypted, malware drops a ransom note on the desktop called Important_Read_Me.txt and opens it automatically.

In he ransom-demanding message, cyber criminals inform that victims have to transfer $260 in Bitcoins within 7 days. Otherwise, the decryption key will be deleted and users lose their chance to get back the files entirely.

In order to give guarantee for the victims, crooks offer free decryption of the two files. They leave a contact email address InfinityShadow@Protonmail.com where people are supposed to send corrupted data for test decryption.

However, we do not recommend having business with hackers. We recommend scanning your device with Reimage or another security software that will help to remove InfinityShadow from the PC. Unfortunately, ransomware elimination won’t help to recover files, but it’s necessary for keeping computer’s work smooth and safe.

If you cannot install or run malware elimination tool, scroll down to the end of the article where you find detailed InfinityShadow removal instructions.

Methods of distribution and quick prevention tips

Ransomware has already launched few successful attacks in the United States. However, computer users in Asian and European countries, including Italy,[2] Spain, and France, should be aware of a new cyber threat that might soon start spreading worldwide.

Typically, file-encrypting viruses spread with the help of malicious spam emails,[3] exploit kits, malware-laden ads and fake/illegal downloads. Therefore, to avoid the attack, it’s important to follow these simple security tips:

  1. Do not install illegal or questionable files or programs;
  2. Do not click on aggressive ads;
  3. Do not visit gaming, gambling, adult-themed or other high-risk websites;
  4. Keep OS and programs updated;
  5. Invest in reputable antivirus.
  6. Create backups and update them regularly.

Termination steps of the InfinityShadow virus

InfinityShadow removal requires scanning the system with reputable malware removal program, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. The instructions below will show you how to disable the virus in order to perform automatic elimination successfully.

Once you remove InfinityShadow from the PC, you can try to recover files using alternative methods presented at the end of the article. The official decryptor is not available yet, so you should not have high expectations of bringing back the majority of encrypted files.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove InfinityShadow ransomware virus you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall InfinityShadow ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

Manual InfinityShadow virus Removal Guide:

Remove InfinityShadow using Safe Mode with Networking

InfinityShadow might strengthen its presence and prevent victims from installing security software. Therefore, you may need to reboot the computer to Safe Mode with Networking first.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove InfinityShadow

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete InfinityShadow removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove InfinityShadow using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of InfinityShadow. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that InfinityShadow removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove InfinityShadow from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by InfinityShadow, you can use several methods to restore them:

Data Recovery Pro might be helpful in data recovery

This software is designed to restore corrupted, deleted and some of the encrypted files. Follow these steps to use this tool: 

Take advantage of Windows Previous Versions feature

This method allows traveling back in computer's time and accessing previous versions of the encrypted files. However, System Restore should have been installed before the InfinityShadow attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might restore files from Volume Shadow Copies

If malware did not delete shadow copies, this tool can be very helpful in data recovery.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

InfinityShadow is not available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from InfinityShadow and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Ugnius Kiguolis
About the company Esolutions

References