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.RECOVERYOURFILES virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

.RECOVERYOURFILES virus is a ransomware that has a primary goal of extorting money

.RECOVERYOURFILES virus ransomware
.RECOVERYOURFILES virus is also known as Auuahk-Ouuohk ransomware. The program demands a ransom right after encrypting user's files.
 

.RECOVERYOURFILES virus (also known as Auuahk-Ouuohk ransomware) – a cryptovirus that locks users' data and seeks to scare them into making the payment for the software which is supposed to restore it. This virus is a typical ransomware-type virus[1] that modifies data on the targeted system by encrypting it with AES-128 and RSA-2048 ciphers. This program works silently in the system's background. However, once it finishes this task, it appends .RECOVERYOURFILES file extension to each of the encrypted file to inform the victim that there is malware on the device. The only option to get these files back on track, according to virus developers, is sending them a ransom. Malware creators are using INSTRUCTIONS_RECOVER_FILES.txt file to display their message to the victim.

Name RECOVERYOURFILES ransomware
Also known as Auuahk-Ouuohk ransomware
Type Cryptovirus
File extension .RECOVERYOURFILES
Ransom note INSTRUCTIONS_RECOVER_FILES.txt
Encryption method AES-128, RSA-2048 
Contact email auuahk@yandex.com; ouuohk@eclipso.eu 
Distribution Spam email attachments or websites filled with malicious script
Elimination Use Reimage for .RECOVERYOURFILES virus removal

 .RECOVERYOURFILES file virus belongs to file-encrypting ransomware category. This means that virus makes your files useless until you pay the ransom for those behind this malware. Ransomware performs this task by using RSA-2048 and AES-128 encryption methods. Once it finishes this procedure, the virus generates the ransom note and places this INSTRUCTIONS_RECOVER_FILES.txt file on every folder in the system. 

In this ransom message, virus developers state that the victim has to pay the money to receive the unique decryption key which is generated for every victim. However, these people are cybercriminals, and everything they say might be a lie. This decryption tool might not exist, so the only wise decision you can make is ignoring their commands, removing the ransomware and then using data recovery options that we provided below. 

.RECOVERYOURFILES ransomware seeks to inform the victim about the current situation by displaying such note in every folder with the encrypted data:

——- IMPORTANT INFORMATION ——– 
All your files are encrypted with RSA-2048 and AES-128 encryption.

Decrypting your files is only possible with our key.

This is your ID:

{UNIQUE ID}

SEND MAIL TO RECOVER:

auuahk@yandex.com 
ouuohk@eclipso.eu

If you want to get your files back, don't trust people behind this ransomware. You need to remove .RECOVERYOURFILES virus first and then focus on data recovery. Since there is no official decryption tool which is known to be safe, your only chance to recover your encrypted files is their backups. If you don't have them, you can use data recovery tools given below to recover separate files encrypted by ransomware.

.RECOVERYOURFILES virus removal requires professional anti-malware tools like Reimage. These programs can detect ransomware and other possible threats that might be related to this virus. Since it came silently, there is a possibility that cryptovirus has installed additional programs or tools on your system. You need to delete all of them before attempting any data recovery.

Ransomware infection might be hidden in spam email messages 

Typically, virus developers tend to infect specific files with the main file of the ransomware virus to get their victims into trouble. They have been spreading such viruses in the form of an infected email attachment or a malicious link that has to be clicked to infect the system properly. These email attachments may look safe since developers often use the names of legitimate services and companies. These PDF or Word files might look like a receipt or invoice but contain malicious macro viruses[2] instead. 

Additionally, researchers[3] often advise people to pay more attention to which websites they tend to visit. Suspicious websites may be designed to make users believe that they provide files people want to get: 

  • Cracks;
  • License activators;
  • Program installers;
  • Program updates;
  • Generators. 

However, in reality, these can infect their potential victims with ransomware and similar viruses. To prevent this from happening, always keep your software up-to-date using trustworthy sources and don't forget to keep your anti-virus software updated to prevent malicious programs from sneaking inside undetected. 

.RECOVERYOURFILES virus elimination is crucial if you want to use your PC again

To remove .RECOVERYOURFILES virus, you need to employ anti-malware tools like Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes. Reboot your PC to the Safe mode or use System Restore to detect all possible threats in a few minutes. After this, you should double-check the system in normal mode and opt for recovering your files with the help of methods provided below. 

If .RECOVERYOURFILES virus removal if already finished, you can always try to recover your data from backups. However, if you have no extra copies of your files, you can only try these optional data recovery methods that we provided in this guide below. Just follow steps closely to get your files back. 

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove .RECOVERYOURFILES virus, follow these steps:

Remove .RECOVERYOURFILES using Safe Mode with Networking

To remove the virus with Safe Mode with Networking, use these following steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove .RECOVERYOURFILES

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete .RECOVERYOURFILES removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove .RECOVERYOURFILES using System Restore

System Restore feature also might help if you are dealing with ransomware:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of .RECOVERYOURFILES. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that .RECOVERYOURFILES removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove .RECOVERYOURFILES from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by .RECOVERYOURFILES, you can use several methods to restore them:

Data Recovery Pro is a tool designed to restore lost files. Can also help with encrypted data

This tool can recover your encrypted files. Data Recovery Pro can help if you accidentally deleted your files:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by .RECOVERYOURFILES ransomware;
  • Restore them.

Windows Previous Versions feature can recover individual files

This tool can help with .RECOVERYOURFILES virus encrypted files if System Restore was enabled before the attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can recover your files after the ransomware attack

ShadowExplorer can restore Shadow Volume Copies of your encrypted files:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not availiable

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from .RECOVERYOURFILES and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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