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Jewel Quest adware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Adware

Jewel Quest virus takes advantage of the famous game to display ads

Jewel Quest adware image

Jewel Quest virus is a bogus program which takes advantage of the highly beloved game. The adware program uses its name to benefit from inexperienced computer users who are not aware of the possible threats present in the cyberspace. This potentially unwanted program is particularly designed to generate revenue for its developers in not the most acceptable way.

Users who install Jewel Quest virus receive tons of intrusive ads on their frequently visited pages. It is because the contrivers rely on the pay-per-click marketing scheme and try their best to bring more traffic to the affiliated websites by promoting less than reliable ads[1].

Since they might look genuine and innocent, you can recognize them by “Ads by Jewel Quest” distinction. Despite how attracted you are to click on them, we recommend you to rethink that again. Pushed ads might either lead you to suspicious sites where malware is distributed or infiltrate computer threats itself[2].

Likewise, do not click on them and remove Jewel Quest ads now. You can get help from the manual elimination guidelines below or employ a professional security software.

Questions about Jewel Quest adware

If you still believe that Jewel Quest is not malicious, be aware that it collects various information to deliver those annoying ads. This data might be personally identifiable and include such details as your name, surname, email address, location, etc.

Hackers use this data to not only create customized ads which have a better chance to lure you into clicking on them, but also sell it to third-parties or misuse in another way. For example, you might start receiving spam emails or scam alerts designed for phishing purposes. 

Therefore, Jewel Quest removal is the best option to protect your privacy and get rid of annoying advertisements. For that, we strongly recommend using Reimage since it can eliminate the adware within seconds and ensure your computer's security in the future.

Bundling: commonly used method to secretly infuse the adware

This potentially unwanted program might sneak into your computer when you carelessly install regular applications. It is because the contrivers hide their unreliable applications inside software-bundles. In other terms, they might bundle their product with free programs and offer both of them as one.

If you want to stay safe, you should pay attention to the installation/download process and avoid letting adware in. The information about this PUP might be either hidden if you choose Quick or Advances settings of the installer or you might get confused when you see “Get Jewel Quest now!” mark. 

Naturally, people will link this adware to the famous game and do not de-select the checkmark which allows installing the potentially unwanted program. However, we want to warn you that this is merely an attempt to benefit from the legitimate game.

However, whenever you decide to install a free program, you should do a small research about it and only then start the installation. Most importantly, always select Advanced or Custom installation option and carefully monitor the entire installation process.

Experts from DieViren.de[3] suggest you concentrate on finding additional components, such as add-ons, plug-ins, toolbars, and extensions that you certainly do not want installing and make sure to un-mark them. 

Clean your computer from Jewel Quest virus

While Jewel Quest virus disguises under the name of the popular game, it might be hard to detect it. You can either remove the original files or damage your computer in other ways. Therefore, we strongly advise you not to try to perform Jewel Quest ads removal without any assistance.

Either go to a certified IT technician to fix your computer or employ a reputable security software. You can pick one of those below and run a full system scan. It will help you remove Jewel Quest ads quickly.

Additionally, those who feel advanced enough can use the manual elimination guide which is attached at the end of this article. However, it is essential to understand the risks which might come if you skip steps or misinterpret the instructions in another way. Likewise, be careful and make sure you follow each step attentively.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Jewel Quest adware, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Jewel Quest from Windows systems

If you want to clean Windows from any potentially unwanted programs, it is vital that you remove their components as well.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Jewel Quest and related programs
    Here, look for Jewel Quest or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Jewel Quest from Mac OS X system

Do not get tricked by Jewel Quest ads and uninstall the adware from your Mac:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Jewel Quest or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Jewel Quest from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Jewel Quest and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Jewel Quest removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Jewel Quest adware from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Jewel Quest should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Jewel Quest from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Jewel Quest and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Jewel Quest removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Jewel Quest from Google Chrome

If you want to get rid of the specific changes which were made by the adware, follow the instructions below to fix Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Jewel Quest and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Jewel Quest removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Jewel Quest from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Jewel Quest or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Jewel Quest removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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