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LongTermMemoryLoss ransomware. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware

LongTermMemoryLoss ransomware targets the most popular files

LongTermMemoryLoss ransomware attack

LongTermMemoryLoss ransomware[1] is a file-encrypting virus that employs AES cryptography to lock important files on the system in order to swindle the money from the users. This malicious software appends .LTML file extension and in this way prevents victims from using their documents, audio or video records, and access other data.

Due to the appended file extension, malware is also known under the name of LTML ransomware. According to the latest research data, the virus might still be in development. However, the active distribution might be launched anytime soon.

The LongTermMemoryLoss virus might infiltrate the machine when a user opens a malicious email attachment. When all malware-related files are installed and executed, ransomware starts scanning the system looking for the targeted file types.

When all audio, video, image files, databases, and documents are locked with .LTML extension, the malware runs a program window called “ATTENTION!” where crooks should provide data recovery instructions. However, the lack of text allows assuming that the virus is not ready yet.

However, if you discovered this ransomware on your PC, you should not wait until developer, known as Asmcx15, send you data recovery offer. You should remove LongTermMemoryLoss malware from the system immediately.

Crypto-viruses are one of the most dangerous cyber threats. Thus, they might damage the system and cause numerous changes. Thus, LTML virus might alter Windows registry or create new entries. Additionally, malware might inject malicious code into legit system processes.

It goes without saying that system scan with reputable antivirus or anti-malware is necessary after ransomware attack. We highly recommend using Reimage for LongTermMemoryLoss removal. However, if it blocks access to security software, check the instructions at the end of the virus description. Our team has prepared a guide that will help to disable ransomware.

How computers get infected with ransomware

We have already mentioned that file-encrypting virus is being distributed via malicious emails. Usually, they are spam emails[2] with an obfuscated attachment. As soon as a person opens it, ransomware payload is downloaded and run on the computer.

However, specialists from odstranitvirus.cz[3] warn that users should watch out for other ransomware distribution techniques, because LongTermMemoryLoss.exe might installed on your PC via:

  • bogus software downloads;
  • fake updates;
  • malvertising;
  • exploitation of system/software vulnerabilities.

Thus, malware might affect your PC if you download illegal or camouflaged program from unreliable sources or click on malicious ads. Keep in mind that malware-laden popups or banners might be displayed on both – legitimate and high-risk websites.

Lastly, to protect from file-encrypting virus attack, you should keep all your programs updated and avoid visiting questionable websites. Of course, creating backups and installing anti-malware software should be on your bucket list too.

Uninstall LongTermMemoryLoss virus and restore data from backups

You have to remove LongTermMemoryLoss using professional anti-malware tools, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes. However, if you want to use your security software, feel free to do that. No matter what tool you choose, you should not forget to update it before running system scan.

However, LongTermMemoryLoss removal might not be as smooth as you wish it to be. Ransomware might block access to security software. For this reason, you should reboot your PC to Safe Mode with Networking or use System Restore method (explanation given below) to disable the virus first.

Finally, when your PC becomes virus-free, you can safely plug in an external storage device or access data backups from the cloud.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove LongTermMemoryLoss virus, follow these steps:

Remove LongTermMemoryLoss using Safe Mode with Networking

If you cannot run automatic LongTermMemoryLoss ransomware removal, follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove LongTermMemoryLoss

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete LongTermMemoryLoss removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove LongTermMemoryLoss using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of LongTermMemoryLoss. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that LongTermMemoryLoss removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove LongTermMemoryLoss from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by LongTermMemoryLoss, you can use several methods to restore them:

Use Windows Previous Versions feature to get back individual files

Victims of LTML ransomware virus, who enabled System Restore before the cyber attack, can take advantage of this Windows feature to restore the most important files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might recover files too

If ransomware did not delete Shadow Volume Copies, this program can restore corrupted data:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from LongTermMemoryLoss and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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