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Remove My Converter Hub (Removal Guide) - updated May 2019

removal by Gabriel E. Hall - - | Type: Browser Hijackers

My Converter Hub is a browser extension that changes web browser settings and displays various ads for revenue

My Converter Hub hijack

My Converter Hub is a potentially unwanted program developed by Eightpoint Technologies Ltd SEZC, which is an affiliate of the infamous Polarity Technologies Ltd. The application, which claims to help users convert files is actually useless and is often bundled together with shareware or freeware, although users might get lured into installing it via Chrome web store or other official sources.

As soon as My Converter Hub New Tab Search enters the computer, it alters the settings of Google Chrome, Mozilla Firefox, Safari or another browser by changing new tab URL, search engine and homepage to search.hmyconverterhub.com, which redirects all searches to Yahoo. 

Additionally,  My Converter Hub starts displaying intrusive ads on most websites that you visit, redirect to unknown domains, and show alternative search results that are filled with sponsored links. Not only does this activity changes the way you browse the web, but it can also result in additional PUP or even malware infections. Besides, browser hijackers[1] are known for tracking users, so privacy might be compromised as long as My Converter Hub extension is active.

Questions about My Converter Hub

Therefore, you should immediately remove My Converter Hub, especially if the program entered the machine without you noticing. Instead, use legitimate search engines, such as Google.com, Bing.com, or Yahoo.com.

Name My Converter Hub
Type Potentially unwanted program
Sub-type Browser hijacker
Developer Eightpoint Technologies Ltd SEZC
Affects browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari
“Useful” features Provides fast access to commonly visited sites; offers to convert various files for free
Activities initiated behind the user's back The default search engine is modified to My Converter Hub New Tab Search, the start page and new tab URL are altered to initiate constant redirects
Distribution The unwanted program is spread via bundled programs or suspicious-looking websites
Elimination process Use ReimageIntego to get rid of the browser hijacker effectively

My Converter Hub virus can affect browsers such as:

  • Google Chrome;
  • Mozilla Firefox;
  • Microsoft Edge;
  • Internet Explorer;
  • Safari;
  • Opera, etc.

You can recognize the virus after noticing compromised settings on these browsers. The default search engine, homepage, and new tab URL are typically reset to My Converter Hub New Tab Search each time you try to perform a search request on the affected browser. Be cautious while surfing the Internet as there are many pages which are lacking protection and might include other PUPs.

My Converter Hub PUPMy Converter Hub - a PUP which sneaks into the computer through freeware or shareware.

Additionally, My Converter Hub can collect information which is related to your browsing experience. All these details are collected or might even be shared with partners: pages that you visit, search queries you type add to the search engine, saved bookmarks, IP addresses, viewed pictures, and videos.

While this data collection procedure is mentioned in the extension's Privacy Policy, it does not mean that it can be ignored developers use for gaining income. Besides, in case the shared data is misused, the developer holds no responsibility for the outcomes:[2]

We disclaim and shall have no liability or obligation in connection with any third party actions or omissions concerning your information,even if those acts or omissions are a result of our sharing and disclosure your information, as allowed pursuant to this Privacy Policy.

To sum up, you need to remove My Converter Hub virus because it might redirect you to dubious websites. These types of web pages might be promoted by third-parties which means that there can be misleading content included. Be careful as if you click on a dubious link, you might launch the installation of a certain computer infection like a PUP or even malware.

Ignoring it is also not an option. You will be forced to use the new fake search engine continuously unless you carry out the My Converter Hub removal. For such purpose, you can use ReimageIntego or check out the manual elimination instructions which you can find below the article.

My Converter Hub Privacy PolicyMy Converter Hub was created by a company that is affiliated with Polarity Technologies - a developer that is responsible for hundreds of browser hijackers that infect users' browsers daily.

Avoid browser-hijacking programs by taking some precautionary measures

According to IT researchers from Virusai.lt[3], various PUPs, including MyConverterHub, are very likely to spread through other programs. This marketing model is named “bundling”[4] and widely used thru various developers. However, if you want to avoid such annoying activity, you should take care of your downloads. Deselect the Quick/Recommended installation option and choose the Custom or Advanced one. This will let you prevent various computer infections that can come as a PUP installed together with regular software.

Moreover, browser-hijacking applications can come from a dubious-looking website. Especially, third-party networks such as peer-to-peer ones are very likely to lack required protection. Such pages come improperly disclosed and might carry dubious content inside which launches when the user clicks on a questionable link. Our recommendation would be to stay away from all sources that look unrecognizable to you. If you ever encounter a dubious-looking page – be quick to eliminate it and never return.

To add, it is highly recommended to run antivirus protection on your computer system. If you do not already have an antivirus tool on your PC, you should get a professional and trustworthy one. Such security program will ensure you that your computer system and its components are protected from various infections. Make sure that you update your antivirus regularly.

Get rid of My Converter Hub and all dubious browser extensions

If you want to remove My Converter Hub from all of your web browsers, you will need to select a reliable anti-malware tool and install it on the system. You can choose a computer fixing tool from our suggested ones that are listed below. However, feel free to use your security software as long as it is reliable.

Also, you can perform the My Converter Hub removal by carrying out some other actions that we have already tested. You should open your affected browser and get rid of all dubious-looking extensions, add-ons, apps, and web browser-pug-ins. There are some instructions provided for this method which you can find below the text. Make sure you complete each step as shown in the guide.

After you finish the My Converter Hub virus elimination process, you should complete one more important step. Refresh all web browsers that were infected by the cyber threat to their primary state by resetting them. This is necessary because you need to check if all the unwanted components were deleted successfully. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove My Converter Hub, follow these steps:

Delete My Converter Hub from Windows systems

Remove My Converter Hub from Windows OS by performing these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall My Converter Hub and related programs
    Here, look for My Converter Hub or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove My Converter Hub from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate My Converter Hub from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove My Converter Hub from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for My Converter Hub-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove My Converter Hub, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to My Converter Hub and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the My Converter Hub-related entries.Uninstall from Mac 2

Uninstall My Converter Hub from Internet Explorer (IE)

Get rid of all browser extensions and plug-ins by reading these instructions:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for My Converter Hub and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete My Converter Hub removal.Reset Internet Explorer

Remove My Converter Hub from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the My Converter Hub-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of My Converter Hub from Mozilla Firefox (FF)

Follow this guide to get rid of the browser hijacker and all unwanted components from the Mozilla Firefox browser:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select My Converter Hub and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete My Converter Hub removal. Click on 'Reset Firefox' button for a couple of times

Erase My Converter Hub from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select My Converter Hub and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete My Converter Hub removal. Click on 'Reset' button to complete your removal

Delete My Converter Hub from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for My Converter Hub or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by My Converter Hub, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete My Converter Hub removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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