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MMM ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

MMM ransomware has been updated and continues spreading in 2018

MMM ransomware virus

Questions about MMM ransomware virus

MMM ransomware is a serious cyber threat that uses a combination of RSA + AES + HMAC[1] encryption ciphers to lock files on the affected computer. Originally, malware appends .0x009d8a file extension. However, this year security researchers have already reported about three new file extensions used by this virus: .triple_m, .info and .mmm file extension. The latest ransom note is called GET_YOUR_FILES_BACK.html.

Name MMM ransomware
Discovered in 2017
Category Crypto-virus
Extensions .triple_m, .info, .mmm
Ransom notes restore_0x009d8a_files.html, RESTORE_triple_m__FILES.html, GET_YOUR_FILES_BACK.html
The amount of ransom 1.2 BTC
Elimination To get rid of the virus, run a full system scan with Reimage

Traditionally, after data encryption, MMM ransomware drops a ransom note called restore_0x009d8a_files.html. However, it’s recent update TripleM ransomware present data recovery instructions in “RESTORE_triple_m__FILES.html” file.

The ransomware opens it via browser and provides victim’s “uniq identificator.” The note gives a brief explanation of what method was used to corrupt files (AES256+RSA-2048). The virus warns not to attempt to recover files without cyber criminals’ help; otherwise, the data might get corrupted.

According to the fraudsters, the victim has only six days to pay the ransom (buy the decryption key). The price of the ransom for MMM virus developers is 1.2 Bitcoin[2]. After paying the ransom, the victim should write to for data decryption instructions.

However, instead of contacting cyber criminals, you should find a way to remove MMM ransomware from the system. The right way to do it is to use a professional malware removal tool such as Reimage. Please do not attempt to delete the ransomware manually because if you do it incorrectly, you can do more harm than good.

We strongly recommend you to follow removal guidelines that will assist you in MMM ransomware removal. We have added these at the end of this post. Feel free to use them. If you are a German-speaking computer user, please seek for help on site[3].

The analysis of TripleM ransomware – the latest version of the virus

TripleM (MMM) ransomware uses RSA-2048[4] cryptography and appends either .triple_m or .info file extension to targeted files. Following data encryption, ransomware creates the “RESTORE_triple_m__FILES.html” file, which is a ransom note.

Victims of the ransomware are asked to pay 0.25 Bitcoins for data recovery and sen dan email to However, criminals are not going to wait for the payment for long. After one week, the size of the ransom is said to increase up to 0.5 Bitcoins. However, after three weeks the payment will reach 1 Bitcoin, which is an enormous sum of money. After the 4th week, criminals threaten to delete decryption key.

Though, you should still not rush into paying the ransom. Security experts are working on a decryption software. Thus, soon you might get a free data recovery solution. In the meantime, you should remove TripleM from the computer and try alternative data recovery methods presented at the end of this article.

Methods used for spreading file-encrypting virus

Computer viruses including spyware and malware are mostly distributed using shady techniques meant to deceive the computer user and make him/her install or open the dangerous file unwillingly.

To prevent installing such deceptive programs or opening suspicious files, always think before clicking on an email attachment,[5] link, or a questionable ad. Remember that even one inattentive click on a compromised content can place a malicious virus on your computer.

We also suggest you to read these tips on how to identify emails with a virus in them and tips on how to outsmart phishing scams.

Delete MMM or TripleM ransomware from the system

Do not wait and clean your computer from the malicious virus. For MMM ransomware removal, consider using anti-malware software (e.g., Reimage, Plumbytes Anti-MalwareNorton Internet Security), but do not forget to put your computer in a Safe Mode with Networking first.

Using an automatic spyware/malware removal tool is the easiest way to remove MMM ransomware. The malware or spyware removal tool will find files associated with the ransomware and kill them all at one time.

Although the virus recommended you not to try third-party data recovery tools, we suggest you not to listen to scammers and try every possible method to restore your files. Please follow the provided guidelines carefully.

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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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To remove MMM virus, follow these steps:

Remove MMM using Safe Mode with Networking

Get rid of the ransomware by following these expert tips that we prepared for you.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MMM

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MMM removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove MMM using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of MMM. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that MMM removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove MMM from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If you do not have a data backup, we suggest you to create a copy of encrypted files and move it to an external data storage device (make sure you remove the virus first). This way, you will have a clean copy of encrypted files. Then, try the following data recovery methods:

If your files are encrypted by MMM, you can use several methods to restore them:

Data Recovery Pro effect on encrypted files

Data Recovery Pro is a useful tool that can help you to recover your files encrypted by ransomware. The guide provided below explains how to use it.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by MMM ransomware;
  • Restore them.

ShadowExplorer software trick

Shadow Explorer is a program that can help you to recover some of your encrypted files using Volume Shadow Copies (in case they are still on your computer – sometimes, viruses delete them right after infecting the system).

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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