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Panda ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
12

Developers of Panda ransomware virus set the size of the ransom individually

Panda ransom note

Panda ransomware is a variant of Globe Imposter[1] malware that appends .PANDA file extension to targeted files. Following data encryption, the malware creates a how_to_back_files.html file with data recovery instructions. First victims of ransomware are reported to be from Germany.[2]

In the ransom note, crooks ask victims to send one encrypted file and unique ID number to greenpeace_wtf@aol.com or greenpeace_28@india.com. Authors of Panda virus will respond with a decrypted file and tell how much money people have to pay for data recovery. Once they receive a payment, victims are supposed to get a decryption software:

After we send you instruction how to pay for decrypt and after payment you will receive a decryptor and instructions We can decrypt one file in quality the evidence that we have the decoder.

However, security experts warn that this “guarantee” might be a hoax to make people pay the ransom. The purpose of Panda malware is the same as any other crypto-virus – to swindle the money from computer users. Thus, once criminals get what they want, they might leave users with nothing.

After ransomware attack, it’s recommended to focus keeping the system safe instead of trying to getting back your files. Thus, your primary task should be Panda removal. Elimination of file-encrypting virus won’t remove .PANDA extension, meaning files remain inaccessible. However, if you have backups, you should not worry about it.

Additionally, you can try third-party software to restore data. However, Panda ransomware is not a decryptable virus, so chances to recover all corrupted images, documents, and other files are not high. However, negotiating with criminals or keeping malware installed on the computer might cause you more problems because:

  • criminals might blackmail you and threaten into paying more Bitcoins once the ransom is paid;
  • malware might install additional harmful files or open the backdoor;
  • the virus modifies Windows Registry and injects malicious code into legit system process;
  • the computer becomes vulnerable, slow and unable to use normally because all new files will be encrypted as well;
  • developers might install other malicious programs, including spyware and track sensitive information about users.

Therefore, infiltration of crypto-malware damages not only files but the system as well. For this reason, users are advised to remove Panda ransomware virus from the device immediately using reputable malware removal software, such as Reimage.

Attackers spread malicious program via different channels

In order to reach as many potential victims as possible, criminals have to employ several distribution strategies. However, most of the time they remain the same: malspam, malvertising, bogus updates, and downloads, exploit kits.

During the past years, the most popular distribution method was malicious spam emails with infected attachments.[3] It goes without saying that Panda virus is most likely enter the system from the malicious Word, PDF or ZIP file. Security experts suggest being vigilant and not trusting emails that appear in the inbox.

Additionally, keeping away from suspicious pop-ups, file-sharing domains or P2P networks, high-risk websites also helps to decrease the risk of the attack. Finally, keeping system updated, installing reputable antivirus and creating backups is also recommended.

Termination guide of the .PANDA virus

Ransomware-type cyber threats are complicated, and victims should not try to get rid of them manually. As we have mentioned in the beginning, malware consists of numerous harmful files and might affect the system. Therefore, it’s important to remove Panda entirely without causing more damage.

In order to achieve this goal and succeed in Panda removal, victims have to employ reputable anti-virus or anti-malware software, such as Reimage or Malwarebytes Anti Malware. If you cannot install, update or run the tool, you should follow the guide below that will help to enable automatic elimination.

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If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Panda ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Panda virus Removal Guide:

Remove Panda using Safe Mode with Networking

In order to run automatic Panda ransomware removal, follow this guide:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Panda

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Panda removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Panda using System Restore

This method might also help to disable the virus and run automatic elimination.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Panda. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Panda removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Panda from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Unfortunately, data decryption is impossible if you do not have backups. But the methods below can help to restore at least some of the files.

If your files are encrypted by Panda, you can use several methods to restore them:

Try Data Recovery Pro to open files with .PANDA extension

Originally, the software is created for recovering data after system wreckage or accidental deletion of the files. However, users claim that it also helps after ransomware attack.

Copy individual files using Windows Previous Versions feature

This Windows feature allows traveling back in computer's time if System Restore has been enabled before ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Take advantage of ShadowExplorer

Sometimes ransomware fails to delete Shadow Volume Copies. In this case, ShadowExplorer can save your life.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Panda ransomware decryptor is not available yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Panda and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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