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Remove Search.chunckapp.com virus (Removal Guide) - Nov 2019 update

removal by Linas Kiguolis - - | Type: Browser Hijackers

Chunckapp – a browser hijacker which redirects to Snapdo and is distributed on both Windows and macOS systems

Chunkapp browser hijacker
Chunkapp browser hijacker is a PUP that can redirect the user to Snapdo

Questions about Search.chunckapp.com virus

Search.chunckapp.com virus is yet another potentially unwanted program that may catch your attention if you are looking for a new browsing tool. Initially, it does not look suspicious at all. Despite its veneer, we do not recommend you to set http://search.chunckapp.com or http://feed.chunckapp.com as your default search provider as you might start experiencing unwanted changes and activities on your web browser app. Besides using the newly-developed search engine might result in unreliable search query results, struggles to find your looked up answers, and completely false information.

Name Search.chunckapp.com
Type Browser-hijacking application/potentially unwanted program
Engine After the successful infiltration process, the browser hijacker might set http://search.chunckapp.com or http://feed.chunckapp.com as your main search engine
Symptoms Symptoms of the browser hijacker involve the modification of major browser settings, frequent advertising, redirecting, collecting browsing-related information
Redirect It is known that this browser hijacker redirects users to Snapdo Search that is another potentially unwanted program
Removal There are two ways to eliminate the suspicious product. You can get rid of the browser hijacker with the help of antimalware instructions or the step-by-step guidelines that have been appended to the end of this article
Repair If the potentially unwanted product has compromised some of your system files and components, you can try fixing them with a repair program such as Reimage Reimage Cleaner  

As a matter of fact, Search.chunckapp.com virus belongs to the category of browser hijackers that impersonate reliable search engines. However, the main problem that people notice while using this PUP and other browser hijacking programs is constant redirects to unknown websites. In this case, you will be redirected to Snapdo Search which is known to provide fake search results and desperately prevent its removal from the system. 

Regarding reports released by victims of this browser hijacker, some have reported that they are constantly being redirected to feed.chunk app Mac virus while pressing on hyperlinks on their Apple computers while browsing the web. As you can see, this suspicious product is not only available on Windows. Due to the increasing popularity of macOS computers, the developers have begun distributing their products on Apple machines also.

To check the trustworthiness of this and other potentially unwanted applications[1], you should always take a look at their Privacy Policy. According to it, feed chunck app virus was developed by Resoft Ltd. This developer is already known for creating multiple other questionable search engines, including a previously-mentioned Snapdo hijacker. So, the connection between these two hijackers is revealed.

If you have already noticed them on your web browser, it would be unwise to let these hijackers reside on your computer. What should you do is remove feed.chunckapp.com and related programs from the system. For that purpose, you should employ antivirus software. If you still hesitate whether to delete the PUP or not, let us present to you the key arguments in the following sections.

Feed.Chunckapp virus
Feed.Chunckapp - a browser hijacker that pretends to be a reliable search engine when it truly might provide fake search query result

After reading what is said in the program's information, you can also discover that your personal data can be put in danger when using feed.chunckapp. While developers are often opting for looser regulations on users‘ privacy policies[2], it is important to be self-cautious and limit the access to your private details. Beware that by using feed.chunkapp.com you give it permission to collect information about you and your browsing habits.

Therefore, it is unsure if the company is going to take care of the safeness of the collected data. As the case of Web of Trust browser plug-in revealed, sometimes even legitimate companies which promise to keep personal data confidential might fail to meet expectations[3]. In this case, your personal details can be misused for marketing reasons. Besides, according to the Privacy Policy of feed chunck app virus, the developers use tracking cookies and beacons for recording browsing-related information:

Non-Personal Information may be automatically transmitted by the user's device. When using our Service, we assign your device with a log file, a cookie (session or persistent), web beacons or other related technologies, to collect Non-Personal Information with respect to your activity in connection with our Service.

Finally, we should warn you that this virus can try to bombard you with distracting advertisements. In addition, it can redirect you to scam sites that may try to swindle your personal information. We highly recommend you leave them before they are fully launched in order to decrease the risk of getting infected with possibly malignant elements lurking there. Therefore, it would be wiser to initiate feed.chunckapp.com removal and forget about this annoying search app.

Even though Search.chunckapp.com is not technically a malicious program, it can still complete some compromisations on your system files and processes. If this happens, you can try using software such as Reimage Reimage Cleaner for bringing the components back to their primary positions. Even though there is no 100% guarantee that certain software will help, it is definitely better to give a try to such programs that leave affected content lurking on your computer with no fix at all.

Search.chunckapp.com virus
Search.chunckapp.com virus is a browser-hijacking program that uses technologies such as cookies and beacons for tracking user browsing data

Techniques used to spread this browser hijacker

Most likely, your browser was hijacked when you recently installed a new application. Unfortunately, most users tend to skip some parts of the installation process and click the “Next” button all the time without reading what are they going to set up on their computer. As a result, many users end up installing new applications without the slightest suspicion that they accidentally installed other programs as well.

Let us suggest a few tips on how to install new freeware without dragging along suspicious software. Upon initiating the installation, choose “Custom” settings. After you unmark all irrelevant add-ons, proceed further. This is one of the ways not only to prevent potentially fraudulent applications from entering the computer but to secure your privacy as well[4].

According to security experts from LesVirus.fr,[5] browser hijackers, adware, and other potentially unwanted products can be expected to get downloaded from third-party websites such as sotfonic.com, download.com, soft32.com, and cnet.com.

However, bundling is not the only technique that can be used for browser hijacker delivery. Developers also manage to inject suspicious components into hyperlinks and advertisements or camouflage them as fake flash player updates. Be aware of all software upgrades and better visit the developer's official website and get all updates from there.

Search.chunckapp.com

Effective Chunckapp removal method

As for the fastest and the quickest solution, we recommend you remove Chunckapp virus with the help of an anti-spyware application. It will help you to confront either this and similar PUPs or more elaborate threats as well. All programs that you can use for this procedure are provided in the list below.

Alternatively, you might check the below-displayed manual Chunckapp removal guide. In this case, you will have to find its components manually. If you are not sure about your abilities, you might combine these two methods for a 100% removal guarantee. On the final note, you might employ cautiousness tips to stay secure while browsing online[6].

One more thing to know is that feed.chunkapp.com needs to be eliminated not only from the affected computer system but also should be gone from web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or Safari. Note that the PUP might leave various BHOs in the browser settings section.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove Search.chunckapp.com virus, follow these steps:

Erase Search.chunckapp.com from Windows systems

To remove this hijacker from Windows, you should get rid of all programs that could be related to it (Snapdo and others). For that, use this simple guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search.chunckapp.com and related programs
    Here, look for Search.chunckapp.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Search.chunckapp.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate Search.chunckapp.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search.chunckapp.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Search.chunckapp.com from Internet Explorer (IE)

To eliminate all suspicious browser helper objects from Internet Explorer, complete the following steps that have been provided by our security experts:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Search.chunckapp.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Search.chunckapp.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Search.chunckapp.com virus from Microsoft Edge

To fix Microsoft Edge after the browser hijacker attack and reverse it back to its primary position, make sure you use the following steps.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Search.chunckapp.com should be removed from your Microsoft Edge browser.

Uninstall Search.chunckapp.com from Mozilla Firefox (FF)

To clean Mozilla Firefox from suspicious content and reverse all bogus changes, you should take the following steps carefully:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search.chunckapp.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search.chunckapp.com removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Search.chunckapp.com from Google Chrome

To remove the potentially unwanted application from Chrome, make sure you remove Chunckapp, Snapdo, and similar extensions. Resetting this browser is also recommended.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search.chunckapp.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Search.chunckapp.com removal. Click on 'Reset' button to complete your removal

Erase Search.chunckapp.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search.chunckapp.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Search.chunckapp.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search.chunckapp.com removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References

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  1. ParkLee says:
    February 3rd, 2017 at 1:07 am

    I would never have suspected it was a browser hijacker…

  2. Phantom7079 says:
    February 3rd, 2017 at 1:08 am

    Luckily, it is not difficult to remove it.

Your opinion regarding Search.chunckapp.com virus