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Remove Online Surveys Center virus (Removal Instructions) - updated Jul 2019

removal by Linas Kiguolis - - | Type: Adware

Online Surveys Center is a scam that offers fake vouchers worth 500 dollars to steal personal information of its victims

Online Surveys Center adware

Online Surveys Center scam pop-ups are dubious messages which might bother regular computer users with offers to complete surveys in order to win $500 Tesco voucher or similar non-existent prizes. They are designed to look remarkably convincing and legitimate. The pop-up notification claims to be a “Visitors' Survey” and the user is asked to answer four questions. Likewise, many people get lured into the scam[1] and end up with a potentially unwanted program on their system[2]. Such rogue apps are used to benefit only the developer's needs. Online Surveys Center virus might be capable of redirecting users to completely odd pages which are infected with malware. Additionally, intrusive survey ads might overload your computer screen while browsing the web and intrude with your computing activities.

Name Online Survey Center
Type Scam
Sub-type Adware-related app
Purpose To scam users and gain income from them
Signs Rogue advertising, frequent redirecting, offers to complete bogus services
Distribution Bundled freeware/shareware, infected hyperlinks/adverts
Detection tool Scan your PC with Reimage Reimage Cleaner Intego and find all suspicious content and processes

If Online Surveys Center ads have been following you while browsing the web, it means that you should check your computer for the adware-type program. Such programs are the ones that are spread using bundling, so they can easily infiltrate systems undetected. For more information about their distribution methods, you should check the next paragraph.

Once Online Surveys Center virus or other potentially unwanted program infiltrates the system, it may be set to change the system's settings and then may start initiating various unwanted activities. It may not only cause annoying pop-up ads that should be avoided because they are mostly used for stealing personal information and generating income.

Online Surveys Center virus pop-up illustration
Online Surveys Center virus delivers unwanted ads which encourage to complete a fake survey to supposedly win $500 Tesco voucher.

Here is the example of a pop-up by Online Surveys Center:

Online Surveys Center / Visitor’s Survey

Dear Survey visitor,
You’ve been selected to take part in this anonymous survey. Tell us what you think of survey in this 30 seconds questionnaire, and to say “thank you”, we’ll offer you a few exclusive offers……..

Question 1 of 4: Where are you viewing this website from right now?

  • At home
  • At work
  • Other

Online Surveys Center scam can appear once the adware hijacked each of your web browsers (Internet Explorer, Google Chrome, Mozilla Firefox, etc.) and started causing redirects to suspicious websites or may simply annoying slowdowns. Finally, you may have missed the fact that adware is also capable of tracking PC users and collecting information about their browsing on the web[3].

Typically, they are set to collect information about people's search terms, most visited websites, data that they enter on each of these sites, email addresses, computers' IP addresses, etc. After data collection, the information is shared with other parties to receive income. That's why you should never click on Online Surveys Center ads and similar pop-up notifications.

If they have already started bothering you, scan your PC with the reputable anti-spyware.[4] For that, we recommend using Reimage Reimage Cleaner Intego or other well-known software. This will help you to remove Online Surveys Center virus and other suspicious programs and files. Moreover, do not forget to clean web browsers as they also might be filled with rogue extensions.

You can also initiate the Online Survey Center scam removal process on your own. However, do not forget to check the Task Manager and other locations in your system to make sure that no rogue processes are running. Continuously, refresh all commonly used web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, and others.

Online Surveys Center virus
Online Surveys Center virus is a scamming application which can collect browsing-related data

Adware can enter your computer without asking for permission

Unfortunately, but the developers of potentially unwanted programs can use a legitimate distribution method which is more than unfair. They bundle adware with free applications and offer them as one without fully disclosing the information during the installation. Therefore, paying close attention to the procedure is a must.

Please, be very careful when installing download managers, PDF creators, video streaming software and similar programs that are usually involved in PUPs distribution. For that, we have always been recommending using Custom or Advanced installation of the freeware and then unchecking check marks under such 'optional' components as browser add-ons, extensions, plugins, toolbars and search engines.

For further information, adware programs can also be distributed in secondary websites where developers inject suspicious content straight into secondary downloading links or pop-up ads. Make sure that you always keep a distance from questionable content on the Internet and close all dubious sites that you enter immediately.

Explaining how to get rid of Online Surveys Center virus

Even though it might be complicated, you can remove Online Surveys Center virus manually. It is necessary to not only uninstall the program but all the components which are related to it. This is the trickiest part which might be confusing. Note that if you stop or delete files/processes which are vital for your system, you can damage it permanently. 

Therefore, we advise you to use the guide below and make sure not to skip steps. Additionally, experts from[5] say that there is an easier way to finish Online Surveys Center removal in seconds — automatic elimination with powerful security software. You can either get one of the listed below or use another reputable one.

If the scam is showing up on your Android, iPhone or another mobile device, check our Android virus removal instructions. Basically, you need to find a questionable app and uninstall it via the Application Manager. If the scam keeps reappearing, you need to perform a Factory reset on your device.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Online Surveys Center virus, follow these steps:

Get rid of Online Surveys Center from Windows systems

To remove Online Surveys Center scam from Windows, you should detect all of its components on your system.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Online Surveys Center and related programs
    Here, look for Online Surveys Center or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove Online Surveys Center from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Online Surveys Center or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Online Surveys Center from Internet Explorer (IE)

Delete suspicious extensions and plug-ins from Internet Explorer. To accomplish such a process, use the below-provided manual guide:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Online Surveys Center and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Online Surveys Center removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Online Surveys Center virus from Microsoft Edge

You can refresh Mozilla Firefox by following this expert-provided guide:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Online Surveys Center should be removed from your Microsoft Edge browser.

Uninstall Online Surveys Center from Mozilla Firefox (FF)

If Mozilla Firefox is infected with Online Surveys Center ads, you can fix it by removing the adware-related extension.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Online Surveys Center and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Online Surveys Center removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Online Surveys Center from Google Chrome

Clean Google Chrome from annoying scam pop-ups by uninstalling all suspicious entries. Afterward, it is important to reset the browser.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Online Surveys Center and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Online Surveys Center removal. Click on 'Reset' button to complete your removal

Get rid of Online Surveys Center from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Online Surveys Center or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Online Surveys Center removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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