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Remove Jewel Quest adware (Virus Removal Guide) - Dec 2017 update

removal by Linas Kiguolis - - | Type: Adware

Jewel Quest virus takes advantage of the famous game to display ads

Jewel Quest adware image

Jewel Quest virus is a bogus program which takes advantage of the highly beloved game. The adware program uses its name to benefit from inexperienced computer users who are not aware of the possible threats present in the cyberspace. This potentially unwanted program is particularly designed to generate revenue for its developers in not the most acceptable way.

Users who install Jewel Quest virus receive tons of intrusive ads on their frequently visited pages. It is because the contrivers rely on the pay-per-click marketing scheme and try their best to bring more traffic to the affiliated websites by promoting less than reliable ads[1].

Since they might look genuine and innocent, you can recognize them by “Ads by Jewel Quest” distinction. Despite how attracted you are to click on them, we recommend you to rethink that again. Pushed ads might either lead you to suspicious sites where malware is distributed or infiltrate computer threats itself[2].

Likewise, do not click on them and remove Jewel Quest ads now. You can get help from the manual elimination guidelines below or employ a professional security software.

If you still believe that Jewel Quest is not malicious, be aware that it collects various information to deliver those annoying ads. This data might be personally identifiable and include such details as your name, surname, email address, location, etc.

Questions about Jewel Quest adware

The illustration of Jewel Quest adsJewel Quest adware is a potentially unwanted program which targets to flood users with intrusive ads.

Hackers use this data to not only create customized ads which have a better chance to lure you into clicking on them, but also sell it to third-parties or misuse in another way. For example, you might start receiving spam emails or scam alerts designed for phishing purposes. 

Therefore, Jewel Quest removal is the best option to protect your privacy and get rid of annoying advertisements. For that, we strongly recommend using Reimage Reimage Cleaner Intego since it can eliminate the adware within seconds and ensure your computer's security in the future.

Bundling: commonly used method to secretly infuse the adware

This potentially unwanted program might sneak into your computer when you carelessly install regular applications. It is because the contrivers hide their unreliable applications inside software-bundles. In other terms, they might bundle their product with free programs and offer both of them as one.

If you want to stay safe, you should pay attention to the installation/download process and avoid letting adware in. The information about this PUP might be either hidden if you choose Quick or Advances settings of the installer or you might get confused when you see “Get Jewel Quest now!” mark. 

Naturally, people will link this adware to the famous game and do not de-select the checkmark which allows installing the potentially unwanted program. However, we want to warn you that this is merely an attempt to benefit from the legitimate game.

However, whenever you decide to install a free program, you should do a small research about it and only then start the installation. Most importantly, always select Advanced or Custom installation option and carefully monitor the entire installation process.

Experts from DieViren.de[3] suggest you concentrate on finding additional components, such as add-ons, plug-ins, toolbars, and extensions that you certainly do not want installing and make sure to un-mark them. 

Clean your computer from Jewel Quest virus

While Jewel Quest virus disguises under the name of the popular game, it might be hard to detect it. You can either remove the original files or damage your computer in other ways. Therefore, we strongly advise you not to try to perform Jewel Quest ads removal without any assistance.

Either go to a certified IT technician to fix your computer or employ a reputable security software. You can pick one of those below and run a full system scan. It will help you remove Jewel Quest ads quickly.

Additionally, those who feel advanced enough can use the manual elimination guide which is attached at the end of this article. However, it is essential to understand the risks which might come if you skip steps or misinterpret the instructions in another way. Likewise, be careful and make sure you follow each step attentively.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Jewel Quest adware, follow these steps:

Remove Jewel Quest from Windows systems

If you want to clean Windows from any potentially unwanted programs, it is vital that you remove their components as well.

To remove Jewel Quest from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Jewel Quest (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Jewel Quest from Mac OS X system

Do not get tricked by Jewel Quest ads and uninstall the adware from your Mac:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Jewel Quest from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Jewel Quest-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Jewel Quest, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Jewel Quest and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Jewel Quest-related entries.Uninstall from Mac 2

Get rid of Jewel Quest from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Jewel Quest and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Jewel Quest removal.Reset Internet Explorer

Erase Jewel Quest adware from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Jewel Quest-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Jewel Quest from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Jewel Quest and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Jewel Quest did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Jewel Quest removal.Reset Firefox 2

Delete Jewel Quest from Google Chrome

If you want to get rid of the specific changes which were made by the adware, follow the instructions below to fix Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Jewel Quest by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Jewel Quest-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Jewel Quest removal.Reset Chrome 2

Remove Jewel Quest from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Jewel Quest and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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