PCSoftUpdate.com pop ads: what it is and how to remove it
PCSoftUpdate.com is yet another advertising platform that has been used for showing people commercial ads during their browsing. Unfortunately, but not each of these ads can be trusted because there is one category of PCSoftUpdate.com ads that are used for spreading adwares, browser hijackers and similar PUPs.
Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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PCSoftUpdate.com pop ads: summary
| Detection names | No Microsoft detection name is known |
|---|---|
| Distribution | Not recorded in the old report |
| Damage | Not recorded in the old report |
| Name | PCSoftUpdate.com pop |
| Type | Adware extension |
| Symptoms | Redirects to an unknown domain |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 6 more facts
| Evidence | One write-up by a security site; details still limited |
|---|---|
| Domains | pcsoftupdate.com |
| Ads shown as | Redirects through ad pages |
| Browsers | Chrome, Edge and Firefox |
| First seen | 21 September 2015 |
| Facts checked | 6 October 2026 |
Is PCSoftUpdate.com pop ads dangerous?
From our report of Sep 2015 · not reviewed since
What is PCSoftUpdate.com?
PCSoftUpdate.com is yet another advertising platform that has been used for showing people commercial ads during their browsing.
Unfortunately, but not each of these ads can be trusted because there is one category of PCSoftUpdate.com ads that are used for spreading adwares, browser hijackers and similar PUPs. These ads are set to inform PC users about missing updates and required programs, such as Java, Flash Player, FLV Player, one of web browsers, etc. As you can imagine, this platform has nothing to do with updates for legitimate software.
In fact, you should stay away from its ads if you want to protect yourself from adwares and browser hijackers. How could you get rid of ads by PCSoftUpdate.com? The answer is very simple - these pop-up notifications are closely related to adware-type programs that have been actively spread in a bundle with freeware and shareware.
If you have just installed a download manager, a PDF creator, video streaming software, video recording software or similar free application, there is no surprise that these fake ads are following you while you are browsing on the web.
Once PCSoftUpdate.com virus infiltrates computer, it starts showing different notifications about missing updates that should never be trusted. In addition, you can also be offered to call for free support service and receive a free assistance for removing viruses. Please, do NOT fall for such support scams because they are seeking just to trick people into downloading fake security software on their computers.
Of course, such services are usually not free, so if you don't want to receive a greatly increased telephone bill, you should avoid them. Beware that all these messages are filled with tempting headlines and well-known names. If you do not want to get in trouble, you should avoid them and remove questionable software from the system. For that you can use or other reputable anti-spyware.
From our report of Sep 2015 · not reviewed since
How can PCSoftUpdate.com hijack my computer?
You may start seeing such and similar annoying ads or misleading notifications out of nowhere.
In fact, you should think what free program have you just installed on your computer because these ads are usually displayed right after installing a questionable freeware. PCSoftUpdate.com virus and adwares that are associated with this platform may disguise as regular toolbars, add-ons and similar extensions for your internet browser.
That is the main reason why we highly recommend installing a reliable, trusted and updated anti-spyware program. However, if your PC is unprotected, you should take some extra time and check every single program that you want to install.
Moreover, you should avoid downloading such programs as YouTube Video Downloader, Download Manager 2.1, PDF File Converter, HD-Video Codecs, etc. because these programs may carry PCSoftUpdate.com virus. Furthermore, if you are installing a freeware, try to find as much information as possible about this program that you are about to install.
Check your browser and PC
- Address:
pcsoftupdate.com
How to remove PCSoftUpdate.com pop ads
How to remove the PCSoftUpdate.com pop extension
Do the browser steps in every browser and profile on the PC, then check Windows for the program that installed the extension.
Step 1: Remove extensions you did not add
PCSoftUpdate.com pop often works through an extension, so go through the extension list of each browser:
chrome://extensionsedge://extensions- Extensions and themes in Firefox
Switch suspicious extensions off one at a time and reload the page where the problem shows, then remove the one that stops it, and any other you did not add.
Remember the other browsers and profiles on the PC. If Remove is missing or greyed out, a policy forces the extension, which the policy step deals with. Windows 11 and Windows 10 show the same pages.

Chrome on Windows 11: More > Extensions > Manage extensions. Full procedure with screenshots: Remove a browser extension
Step 2: Uninstall programs you did not mean to install
Open Settings > Apps > Installed apps in Windows 11, or Settings > Apps > Apps & features in Windows 10, and sort the list by install date. Look at what appeared around the day the problem started and uninstall every program you do not recognise or did not choose.
Free converters, PDF and video tools, "system optimizers" and unknown browsers are the usual carriers of PCSoftUpdate.com pop. If a name is unclear, search for it before you remove it, so you do not uninstall a driver or a Windows component.
Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix
Step 3: Reset the browser
Finish the browser part with a reset, which puts the search engine, start page, new tab page and site permissions back to their defaults and switches extensions off. Chrome: Settings > Reset settings > Restore settings to their original defaults.
Edge: Settings > Reset settings. Firefox: Help > More troubleshooting information > Refresh Firefox, which also removes its extensions. Your bookmarks and saved passwords are kept, and the menus are the same on Windows 11 and Windows 10.

Chrome on Windows 11: Settings > Reset settings. Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Step 4: Scan the PC, then run the offline scan
Open Windows Security > Virus & threat protection > Scan options, run a Full scan and remove everything it finds. Then select Microsoft Defender Antivirus (offline scan) and click Scan now: the PC restarts and scans before Windows loads, which finds files that hide while Windows runs.
Save your work first, because the offline scan takes about 15 minutes. Both scans are built into Windows 11 and Windows 10, and a second scanner from another vendor is a useful extra opinion.

Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.

Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.

Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.

Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.

Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.

Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.

Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.

Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.

Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.

Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.

Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.

Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.

Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.

Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.

Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.

- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.

Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.

Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.

Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.

Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).

Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.

- Finally, empty the Trash to permanently remove the leftovers.
Do not let government spy on you
The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.
Avoid any unwanted government tracking or spying by going totally anonymous on the internet.
You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.
Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.
Backup files for the later use, in case of the malware attack
Computer users can suffer from data losses due to cyber infections or their own faulty doings.
Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.
When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.
From our report of Sep 2015 · not reviewed since
How to remove PCSoftUpdate.com pop-up virus from my computer?
PCSoftUpdate.com ads can be extremely annoying and even trick you to download a potentially unwanted program.
If you want to remove this intruder, this removal tutorial should help you.
Questions about PCSoftUpdate.com pop ads
How do I stop pcsoftupdate.com from opening?
Find and remove whatever opens it. Start with the browser's extensions page and remove anything you do not remember adding. Next, open the notification settings and take away permission from sites you do not recognise.
Then check Settings > Apps > Installed apps for programs added around the day the redirects began, and uninstall those. Restart the browser and test a few links after each step.
If pcsoftupdate.com still appears, reset the browser, which restores the default search engine, start page and permissions without deleting bookmarks or saved passwords. Redirects that survive a reset in every browser point to a program in Windows, and a full scan is the next step.
Should I worry about redirects to pcsoftupdate.com?
Worry less about pcsoftupdate.com itself and more about what keeps sending you there. A single redirect from a free streaming or download site is normal and harmless once the tab is closed.
Repeated redirects on sites that used to work fine mean something in the browser or in Windows changed, often an extension or program installed alongside other software. It may also collect the pages you visit. Remove the cause with the steps in this guide, and do not act on anything the redirected pages ask:
- no Allow clicks
- no downloads
- no calls
If you already did one of those, the matching section of this guide explains what to do next.
What is PCSoftUpdate.com pop?
PCSoftUpdate.com pop is an adware extension, a kind of adware. It earns money by showing redirects through ad pages, and each view, click or redirect pays whoever runs it. It is not something people usually choose; it arrives through a free download, a fake button or a misleading prompt.
PCSoftUpdate.com pop does not encrypt files or take control of Windows, but its ads are sold to anyone, including scam operators, so they can lead to fake virus warnings and unwanted downloads. The steps in this guide remove it from Windows and from each browser.
Which browsers does PCSoftUpdate.com pop affect?
In the cases we checked, PCSoftUpdate.com pop showed up in Chrome, Edge and Firefox. That does not rule out others on your PC, since adware installers often target every browser they find, and permissions and extensions sync across computers signed in to the same browser account.
Open each browser you have, go to its extensions page and its notification settings, and remove anything you do not recognise. Profiles count separately: Chrome and Edge can each hold several, and each one needs checking on its own.
Are the pop-ups I see really from PCSoftUpdate.com pop?
Compare them with the details in the table above. PCSoftUpdate.com pop produces redirects through ad pages, and the clearest sign of it is redirects to pcsoftupdate.com. Other adware looks similar, so check the name of the sending site at the bottom of a notification, the address in the tab that opened, or the newest entries on the extensions page.
If those match, this guide fits. If you see a different name, the same kind of steps apply, but remove the item you actually find rather than guessing.
Can an adware pop-up infect my PC just by appearing?
No. A pop-up, a notification or a new tab is only a web page or a message. It cannot run programs on Windows by itself, provided the browser and Windows are up to date. Infection needs a step from you:
- running a downloaded file
- installing an extension
- giving a stranger remote access
That is why scam pages work so hard to make you click. Close such pages with the tab's X or by closing the browser, not with buttons inside the page, which may start a download.
Why is my browser so slow since the ads started?
Each page now does extra work. An adware extension reads the page, decides where to put ads, loads them from ad servers and reports your visit, and that happens on every tab. Ad-supported programs add their own background activity.
Removing the extension or program usually makes the browser fast again at once. If it stays slow, open the browser's own task manager with Shift+Esc in Chrome or Edge and look for extensions using a lot of memory or processor time.
Did PCSoftUpdate.com pop collect my data?
Adware typically collects what it needs to choose ads:
- the sites you visit
- search terms
- approximate location
- browser and system details
Extensions with permission to read and change data on all websites can technically see everything on those pages, including forms. That is a privacy problem rather than proof of theft.
If you typed card details or passwords while it was active, changing the most important passwords is a reasonable precaution. Clearing cookies after removal ends the tracking sessions it may have started.
My scan found nothing, but the ads continue. Why?
Because the source may not be a file a scanner looks for. Browser notifications are a permission stored in the browser, and many adware extensions are not flagged because they come from an official store.
Some ad-supported programs are only reported if you enable detection of potentially unwanted apps. So a clean scan does not mean the job is done. Check each browser's notification permissions and extension list by hand, and turn on Potentially unwanted app blocking in Windows Security before scanning again.
Will Fortect remove PCSoftUpdate.com pop?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For PCSoftUpdate.com pop, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Google Chrome Help: Use notifications to get alerts (no longer online) (read October 6, 2026)
- FTC: How to recognize, remove and avoid malware (read October 6, 2026)
- Microsoft Learn: Microsoft Defender Offline (read October 6, 2026)
- Microsoft Learn: How Microsoft names malware (read October 6, 2026)