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Maoloa ransomware. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

Maoloa ransomware is the cryptovirus that offers test decryption of 2 files if you contact cybercriminals via ormazd_ahura@aol.com, maoloa@india.com or maoloa@yahoo.com 

Maoloa ransomware
Maoloa ransomware is the cryptovirus that focuses on locking the victim's files and demanding the ransom. HOW BACK YOUR FILES.txt is the ransom message displayed by the virus to scare the victim into paying
Maoloa ransomware is a virus that appends .maoloa file marker to encrypted files and then demands a ransom for data decryption. Once infiltrated, ransomware checks the system for files that could be encrypted and makes them useless by changing the original code with the help of RSA, AES, and a similar algorithm. Then, it appends a file extension to make everyone see which files were locked and became unavailable for the use. Additionally, in every folder containing this locked data, the virus leaves a text file named HOW BACK YOUR FILES.txt – Bloc notes which contains a ransom message and details about the attack. According to cybercriminals working behind Maoloa ransomware virus, you can get a few files decrypted for free. However, we do NOT recommend contacting these people since it may lead to permanent data or money loss. 

Name Maoloa ransomware
Type  Cryptovirus[1]
Main danger  Infection may lead to permanent data or money loss
File marker  .maoloa
Ransom note HOW BACK YOUR FILES.txt
Contact emails  ormazd_ahura@aol.com, maoloa@india.com, maoloa@yahoo.com
Distribution  Spam email attachments
Removal Use a reputable antivirus program and remove Maoloa ransomware. Get rid of virus damage with Reimage

When Maoloa ransomware virus infiltrates the system, it starts the system scan that helps to find files for further encryption. In most cases, ransomware encrypts commonly found data like MS Word documents, PDFs, photos, audio or video files. The encryption process employs army-grade cryptography algorithms and ends when the original file code gets changed, and virus appends encrypted data using .maoloa file extension.

Locked data containing folders receive text files with ransom note from Maoloa ransomware developers. HOW BACK YOUR FILES.txt file contains details about the initial attack and instructions on the payment method. Although test decryption is offered for you, we do not recommend trusting cybercriminals and contacting them. Especially when paying the ransom gives no positive results.[2]

Focus on Maoloa ransomware removal and do so immediately when you find the following ransom message on the device:

** All your files have been encrypted **
*** PLEASE READ THIS ***
**** IF YOU WANT TO GET ALL YOUR FILES BACK ****
_______________________________________________________
| ATTENTION |
| * Do not rename encrypted files. |
| * Do not try to decrypt your data using third party software, this can |
| result in complete data loss. |
|_______________________________________________________|

Send us email with your personal id.
This email will be as confirmation you are ready to pay for decryption key. 
After payment, we send you the decryption tool, that decrypt all your files.

Before paying you can send 2 file for free decryption. The total size of file 
must be less than 1Mb (non archived), and files should not contain valuable 
information (backups, databases, large excel-word sheets, etc.)

CONTACT US: ormazd_ahura@aol.com, maoloa@india.com, maoloa@yahoo.com

————————————- KEY ————————————-

You should remove Maoloa ransomware as soon as possible, so ransomware has not enough time to perform severe changes on the system like:

  • Windows Registry alterations;
  • adding files to system folders;
  • disabling certain programs or functions;
  • launching background processes;
  • stealing information stored on the device.

For Maoloa ransomware elimination, use an antivirus program and make sure to get the tool from a reputable source. Then you can be sure that every related file gets deleted from the machine. Also, remember to clean virus damage entirely using Reimage or similar PC repair tools. According to NoVirus.uk experts[3] it is crucial when you consider data recovery later on.

Email phishing campaigns distribute malicious payload carriers

Spam email campaigns attempt to confuse victims into thinking the email that they received is legitimate and sent from a well-known service or company. Unfortunately, these safe-looking emails contain maliciously infected attachments and when you open one of these files malicious script gets loaded on the system.

Infected documents can be used to distribute cyber infections because they include malicious macros. When you open the file attachment, you get the suggestions of enabling those macros, and the malicious script can load malware directly on your device or infect the system further with payload dropper. 

Terminate Maoloa ransomware and recover your data on a malware-free device

As we always advise, for Maoloa ransomware removal you should employ anti-malware tools that can indicate all malicious threats and remove them easily. Programs like Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes can work for this job. But if you choose to get other tools, make sure to select the trustworthy source. 

To remove Maoloa ransomware and all related files, programs or even virus damage, you need a thorough system scan. It should take less time than finding all those programs manually. Also, you may need to reboot your PC in Safe Mode with Networking so antivirus program can work without any interruption. 

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Maoloa virus, follow these steps:

Remove Maoloa using Safe Mode with Networking

Reboot your computer in Safe Mode with Networking and then scan the system using anti-malware tools. This way Maoloa ransomware removal can give better results:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Maoloa

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Maoloa removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Maoloa using System Restore

System Restore feature can also give you the Advantage while terminating malware

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Maoloa. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Maoloa removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Maoloa from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Maoloa, you can use several methods to restore them:

Data Recovery Pro is software developed for file restoring purposes

When Maoloa ransomware encrypts your data, or you accidentally delete files, Data Recovery Pro can help

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Maoloa ransomware;
  • Restore them.

Windows Previous Versions feature allows you to recover encrypted data

But you can successfully use this feature when System Restore is enabled before

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer gives the opportunity to recover encrypted data

If Shadow Volume Copies remain untouched, you can use ShadowExplorer for the job

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption is not possible

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Maoloa and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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