Severity scale:  

Remove (Free Instructions) - Removal Instructions

removal by Julie Splinters - - | Type: Browser Hijackers redirect virus takes over Chrome and other web browsers to increase visitors rates to doubtful websites is a potentially unwanted program[1] (PUP) that initiates multiple advertising companies to increase visitors' rate to questionable websites. A more specific classification of this domain name would be a browser hijacker. If it manages to infiltrate the system via software bundles[2] or other shady means, it drops a potentially malicious plug-in into Chrome, Firefox, Safari, and other web browsers corrupt default start page and search engine. Besides, virus fills web browser with third-party related cookies that start accumulating and transmitting web-browsing-related information. domain cannot be accessed by adding it to the browser's address bar. However, do not fall for thinking that it is not active. The only way to get access to this suspicious page is to install a PUP and get your web browser infected. Therefore, if you noticed that the default start page had been changed from Google to,  you should better not browse the net before it gets removed. 

Type Browser hijacker
Category Potentially Unwanted Program (PUP)
Symptoms Compromised web browser's settings, i.e. start page changes, unknown search engine set by default, multiple toolbars. Besides, search engine displays doubtful search results and generates a considerably more ads, banners, software download offers, initiates redirects and similar activities. 
Distribution Software bundles
Damage The virus can hardly damage the system itself. However, it may expose people to potentially dangerous websites and stimulate to install dangerous viruses. 
Removal Both manual and automatic available. Manual removal guideline is provided at the end of this post. Automatic removal tool can be downloaded here: SpyHunter 5Combo Cleaner or Malwarebytes
Repair Software bundles can initiate much more problems that people think. Instead of one program, people end up with several unwanted tools that may run in the background and negative affect system's performance. To restore normal performance, we recommend trying Reimage Reimage Cleaner Intego tool.

Despite the fact that the hijacker is not malicious on its own, it features a handful of suspicious traits. These are the following:

  • Download and install without authorisation;
  • modification of browsers' settings without permission;
  • delivery of untrustworthy search results;
  • unknown banners, setting options and other functions;
  • usage of tracking cookies in the background;

Jacky Hillty redirect virus initiates multiple changes and severely disrupts web browsing activities. At the moment, it is compatible with Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari browsers. Unfortunately, it is not enough to remove plug-in from the browser since it is directly related to PUP that silently resides in the program's list. Therefore, people who consider their browsers to be hijacked should install a reliable antimalware program or update the one that is already installed and then run a full system scan with it. If you do not have security software, then we recommend trying SpyHunter 5Combo Cleaner or Malwarebytes.

As we have already pointed out, the malware is not malicious if compared to spyware or ransomware. However, sometimes reputable antivirus programs recognise it as a Trojan. While such classification is not accurate, there is a serious ground to block and related websites because some of them can include suspicious content, including questionable adds, banners, downloads of pirated software, and similar. 

The main goal of virus is to make people visiting third-party domains. The more visitors, the more clicks – the more profit gets the developers of the hijacker. Therefore, even though you may get used to, using it poses a risk of downloading other malware, landing on unknown domains, and seeing distorted search results all the time. virus is also known for using tracking cookies and web beacons. These are small tracking software apps that can accumulate targeted information all the time and transmit it to remote serves when required. Even though most websites use cookies, the Personal Data Protection Act regulates that people must be informed about cookies and provide consent to use them. Therefore, the tracking activity of the hijacker may be considered illegal. Even though such cookies can hardly collect sensitive information like names, banking account, passwords, and similar, it may gather and leak commonly visited websites, search queries, IP address, PC type, OS type, and similar. - an untrustworthy application that can corrupt web browser's settings.

Browsing-related information reveals peoples' habits, which is why third parties can generate more attractive advertisements. Thus, to stop annoying activities, removal is the only solution. 

In some of the cases, the redirect virus does not compromise search engines or any other browser's settings or, at least, visible ones. It may even return Google-based search results that may not seem compromised. However, you should be extra careful because of the catch software download offers, personalized ads, irrelevant redirects, or similar. 

You should remove virus from Windows or Mac right away and restore the system to the previous version. Our security experts have prepared a detailed manual removal guideline, though we strongly recommend performing this process with a reliable antimalware tool, such as SpyHunter 5Combo Cleaner. Automatic malware removal will ensure the full elimination of PUP. If, after malware elimination, the system exhibits other alterations, try fixing them with software such as Reimage Reimage Cleaner Intego

Software bundles deliver PUPs – opt for Advanced software installation technique.

PUPs often have official websites and can be downloaded directly. However, more experienced PC users fall for installing suspicious programs on purpose. The vast majority of PC users who have been dealing with a browser hijacker confess downloading third-party software for free from websites like Softonic,com,,, or torrents. 

As[ref en-3[3]] team of cybersecurity experts claim, the main reason of why people end up with malware and similar PUPs is not the installation of freeware itself. It's the installation process, which is not being implemented correctly. It is essential to opt for Advanced or Custom installation options because they reveal the list of additional programs and allow deselecting them. 

We'd also like to stress the fact that PUPs like adware and hijackers can be disseminated via bundled ads, which, once clicked, start downloading unwanted programs. While these cases are rarer, experts advise keeping a reliable ad-blocker installed. However, a sole ad-blocker will not ensure PCs' safety. Make sure to install and update the most reliable antivirus program and create duplicates of essential data on the cloud or other storage. can repeatedly reroute to suspicious domains and display ads. A full guide explaining how to remove browser hijacker

If the virus has ruined your everyday web browsing experience, do not wait any longer, and perform PUP removal. The first thing that you should do is to terminate the process of Chrome, Firefox, or another web browser. 

After that, decide whether you will remove virus with the help of antivirus or manually. If you have enough time to analyze the system's peculiarities, you can scroll down and find a manual removal guide. 

Those who save their time and better assign PC's security issues to antimalware software can install SpyHunter 5Combo Cleaner, Malwarebytes, or other software and run a full system scan with it. To finish up with the removal, don't forget to restore the web browser's default settings. Otherwise, the unwanted search engine and other compromised configuration will remain undeleted. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Windows systems

This malware can infiltrate Windows PCs and corrupt each web browser's settings. If that's what happened to you, please follow this guide to get rid of the hijacker

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

To  virus from Mac, please follow these steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

Even though Internet Explorer is not the main target of this hijacker, it can be easily attacked. In this case, follow the guidance on how to remove  completely.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

Eliminate browser hijacker from Mozilla Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Google Chrome is by far the most frequently affected web browser. Thus, if instead Google you search, do not hesitate and follow the steps below to get rid of an intruder.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Erase from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Julie Splinters
About the company Esolutions