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Locket ransomware. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
12

Locket ransomware is designed to lock your screen

Locket ransomware virus illustration

Locket virus is categorized as ransomware. However, it is still under development and currently, doesn't encrypt files. Instead, it performs screen lock and insists on paying a 0.1424 ransom in Bitcoins within a specific time period. Note that while the victimized computers are locked, their users cannot access files or use the installed software.

After Locket infects the PC, it displays the ransom note on the screen which says the following:

In order to unlock your computer, you'll need a password.
In order to get it, a payment of 0.1424 Bitcoin is required!

The password is unique for your PC!!!
If the payment won't be received within the time-limit, all your files will be deleted.
Any attempt to damage this software will lead to an immediate destruction of your files.

Locket ransomware victims are given approximately 72 hours to make a transaction to a personalized Bitcoin account. Criminals intimidate inexperienced computer users by threatening to delete the files stored on the device if they try to uninstall the software from their PCs or decline to pay the ransom.

However, we want to assure you that there are better ways to retrieve your information than following the rules of the crooks. Typically, they are greedy and ask to pay more money after they receive an initial payment. Therefore, we advise you to remove Locket with the help of Reimage

Afterward, you will be able to use Locket password which is generated by the IT experts. Currently, it is the most convenient method to avoid financial losses and unlock your computer. Thus, do not even consider paying the ransom as an option.

Note that if the password of cybersecurity technicians no longer works, you can try alternative recovery methods after Locket removal. Now, if your system is locked, you should head straight to the instructions at the end of this article. They will guide you through the ransomware elimination process.

Ransomware spreads via P2P file sharing as well

Even though malicious emails remain the primary ransomware distribution method, you should also avoid downloading video, audio, and other files from peer-to-peer sharing domains[1]. Many people are lured into getting software or other expensive content for free. Therefore, they install programs from highly suspicious websites and end up infiltrating ransomware or other high-risk computer infections.

To protect your system from screen lockers, you should install a professional security software from verified developers. It will prevent you from downloading malicious files which might look legitimate. Additionally, it is essential to keep the anti-malware program up-to-date. This way you will eliminate system vulnerabilities which allow ransomware to sneak onto your PC stealthily[2].

Locket virus removal guide

Once again, we want to assure you that you are not obligated to pay a ransom. Instead, we suggest you to remove Locket with Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. Even though these applications are the most suitable ones for ransomware elimination, feel free to use any reliable security software of your choice as well.

However, crypto-malware locks your screen and prevents from downloading an antivirus system. Therefore, you should boot your computer into Safe Mode. If you do not know how to do that, follow Locket removal instructions below.

After you finish ransomware termination, you will find alternative recovery methods attached. Experts from Viruset.no[3] encourage to try them all since one tool might not retrieve the corrupted data entirely.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Locket ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Locket virus Removal Guide:

Remove Locket using Safe Mode with Networking

Rebooting your computer into Safe Mode will help you to unlock your screen from Locket ransomware.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Locket

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Locket removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Locket using System Restore

You can also boot your PC to Safe Mode using Command Prompt function.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Locket. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Locket removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Locket from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

As mentioned above, Locket ransomware functions as a screen locker. Therefore, if you have carefully followed the instructions above, you should now be able to access your computer. Below you will find decryption solutions which briefly instruct on how to use the recovery tools.

Note that you should try all of them since once program might not be able to retrieve all compromised files. If none of them works, try the Locket password which is generated by cybersecurity experts.

If your files are encrypted by Locket, you can use several methods to restore them:

Data Recovery Pro tool

This is a professional program which is originally developed to recover files after unintentional deletes or ransomware attacks.

Windows Previous Versions might help to restore your data

This function only works if System Restore was enable before Locket infiltration. Therefore, check whether you have turned it on and follow the instructions below.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer trick

While IT analysts haven't found anything which would confirm that Locket deletes Shadow Volume Copies, you should definitely give this tool a try.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Locket Password should help

If you have already tried all the above mentioned tools and nothing seems to help, you can submit the password which should unlock your data: ul62bfqSA.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Locket and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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