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Remove Online Surveys Center virus (Removal Instructions) - updated Jul 2019

removal by Linas Kiguolis - - | Type: Adware

Online Surveys Center is a scam that offers fake vouchers worth 500 dollars to steal personal information of its victims

Online Surveys Center adware

Online Surveys Center scam pop-ups are dubious messages which might bother regular computer users with offers to complete surveys in order to win $500 Tesco voucher or similar non-existent prizes. They are designed to look remarkably convincing and legitimate. The pop-up notification claims to be a “Visitors' Survey” and the user is asked to answer four questions. Likewise, many people get lured into the scam[1] and end up with a potentially unwanted program on their system[2]. Such rogue apps are used to benefit only the developer's needs. Online Surveys Center virus might be capable of redirecting users to completely odd pages which are infected with malware. Additionally, intrusive survey ads might overload your computer screen while browsing the web and intrude with your computing activities.

Name Online Survey Center
Type Scam
Sub-type Adware-related app
Purpose To scam users and gain income from them
Signs Rogue advertising, frequent redirecting, offers to complete bogus services
Distribution Bundled freeware/shareware, infected hyperlinks/adverts
Detection tool Scan your PC with Reimage Reimage Cleaner Intego and find all suspicious content and processes

If Online Surveys Center ads have been following you while browsing the web, it means that you should check your computer for the adware-type program. Such programs are the ones that are spread using bundling, so they can easily infiltrate systems undetected. For more information about their distribution methods, you should check the next paragraph.

Once Online Surveys Center virus or other potentially unwanted program infiltrates the system, it may be set to change the system's settings and then may start initiating various unwanted activities. It may not only cause annoying pop-up ads that should be avoided because they are mostly used for stealing personal information and generating income.

Online Surveys Center virus pop-up illustrationOnline Surveys Center virus delivers unwanted ads which encourage to complete a fake survey to supposedly win $500 Tesco voucher.

Here is the example of a pop-up by Online Surveys Center:

Online Surveys Center / Visitor’s Survey

Dear Survey visitor,
You’ve been selected to take part in this anonymous survey. Tell us what you think of survey in this 30 seconds questionnaire, and to say “thank you”, we’ll offer you a few exclusive offers……..

Question 1 of 4: Where are you viewing this website from right now?

  • At home
  • At work
  • Other

Online Surveys Center scam can appear once the adware hijacked each of your web browsers (Internet Explorer, Google Chrome, Mozilla Firefox, etc.) and started causing redirects to suspicious websites or may simply annoying slowdowns. Finally, you may have missed the fact that adware is also capable of tracking PC users and collecting information about their browsing on the web[3].

Typically, they are set to collect information about people's search terms, most visited websites, data that they enter on each of these sites, email addresses, computers' IP addresses, etc. After data collection, the information is shared with other parties to receive income. That's why you should never click on Online Surveys Center ads and similar pop-up notifications.

If they have already started bothering you, scan your PC with the reputable anti-spyware.[4] For that, we recommend using Reimage Reimage Cleaner Intego or other well-known software. This will help you to remove Online Surveys Center virus and other suspicious programs and files. Moreover, do not forget to clean web browsers as they also might be filled with rogue extensions.

You can also initiate the Online Survey Center scam removal process on your own. However, do not forget to check the Task Manager and other locations in your system to make sure that no rogue processes are running. Continuously, refresh all commonly used web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, and others.

Online Surveys Center virusOnline Surveys Center virus is a scamming application which can collect browsing-related data

Adware can enter your computer without asking for permission

Unfortunately, but the developers of potentially unwanted programs can use a legitimate distribution method which is more than unfair. They bundle adware with free applications and offer them as one without fully disclosing the information during the installation. Therefore, paying close attention to the procedure is a must.

Please, be very careful when installing download managers, PDF creators, video streaming software and similar programs that are usually involved in PUPs distribution. For that, we have always been recommending using Custom or Advanced installation of the freeware and then unchecking check marks under such 'optional' components as browser add-ons, extensions, plugins, toolbars and search engines.

For further information, adware programs can also be distributed in secondary websites where developers inject suspicious content straight into secondary downloading links or pop-up ads. Make sure that you always keep a distance from questionable content on the Internet and close all dubious sites that you enter immediately.

Explaining how to get rid of Online Surveys Center virus

Even though it might be complicated, you can remove Online Surveys Center virus manually. It is necessary to not only uninstall the program but all the components which are related to it. This is the trickiest part which might be confusing. Note that if you stop or delete files/processes which are vital for your system, you can damage it permanently. 

Therefore, we advise you to use the guide below and make sure not to skip steps. Additionally, experts from[5] say that there is an easier way to finish Online Surveys Center removal in seconds — automatic elimination with powerful security software. You can either get one of the listed below or use another reputable one.

If the scam is showing up on your Android, iPhone or another mobile device, check our Android virus removal instructions. Basically, you need to find a questionable app and uninstall it via the Application Manager. If the scam keeps reappearing, you need to perform a Factory reset on your device.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Online Surveys Center virus, follow these steps:

Get rid of Online Surveys Center from Windows systems

To remove Online Surveys Center scam from Windows, you should detect all of its components on your system.

To remove Online Surveys Center from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Online Surveys Center (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Online Surveys Center from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Online Surveys Center or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Online Surveys Center from Internet Explorer (IE)

Delete suspicious extensions and plug-ins from Internet Explorer. To accomplish such a process, use the below-provided manual guide:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Online Surveys Center and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Online Surveys Center removal.Reset Internet Explorer

Delete Online Surveys Center virus from Microsoft Edge

You can refresh Mozilla Firefox by following this expert-provided guide:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Online Surveys Center-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Online Surveys Center from Mozilla Firefox (FF)

If Mozilla Firefox is infected with Online Surveys Center ads, you can fix it by removing the adware-related extension.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Online Surveys Center and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Online Surveys Center did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Online Surveys Center removal.Reset Firefox 2

Eliminate Online Surveys Center from Google Chrome

Clean Google Chrome from annoying scam pop-ups by uninstalling all suspicious entries. Afterward, it is important to reset the browser.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Online Surveys Center by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Online Surveys Center-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Online Surveys Center removal.Reset Chrome 2

Get rid of Online Surveys Center from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Online Surveys Center and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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