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Remove virus (Removal Guide) - updated Nov 2019

removal by Jake Doevan - - | Type: Adware – an adware domain that makes changes to the browser's homepage and messes with the URL bar adware

Questions about virus virus is an adware program that users have been googling how to remove from their computers.[1] This suspicious website primarily targets web browsers and is designed to modify their settings. This infection is known as adware[2] or simply a redirect virus that is capable of infecting Google Chrome, Mozilla Firefox, Microsoft Edge and other browsers. Typically, this adware assigns Ps4ux to open as the default homepage of the infected browsers or redirects users through this domain when they attempt to access other websites. Of course, this activity is not authorized by the computer owner; thus it can surely be considered to be potentially unwanted.

Type Potentially unwanted program
Sub-type Ad-supported application
Affected apps The adware program targets web browsers such as Google Chrome, Internet Explorer, Mozilla Firefox, Microsoft Edge, and Safari
Activities The PUP applies changes to the browser's homepage and new tab URL bar, loads advertisements that might be filled with rogue deals and offers, performs redirects to affiliate zones, collects information about users' browsing habits
Income source Developers of this program tend to gain the biggest amount of income from the pay-per-click marketing strategy
Removal You can eliminate the adware with the help of an antimalware product or by using manual guidelines
System repair If the adware program has compromised some system files or components, you can try performing a repair process with a tool such as Reimage Reimage Cleaner Intego

Viruses like have a tendency of randomly opening new browser windows or tabs that feature ads, websites or software download pages. Such unexpected activity often leads users into accidentally clicking on some of this content and ending up on various places on the web. There’s no tragedy if these sites are legitimate: you can simply hit the “Close” button and move on.

Nevertheless, adware viruses are notorious for their collaboration with miscellaneous parties, some of which may be not reliable at all. So, landing on such sites may result in undesirable drive-by downloads[3] and scammer attempts to swindle away your data or your money. You should not wait until that happens and remove from your computer right away. 

When talking about ads, we should point out that as the virus takes control over the browser, it will subject it to various promoted online content, not just the typical pop-up ads, banners or video commercials. You will find ads by injected into the text of your visited websites as hyperlinks[4], and some of them may even imitate system or software notifications, urging you to download some updates or to scan your device for malware.

You should not take any of such notifications that appear while browsing online for granted. They are most likely delivered to you by adware which aims to generate pay-per-click revenue[5] for its creators, disregarding the consequences such as advertising and the persistent redirect issue may have to the users. Again, we can only suggest you carry out the removal to stop or prevent these problems before they get out of hand. virus virus is an unpredictable browser infection which may unexpectedly redirect users to various web pages and promote sponsored content by injecting visited websites with ads virus might also be able to track your browsing sessions and activities by injecting HTTP cookies, beacons, or pixels into your web browsers. The developers might be able to record data such as hyperlinks and adverts clicked, suspicious pages accessed, recently saved bookmarks, most recent offers searched, even your IP and geolocation. Later on, such data is used for targeted advertising.

Targeted ads that might come from can increase the purchase number of rogue security software and other bogus services. Users might get tricked to pay for a completely useless deal and empty their bank accounts for a fake product. Do not take any offers that come from this domain seriously as they mostly target your money and not your interests.

Also, keep in mind if starts carrying out multiple actions at once, your computer resources might get overused. Intense advertising and redirecting activities might relate to high CPU power usage and can even reach the level of 90% or over. As a result, your processor might overheat and face permanent damage. 

You need to get rid of from your machine to ensure proper operation of the system and its software. Continuously, check for the possible file or entry corruption that might be caused during the adware attack. If you find some compromised objects, you can try repairing with a specific program such as Reimage Reimage Cleaner Intego or any other similar tool that might be helpful with the system/file repair process. is a potentially unwanted program that gathers income from the pay-per-click marketing strategy

Adware pass computer security barriers by camouflaging

Developers of browser hijackers, adware and other PUPs are not the experiment-loving public and often choose the same old techniques to distribute the malware over and over again. These programs travel bundled [6] with freeware and shareware products which are popular and are often downloaded by the users. Among the most common malware-carrier programs are various download managers, media players, and editors, games, etc.

You can easily get an entire package of software with the adware secretly included from websites such as,, and Upon installing original programs, users rarely have any idea that adware comes along and choosing “Quick” or “Recommended” installation modes surely doesn’t help either. You should always take your time when installing new software and closely follow the procedure to be able to opt-out undesirable bundled components.

Continuously, some adware programs can come camouflaged as fake flash player updates or other software upgrades. Before downloading any update you are offered, go to the developer's official website and check all recent update releases to identify which ones are false and which are not. Furthermore, avoid various advertisements and links that offer to download some type of product as you cannot rely on those either.

Stopping redirects and ad flow

Needless to say, the automatic software will remove virus quickly and effectively, but there’s nothing tragic if you do not have access to such tools. You can always make use of the manual removal instructions that you will find at the end of this article and banish the virus from your device yourself.

Nevertheless, you should keep in mind that anti-malware utilities come in a variety of shapes and sizes; thus, you can always choose a tool that best suits your needs and your device capacities. After virus removal from your computer system, it is advisable to check if web browsers were properly cleaned too.

Keep in mind that might plant suspicious extensions, plug-ins, and other BHOs to keep itself deeply rooted on your browser. Only by eliminating all these products you will ensure that no more suspicious ads and redirects will appear.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

To clean your Windows operating system from adware programs and all suspicious content that might be brought by the PUP, you should employ the following guidelines

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate from Mac OS X system

To eliminate the virus from your macOS computer, try the following instructions

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

To make sure that the adware program will not return the next time you open your browser, you need to get rid of all dubious extensions and plug-ins from your Internet Explorer web browser app

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

To remove from your Mozilla Firefox browser and diminish its planted changes, carry out the elimination properly and follow the instructions given below

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

To properly clean Google Chrome and reverse the browser back to its previous position, take a look at the following guidelines

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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