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Remove (Virus Removal Guide) - Free Instructions

removal by Olivia Morelli - - | Type: Adware is a suspicious site that can be related to multiple adware apps is a redirect virus that might be related to several browser extensions on Google Chrome, Safari, Mozilla Firefox, Internet Explorer and other browsers. As reported by users, they started experiencing suspicious behavior out of nowhere and noticed that their search results are littered with ads, as well as redirects when trying to visit a specific website.

The behavior is very typical to adware[1] – an ad-supported software that enters computers without users' consent and changes web browser settings in order to display intrusive pop-ups, deals, coupons, offers, in-text links, flashing windows, and other commercial content. turned out to be related to multiple differed browser extensions, but most users found that removing Video Downloader Professional helped them immediately.

Nevertheless, others claimed that they did not have such an app installed. In such a case, removal will only be complete once you determine which program is ad-supported and delete it from your computer.

Type Adware
Category Potentially unwanted program
Related apps Video Downloader Professional, Mining Blocker, Dark YouTube Theme – Black YouTube & FB Skin
Infiltration Software bundling, third-party sites, ads
Risks Redirects to dangerous sites, installation of PUPs or malware, money or data loss, etc.
Termination Use reputable anti-malware software like Reimage Reimage Cleaner Intego or delete the unwanted app manually with the help of your removal instructions below

Adware is a sneaky type of software, as users rarely notice how or when the unwanted application got installed. This happens because of a technique called software bundling[2] – it is often used by freeware developers, so users installed both, wanted and the unwanted software from one package. Soon after that, they start experiencing redirects to and other suspicious domains.

Unfortunately, some of such sites might not be safe at all, as adware authors do not check what sites they are directly associated with. For that reason, users might end up on tech support scam,[3] phishing, or even malware-laden websites. Scam sites are often associated with the installation of other unwanted software, while malware might be installed as a drive-by download without user interaction.

While frequent redirects pose a risk to cybersecurity, sponsored links at the top of the search results that are shown when infected with virus can completely change the way users browse. The more experienced netizens will spot that top results are ads and try to look for reasons behind them, less computer-savvy people will not know that their web browsing is greatly influenced by third-parties that paid to be at the top. is a redirect virus that is usually installed together with freeware and shareware applications without users noticing

By clicking on Ads X sponsored links, users artificially inflate the website rankings and boost the sales and profits of the affiliates. Unfortunately, that means nothing positive for end-users, as they have to deal with intrusive ads and redirects, regardless if they like it or not.

Besides, adware is likely to track user data that relates to their browsing activities, including, but not limited to:

  • IP address
  • Geolocation
  • Browser cookies
  • Search queries
  • Links clicked
  • Bookmarks added
  • Sites visited, etc.

All in all, you should immediately remove if you see that your browser is redirecting you often, and your search results are littered with sponsored links. The unwanted program might cause money loss, sensitive information disclosure to unknown parties, and even malware infections.

To safely delete from your computer, you can scan it with anti-malware software such as Reimage Reimage Cleaner Intego or make use of our manual removal guide below.

Do not get tricked by freeware and shareware developers and avoid unwanted programs

When users get infected with adware or another unwanted program, they start looking for reasons and ways how that happened. However, they do not have to look far – most commonly victims of adware are those who installed free applications from the internet without paying close attention to the installation process. While we believe it is not a fair tactic, nothing can be done about it rather than scrutinizing each step during the installation of freeware and shareware.

First of all, you should know that many installation wizards hide much more than it might seem from the first sight. Quite often, the buttons are placed in the misleading spots (the right button is marked with “Accept” to the offer that is presented), Recommended settings hide the unwanted programs and pre-ticked boxes make users agree to Terms of Service without looking at them. sponsored linksIf users are infected with adware, they will see multiple sponsored results at the top

Thus, be careful when installing software from third-parties, read through the installation instructions carefully, never skip steps, decline all the offers, and always opt for Advanced settings when prompted. In such a way, you will be able to see the hidden components and remove them before they manage to enter your computer.

Stop the redirects by deleting the unwanted app from your machine

The easiest way to remove virus is by scanning your computer with anti-malware software that has a feature that allows detecting potentially unwanted programs. Nevertheless, the ever-growing security concerns of adware programs prompted AV vendors to flag more apps as PUPs to warn users of potential danger. Therefore, it is highly likely that the security program you choose will flag the unwanted application that is hiding in your computer.

Sometimes removal might be as easy as the termination of browser extensions like Video Downloader Professional. Be aware, however, that the redirects and sponsored links can be related to a wide variety of unwanted programs, so you should enter the list of the installed applications and delete everything that you find suspicious or do not remember installing.

After you delete adware from your computer, make sure you reset each of the installed browsers, as adware is known to change web browser settings without permission.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Get rid of from Windows systems

You should enter the Control Panel and then the installed program list. From there, look for all the unwanted programs that might have slipped in during the installation of freeware and uninstall it:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Delete from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Eliminate from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Do not forget to reset Mozilla Firefox as soon as you delete the unwanted program:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Uninstall from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Get rid of from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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