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Remove KoKoKrypt ransomware / virus (Virus Removal Guide)

removal by Lucia Danes - - | Type: Ransomware

What makes KoKoKrypt virus a nasty cyber infection?

KoKoKrypt virus is a ransomware known as Koko Locker, for short. It belongs to the category of crypto-ransomware [1] infections that hold infected computer files in captivity to extort money from their owners. The poor victims are coaxed into paying the demanded ransom within 72 hours after the attack, fearing that otherwise, the files will remain encrypted without an ability to retrieve them. Luckily, this is not technically true. There are alternative ways [2] the encryption can be bypassed and the files rolled back to their original state. Some of the most promising data recovery options are provided below the article. While making your way there, you will also come across manual KoKoKrypt removal guidelines which you might need to use in order to decontaminate the infection and complete a smooth virus removal. We suggest employing Reimage Reimage Cleaner Intego or similar anti-malware solution for this purpose.

Image of the KoKoKrypt virus

KoKoKrypt malware is a typical ransomware example in a sense that its creators put a lot of effort into obfuscating [3] its activity on the affected device and preventing the malicious files from being detected by security software or terminated by the users themselves. The virus may run on the infected device disguised as legitimate Windows processes, including Svchost.exe, Vssadmin, etc. This way the virus may continue running on the computer unnoticed until all of the predetermined documents, images, archives, video and audio files and programs are encrypted and appended with .kokolocker file extensions. After the encryption is complete, though, the contents of the files are already damaged so it does not matter whether the virus gets exposed or not. The final touch is the ransom note this malware drops on every folder containing infected files. The note goes like this:

— KoKoKrypt —
All of your personal data got encrypted by KokoKrypt!
To unlock all your data of this computer, you have to do the following steps:
1. Get a Bitcoin Wallet
2. Get 0.1 BTC on it
3. Put your BTC Address below
4. Wait for decryption process
Payment may be delayed for 24/48 hours, so don’t worry! You have 78h to pay!
After 78h, KoKoKrypt will uninstall itself and leave your files encrypted!
Button “Pay using Bitcoin.”

When this note is deployed on the computer, then comes the victim’s turn to decide whether to pay the ransom or not. The experts speak strongly against that and point out that by paying up, you only support the scammers and provide them with more motivation to continue their fraudulent activities in the future. However, if you remove KoKoKrypt virus or wait until it deletes itself from the computer automatically, the scammers will lose the chance of earning easy money. By avoiding collaboration with the cyber criminals, you also reduce other risks such as data leaks, financial loss or privacy infringements.

Can you avoid ransomware attack?

KoKoKrypt virus is a dangerous parasite that can mess up your system and the containing files. By far, this virus is undecryptable, and there are a lot of other viruses that rampage through the computers uncontrollably. Unfortunately, if you are already infected with KoKoKrypt, you will have no other choice but to acknowledge the fact that most of your precious files are probably good as gone. Nevertheless, for similar situations not to recur in the future, we suggest following three basic rules. First, you should always back up your files [4]. This will guarantee that your important documents are safe and always there in case of need. Secondly, do not install unfamiliar programs or download suspicious attachment files you may receive in your email. Always double-check the legitimacy and trustworthiness [5] of the content entering your computer. Finally, obtain a reliable anti-malware solution and make sure it is always running an updated version.

How to remove KoKoKrypt virus?

If you have been infected with KoKoKrypt virus, do not rush and take appropriate actions one step at a time. First and foremost, do not make any transactions to the hackers’ accounts. Paying up simply helps the cyber criminals to achieve their initial goal — raise some easy money. Instead, you should remove KoKoKrypt with all of its malicious files from your system. Extermination of the virus should go smooth if you use specialized tools, such as antivirus or anti-malware programs for this purpose. Nevertheless, you may encounter trouble launching the security tools. To stop the virus from blocking them, please look through the manual KoKoKrypt removal instructions below the article.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove KoKoKrypt virus, follow these steps:

Remove KoKoKrypt using Safe Mode with Networking

In case KoKoKrypt virus is blocking your antivirus and you cannot get it running to remove the parasite from the computer, please follow the comprehensive instructions below and stop the malicious processes

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove KoKoKrypt

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete KoKoKrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove KoKoKrypt using System Restore

Another way to unblock your antivirus and continue with KoKoKrypt removal is presented below. Feel free to use these instructions but don’t forget to scan your device with anti-malware afterwards.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of KoKoKrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that KoKoKrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove KoKoKrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by KoKoKrypt, you can use several methods to restore them:

Data Recovery Pro: how can it be useful?

Data Recovery Pro is definitely a useful tool which you can use in case you want to recover your files automatically, without spending hours at your computer. Below you will learn how to use this tool and recover your files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by KoKoKrypt ransomware;
  • Restore them.

Use Windows Previous Versions feature to recover data:

If you are desperate to recover some important files, you can definitely try using Windows Previous Versions feature. We should remind you, though, that this method requires System Restore function to be enabled before the virus attack. If you have taken care of this beforehand, follow the instructions below to see how exactly Windows Previous Versions feature should be used.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

The data recovery possibilities using ShadowExplorer:

ShadowExplorer will recover files from Volume Shadow Copies if, of course, these files are not deleted from the device in the process of system hijack. ShadowExplorer operating instructions are indicated below.

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from KoKoKrypt and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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  1. Brstoll4 says:
    December 30th, 2016 at 9:01 am

    thats a funny name for a ransomware… But what am I talking about??! theres Trump virus as well 😀 Anyway, wouldnt want to catch any of these buddies…

  2. fengshwa says:
    December 30th, 2016 at 9:02 am

    Any advice for data recovery?

  3. n07ht1ing says:
    December 30th, 2016 at 9:03 am

    its under the article! Geez

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