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Rakhni ransomware. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

Rakhni ransomware is a notorious crypto-virus that can either mine cryptocurrency or encrypt target files

  Rakhni ransomware
Rakhni ransomware is an old crypto-virus that can be detected as Trojan-Ransom.Win32.Rakhni.

Rakhni ransomware — malicious program that can work like a Trojan horse[1] as well. This program has been known since 2013, but, at the moment, its developers returned with completely different features. Next, besides its ability to encrypt target data, the virus can also mine cryptocurrency. This malware can choose which feature to use on the target computer system, what makes it even more dangerous. However, Rakhni ransomware virus has mainly been targeting corporate users. If it decides to encrypt your files, it adds .excuses extension to the modified data and marks it in this way. Additionally, it drops MESSAGE.txt ransom note. The ransomware has already been spotted in Russia, Ukraine, and Germany, India.

Name Rakhni 
Type Ransomware
Family Trojan-Ransom.Win32.Rakhni
File marker 0x20000000
File extension .excuses
Ransom note MESSAGE.txt 
Contact email excuses@protonmail.com
Distribution Spam email attachments 
Decryptor  RakhiniDecryptor
Elimination  The best tool for virus removal Reimage 

The main factor for this virus in choosing what to install and how should it act on the affected system is cryptocurrency. If this malware[2] finds any files related to Bitcoin, it starts running the encryption procedure to lock important victim's files and additionally force him or her to pay the ransom fee. Anything from MS Office files to PDFs can be encrypted without a chance to unlock it without a fee. These files can be marked with 0x20000000 marker or file extension .excuses.

Additionally, Rakhni ransomware leaves the ransom note in every folder which includes the encrypted data. Additionally, it drops the same note, typically called MESSAGE.txt, on computer's desktop. This file contains a ransom message that provides information about the encryption process and reveals more details about the virus itself. According to researchers, the message is believed to belong to Russians. 

Ransom note reads (Translated from Russian):

You can buy the decrypt before 04/06/2018 Request cost: excuses@protonmail.com   
In the subject of the letter, indicate your ID: [redacted numbers]
Letters without an ID are ignored.  
Please do not try to decrypt files with third-party tools.
You can ruin them completely and even the original decryptor will not help.  
Applications are processed by an automated system.

If there are no folders related to Bitcoin on the PC that is infected Rakhni ransomware releases a malware that works as a Bitcoin-miner trojan. The program believes that device is powerful enough to handle this activity of cryptocurrency mining. This Bitcoin mining can affect the performance of your computer and make it frustrating or barely usable.

You should think about Rakhni ransomware removal either way. This program is dangerous in every matter it works. It can significantly diminish the performance of your device.

This program displays an error message on the screen immediately after the infiltration. This note attracts users' attention while ransomware disables Windows Defender and installs additional pieces. Then, the virus determines which action to perform on the chosen device: encrypt files and demand a ransom or install a Bitcoin miner.

This malware can spread to another computer in the network. You need to remove Rakhni ransomware if you have it before it initiates additional dangerous activities on your or related computer. You should use anti-malware tools like Reimage for this. 

Safe-looking email attachments spread malware 

This virus comes vis spam email attachments that are often disguised as a document with important or useful info. Often Docx attachments in spam emails contain virus-filled documents.

Researchers[3] have information that in this case, it looks like a financial PDF and when people try to edit or open this file, the system allows to run an executable file which permits for the ransomware to work in a wanted way. 

These emails often can look legitimate and sent from the reputable company, but that is just a disguise. You need to be aware that none of the spam emails are safe. Do not open or download any of them if you have a doubt. 

Terminate Rakhni ransomware if you want to work on your computer safely again 

To remove Rakhni ransomware, you need to use professional tools because leaving the data of the malicious actors can lead to various problems. You can rely on Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. But feel free to choose any program that you like. 

The importance of this Rakhni ransomware removal is avoiding more harm to the system. This can affect your whole company. You should be aware of the possible threats and take security measures in time. You can train your staff on how to deal and react when it happens. Build a routine of regular check-ins. 

Separating sensitive data and backing is very important. Reliable security equipment is the key to avoidance. You can be risking your whole business if not secured properly. Check for security vulnerabilities more often and use correct tools. 

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Rakhni ransomware you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Rakhni ransomware. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove Rakhni virus, follow these steps:

Remove Rakhni using Safe Mode with Networking

First thing you can do when dealing with ransomware is rebooting your PC in Safe Mode with networking:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Rakhni

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Rakhni removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Rakhni using System Restore

If that is not working well, use System Restore feature:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Rakhni. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Rakhni removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Rakhni from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Rakhni, you can use several methods to restore them:

Data recovery pro is a tool designed for file restoring

Recover your files if you got affected by ransomware or accidentally deleted your important data:

If you want to recover individual files you can rely on Windows Previous Versions feature

This feature can only work if System Restore was enabled before the attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

To restore virus affected files use ShadowExplorer:

If ransomware left Shadow Volume Copies untouched you could use Shadowexplorer:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Researchers have a decryption tool

Rakhni ransomware now is decryptable, and you can download this tools here

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Rakhni and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References