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NotAHero ransomware. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware

NotAHero ransomware is a cryptovirus that puts victims' data in a zip file and makes them inaccessible

NotAHero ransomware
NotAHero ransomware is a virus that is alternatively known as KyMERA

NotAHero ransomware is not an ordinary file-encrypting threat[1] as it locks target data in a .zip file. Despite its extremely plain design, it should not be underestimated. This virus is still capable of making victim's files useless and demanding a ransom for their recovery. At the moment, NotAHero is using file extension to mark encrypted data. Alternatively known as KyMERA, it requires using contact email to reach its developers. After locking the files, ransomware drops a file “Pay me bitcoins to get all your files unlocked.txt” which contains information about payment.

Name NotAHero
Type Ransomware
Ransom note Pay me bitcoins to get all your files unlocked.txt
Symptoms Files locked in Read only zip file with a password. Ransom demanded
Distribution Spam email attachments
Elimination Reimage is a tool for ransomware removal

Ransom note contains not much. Usually, this message states all details about ransomware attack and payment methods. This time virus only gives you the wallet address where you need to pay for data to be unlocked. File decryption is not available and merely possible when dealing with this type of file locking. Nonetheless, time might be a crucial matter when dealing with this threat. Let Reimage deal with Not a Hero removal.

Ransom note contains:

'Send it to this adress

Locked files in a created archive placed on a drive with the largest amount of free space. This archive locked with a password. Cybercriminals allegedly have this password and can give it to you if you pay them the demanded amount, which is not known. NotAHero ransomware virus developers are scammers, and they should not be trusted.

Researchers[2] advise you not even think about paying the ransom. It might be the case that after sending several bitcoins, the hackers will pose more conditions and demand more money. There is a low probability that you will receive the files back. Instead, we suggest concentrating on options to remove NotaHero ransomware. 

Ransomware infiltrates your PC via spam emails

Mainly this virus targets users via spam emails. They are entitled as urgent tax refund messages which might contain the infected file. It seems that malware gets on your system when a document with macro-virus[3] downloaded and opened. 

In relation to this, it is likely that the crooks may employ other deception techniques. For example, to reveal the content, the file might suggest enabling a specific add-on. In any case, restrain from any reckless actions and avoid opening any attachments received from shady senders.

It is often quite easy to notice the emails which disguise a menace: in most cases, the credentials are incomplete, and the content contains grammar mistakes as well as typos. A significant amount of commercial content should also bring awareness.

The screenshot of Notahero virus note
NotAHero developers did not bother with creating an elaborate design. The GUI of this ransomware is plain and simple

NotAHero ransomware can be completely terminated

If you look for automatic NotaHero removal, the process using Reimage, Malwarebytes or Plumbytes Anti-MalwareNorton Internet Security should go smoothly. The majority of ransomware threats modify startup and system registry files which corrupt effective performance of anti-virus and malware elimination utilities.

In that case, recover the access and continue the elimination. You will learn how to do with the assistance of below-indicated guidelines. Only when you completely remove NotAHero ransomware data recovery procedure should be performed. There is no official Not a Hero Decrypter released yet so be careful not to download the software promoted by the hackers.

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To remove NotAHero virus, follow these steps:

Remove NotAHero using Safe Mode with Networking

Safe Mode with networking will grant you limited access to vital system functions. Then, you will be able to remove Not A Hero virus:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove NotAHero

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete NotAHero removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove NotAHero using System Restore

System Restore is a feature that can help when dealing with malware:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of NotAHero. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that NotAHero removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove NotAHero from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by security experts.

If your files are encrypted by NotAHero, you can use several methods to restore them:

File restoring tool Data Recovery Pro can be used when you need to recover files

This program was designed to restore the files lost during an unexpected system crash. It is also able to restore deleted emails as well. This is helpful when you accidentally deleted your files:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by NotAHero ransomware;
  • Restore them.

Windows Previous Versions feature can recover your most important files

This feature can recover individual files if System Restore was enabled before the initial ransomware attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer is a great method for encrypted file recovery

This program restores the files according to shadow volume copies. There is a chance that ransomware did not delete them. If so, try to use this tool:

  • Download Shadow Explorer (;
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool for NotAHero ransomware is not released yet

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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