Moth ransomware / virus (Virus Removal Guide)

Moth virus Removal Guide

What is Moth ransomware virus?

What are the main features of the Moth ransomware virus

Moth ransomware virus is a cyber infection that terrorizes the computer users by taking over the control over their personal files, encrypting them and then demanding considerable sums of money for the data decryption. As you can see, it is not a pleasant virus to be dealing with. But these types of viruses are growing in popularity and infect more computers every day, so you should be able to recognize them and protect yourself. This particular virus follows the lead of such famous ransomware viruses as Locky, CryptoWall, and many others. It uses the already tested and effective techniques of these infamous infections to encrypt the victim’s files. AES-256 encryption makes the data located on the infected computer virtually inaccessible and the victims often feel like they are left with no other choice but to pay the ransom. Unfortunately, such users are often in for a very unpleasant surprise when the criminals vanish with their money and the file decryption key they promised. So, if there is no guaranteed way to recover your files safely, why not simply delete the virus from your computer? All the efforts put into the program’s development go to waste if the hackers fail to extort money from their victims. Naturally, this demotivates them in creating similar programs in the future. Therefore, you should not waste time too and get over with the Moth removal ASAP using professional virus-fighting utilities such as FortectIntego.

An illustration of Moth ransomware virus

When the virus infects the computer, a wide variety of file extensions will be encrypted. It is unlikely that your important Office documents, videos or images will be left untouched. The same is stated in the READMEPLEASE.TXT file the virus drops on every folder of the computer, featuring infected documents.

All your files have been encrypted using our extremely strong private key. There is no way to recover them without our assistance. If you want to get your files back, you must be ready to pay for them. If you are broke and poor, sorry, we cannot help you. If you are ready to pay, then get in touch with us using a secure and anonymous p2p messenger. We have to use a messenger because standard emails get blocked quickly and if our email gets blocked your files will be lost forever.
Go to, download and run Bitmessage. Click Your Identities tab > then click New > then click OK (this will generate your personal address, you need to do this just once). Then click Send tab.
Subject: name of your PC or your IP address or both.
Message: Hi, I am ready to pay.
Click Send button.
You are done.
To get the fastest reply from us with all further instructions, please keep your Bitmessage running on the computer at all times, if possible, or as often as you can because Bitmessage is a bit slow and it takes the time to send and get messages. If you cooperate and follow the instructions, you will get all your files back intact and very, very soon. Thank you.

As it is evident from the message, the virus creators highly focus on maintaining their identities undisclosed. Even for the so-called customer support, they ask the victims to contact them through an anonymous Bitmessage network, while other ransomware usually use email. Such precautions only confirm that the virus creators are ready for some major money extortion and the last thing they want is getting caught. Since the criminals are virtually untrackable, it is even riskier paying the ransom. Therefore, we encourage you to remove Moth from your computer instead of putting the safety of your computer, data, and finances at risk.

What can protect me from this infection?

Ransomware viruses are known for infecting even the best-protected computers. This means that there are not automatic virus-fighting utilities that can protect your computer from malware infection full 100%. Of course, such protection is still vital because it helps withstand the initial cyber attacks. But talking about data protection, data backups it the one and only method to really keep your important information inaccessible to malware. Of course, if you keep an external storage device with the backup data plugged into the computer at the time of the infection, the containing files will most likely be locked. So it is important to disconnect your external storage drives from the PC as soon as you are done backuping your files. This way, you will ensure that your files are safe and that you will be able to recover them quite easily in case your computer is infected with Moth or another ransomware virus.

Suggestions for Moth removal and data recovery:

In case you did not have time to make backup copies of your files and you suddenly found that a ransomware virus had locked your files, you have no other choice but to remove Moth from your computer right away. Only reputable and verified antivirus software can be trusted to deal with the infection. To make sure the virus is eliminated from your computer entirely, you have to update your antivirus utility to its latest version and to run a full system scan. After the scan you can try recovering your data from backup of by using special data recovery utilities such as PhotoRec, R-Studio or Kaspersky virus-fighting utilities, in case you have no backups. If any trouble comes up while removing the virus automatically, please follow a guide below and run the system scan again.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Moth virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove Moth using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Moth. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that Moth removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Moth and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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