Severity scale:  

Remove MyStart Toolbar (Removal Instructions) - updated Aug 2017

removal by Alice Woods - - | Type: Browser hijacker

A full description of MyStart Toolbar

MyStart Toolbar

MyStart Toolbar is a suspicious browser extension[1] that may sneak into the system via other free downloads, corrupt your default web browser's settings and may try to redirect you to predetermined websites. The extension changes user's homepage to hxxp:// and suggests using a vague search engine provided on it.

The developer of this app, Visicom Media Inc., describes it as a “browser extension that brings the functionality of your favorite social network sites such as Facebook, Twitter, Flickr, Youtube, MySpace, and LinkedIn to your fingertips. It allows any social media user to quickly access social sites with handy shortcuts, perform searches, read social news, and take advantage of the built-in social apps to interact with their friends on Facebook or Twitter.

Sounds attractive, we must agree. However, in reality, this program has several serious downsides due to which it has been already categorized as a browser hijacker and a potentially unwanted program (PUP). According to security researchers, there is no need to keep this toolbar on the system. The reasons to remove it are listed and explained below. For MyStart removal, we recommend using the automatic method and installing Reimage Reimage Cleaner Intego or similar anti-spyware.

  • First of all, MyStart spreads alongside other free programs and can be offered as an opt-in addition to you. Sadly, many users do not know how to opt out it, so it gets into computer systems without user's consent (in the majority of cases);
  • The browser hijacker automatically changes browser's settings without CLEARLY informing the user first. Users find such feature annoying;
  • The suspicious search tool suggested by site delivers altered Yahoo results that are full of ads. Clicking these can trigger redirects to highly dangerous external sites.
  • The browser hijacker doesn't let the user change browser's preferences until it gets removed from the system.

If this toolbar gets inside your computer, it changes the homepage to, whereas Yahoo! may appear as a default search engine[2]. It may seem useful at first, but we do not think that this search provider and homepage can be fully trusted, and that is why we recommend that you carefully think about keeping it.

MyStart virus may deliver altered search results that try to promote third party websites and raise their ranking. Once you receive the search results, you should look at the tab name. It says “Visicom Yahoo Search results.” We can assure you that these are not identical to the real Yahoo search results.

This search provider may fill results with various sponsored links and advertisements that can redirect you to unsafe websites. In addition to MyStart redirect problem, in the extract above you may see the lines that notify about phishing sites and stealing of personal info. At this point, we want to clarify that the browser hijacker isn't related to VisiCom Systems, Inc. – it is an entirely different company that has nothing in common with the development of potentially unwanted programs.

Be aware that this PUP itself tracks user's browsing activities and may even collect some of the personally-identifiable data, which may further be used for various proposes. For example, your email might be used to send you annoying commercial offers that you might identify as spam.

Besides, personal details collected about you can be accessed by MyStart employees. If you do not like this idea, we advise you to delete this plug-in and rely on a more reputable extension if you need one.

The hijacker reportedly actively attacks Chinese computer users. If you are from China, we kindly invite you to take a look at information about this hijacker in site[3].

MyStart ToolbarMyStart (by Visicom Media, Inc.) is a questionable browser hijacker that changes browser's settings so that it could automatically load search engine for the user. This search tool is highly untrustworthy and provides links to shady websites.

It is easy to avoid potentially unwanted programs

It is quite easy to avoid installing PUPs – you only need to know their main distribution methods. To say broadly, My Start Toolbar appears on your web browser when you accept to install it. You may do so willingly if you download this extension from its official site. However, much more frequently people accept to install it inadvertently when installing another free program, such as download manager or video streaming software.

Various well-known download websites, such as CNET, Brothersoft, or Softonic distribute bundled programs. Therefore, it is all in your hands if you want to avoid installation of bundled programs. The only way to avoid downloading the vague Toolbar and similar PUPs is to do a small research about the program and install it with extreme carefulness.

Always read End-User License Agreement, Privacy Policy, comments and reviews of other users because this way you may find out what additional components this program carries and what downsides does it have.

Besides, select Advanced or Custom installation option and deselect suggestions to install unfamiliar programs or to modify your web browser in any way. If you have already installed the browser hijacker, do not wait longer and remove it right now.

Remove redirect virus

To prevent your browser from redirecting you to suspicious sites, remove MyStart virus straight away. Since this program may cause infiltration of various suspicious programs on your PC and initiate annoying modifications on your web browser, you should consider which method you are going to use for MyStart removal.

You can either use a guide which is given below or install a reliable anti-spyware program. The most effective ones are given right below. Once you install one of these programs, you should update it and run a full system scan.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove MyStart Toolbar, follow these steps:

Remove MyStart Toolbar from Windows systems

You should uninstall all Visicom Media Inc. related entries to complete MyStart Toolbar removal on your computer. We recommend you to find Toolbar Cleaner, Anti-phishing Domain Advisor, and similar entries.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MyStart Toolbar and related programs
    Here, look for MyStart Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove MyStart Toolbar from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase MyStart Toolbar from Mac OS X system

To remove MyStart Toolbar and prevent its reappearance in the future, you need to uninstall Toolbar Cleaner, Anti-phishing Domain Advisor and similar entries that are related to Visicom Media Inc.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove MyStart Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for MyStart Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove MyStart Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to MyStart Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the MyStart Toolbar-related entries.Uninstall from Mac 2

Eliminate MyStart Toolbar from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for MyStart Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete MyStart Toolbar removal.Reset Internet Explorer

Uninstall MyStart Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MyStart Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MyStart Toolbar removal. Click on 'Reset Firefox' button for a couple of times

Delete MyStart Toolbar from Google Chrome

Remove MyStart from Chrome using instructions we prepared. You can find them down below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MyStart Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete MyStart Toolbar removal. Click on 'Reset' button to complete your removal

Remove MyStart Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MyStart Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by MyStart Toolbar, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MyStart Toolbar removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions

Removal guides in other languages

Your opinion regarding MyStart Toolbar