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Remove virus (Removal Guide) - updated Aug 2019

removal by Linas Kiguolis - - | Type: Browser Hijackers is a questionable search engine that tries to give a useful look to its services

Free Live Radio browser hijacker, also known as Free Live Radio, is a search tool created by Polarity Technologies Ltd. The program is promoted via Free Live Radio extension in software packages. Afterward, the browser hijacker aims to change the default search engine and main page to New Tab Search zone where users are forced to carry out search queries by using the new engine. Additionally, virus provides itself as a useful app by including fast access to weather-viewing networks, news portals, online-shopping, video-watching, and radio-listening sources such as,,, Amazon, Youtube, etc. 

Also known as Free Live Radio
Category Browser hijacker
Creator/developer Polarity Technologies Ltd.
Engine/homepage New Tab Search
Promoted sources,,, Amazon, Youtube, etc.
Detection names Adware.Spigot.145, Win32.Application.SpringTech.A, Application.Toolbar (A), and similar
Activities Modifying web browsers, promoting rogue deals, pushing redirects to affiliate sources
Distribution Bundled programs or unsecured networks/services
Elimination Use Reimage Reimage Cleaner Intego for performing a full system scan and get rid of the PUP automatically or manually

Free Live Radio travels through unsecured downloads and might appear on your computer and browser if you have downloaded questionable products from websites such as,,,, etc. Once inserted on a specific machine, the browser hijacker will access browsers such as Chrome, Firefox, Explorer, and so on.

We have made research on this browser-hijacking application and discovered that many users have been searching for proper ways to get rid of Free Live Radio.[1] Be aware that this hijacker supports two domains which are and so any of these URLs can appear in your new tab address bar.

Free Live Radio virus has been detected suspicious, malicious, and in other different names by 23 AV engines, according to Virus Total.[2] Some detection names of this browser-hijacking program refer to:

  • ApplicUnwnt@#2mqsn979zotvv;
  • Application.Toolbar (A);
  • Adware.Spigot.145;
  • GenericR-PBK!B860CF8C4CB5;
  • GrayWare[AdWare]/Win32.WebSearch;
  • Win32.Application.SpringTech.A.

Be careful and do not fall for the useful look that might provide you with. Fast access to popular websites and networks is not a worthy reason for using this hijacker as you can insert bookmarks on your browser toolbar instead and avoid all the annoying activities and changes that will be likely brought by the PUP while using its services.

Free Live Radio PUPFree Live Radio is a potentially unwanted program that occurs through bundles or on unsecured third-party networks

Free Live Radio is likely to display unwanted advertising content all over your computer screen during browser sessions and other similar activity. Developers might use this app to promote various rogue deals, offers, and fake rewards. Be careful with such content and do not fall for suggestions to purchase rogue products or answer dubious surveys.

Additionally, Free Live Radio is capable of collecting browsing-related information. What makes this potentially dangerous is that the developers do not take care of the user's information privacy and collected data can be easily passed on to other third-parties and get accidentally (or purposely) leaked. This way you might end up facing data theft consequences.

According to the Privacy Policy that is written by Free Live Radio developers, this potentially unwanted program can collect personal and non-personal information altogether. Personal information mostly refers to the user himself, e.g. name, surname, email address, and similar. Continuously, non-personal information refers to the person's browsing habits and computing activity:

We may collect information from you in two ways: information we gather from your use of our Service and information you give to us, as further outlined below. This information may include“Personal Information” and “Non-Personal Information.” For purposes of this Privacy Policy, “Personal Information” means information that you provide to us that personally identifies you, such as your first and last name, email address, physical address, telephone number and billing information. For purposes of this Privacy Policy, “Non-Personal Information” means information that does not specifically identify you.

Even though looks like an ordinary search tool that has quick access to popular social networks, email services, and radio-themed websites. It redirects searches to Yahoo; however, it might display tons of commercial content and trigger redirects that diminishes browsing experience and might put you at risk. removal is necessary to avoid aggressive ads and protect sensitive data[3] from unknown third-parties. However, it might be a complicated task because the PUP might alter Windows registry and browser shortcuts to strengthen its presence. Note that all browser hijacker-related content needs to be removed from the system, otherwise, the PUP might repeatedly appear on the computer after the next machine boot.

Free Live Radio virusFree Live Radio - a browser hijacker that sets the engine and homepage of the infected web browser to New Tab Search

Fortunately, professional anti-malware, such as Reimage Reimage Cleaner Intego can scan the entire system for possibly-affected sources and help to remove quickly. Therefore, just download the program, update it and run a full system check-up. However, if you have been looking for manual guidelines that will help you to complete the process, you can find such type of instructions at the end of this article.

It is known that Free Live Radio mostly spreads in the United States and other English-speaking regions. However, it might also cause problems in Asian or European countries, including Sweden[4] and the Netherlands. If the PUP has encountered your system and web browsers, do not wait until it completely annoys you with pop-up ads, redirecting, and uninstall the browser hijacker without any hesitation.

PUPs travel in software packages

A browser hijacker can often be found as an optional component in freeware and shareware bundles. When users install new software under Standard/Recommended settings, users give indirect permission for PUPs to be installed too. These settings do not inform about additional downloads.

However, you can stop the installation of undesired apps with the help of Advanced/Custom settings. This setup shows up the list of third-party software and allows rejecting their installation by deselecting check-boxes next to them. By choosing this type of configuration you will be the one in control of all downloads and installations.

Continuously, secondary networks and services can also be the sources of potentially unwanted content. Be careful while using third-party services, e.g. gambling, online-dating, porn-watching, and gaming networks as browser hijackers might be hidden anywhere in these types of locations. is a browser hijacker that might place loads of unwanted advertising content on your computer screen

Last but not least, it is important to take care of automatical protection on your computer system. For this purpose, you need to choose a reliable antivirus program and regularly scan the entire machine with it. Also, it is a necessity to regularly update your anti-malware software, otherwise, it might not operate properly.

Two ways to get rid of virus

After the hijack, you have two removal options. One of them offers to eliminate the hijacker manually. By following the step-by-step guide below, you have to uninstall suspicious programs, browser extensions and reset each of the web browsers, including Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

The other method suggests uninstalling the hijacker with anti-malware/anti-spyware. To remove, you have to scan the system with an updated tool. You can choose software from our below-provided anti-malware list or you can download/install a program that suits your own likings and expectations.

According to experts from, it is very important to get rid of various cyber threats and PUPs such as virus if you want to stabilize your computer system and perform computing work in full quality. Make sure that once you start eliminating the browser hijacker, you clean all infected directories. If you leave some suspicious content in the system, you might find out that the PUP[5] has returned.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Get rid of from Windows systems

Check the list of installed programs and uninstall all suspicious entries that might be related to virus.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Erase from Mac OS X system

If your browser was hijacked, you should check your Applications and delete suspicious entries by following these steps:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Eliminate from Internet Explorer (IE)

Follow the instructions to fix Internet Explorer after the hijack:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Uninstall virus from Microsoft Edge

These guidelines will help you to get back control over the Microsoft Edge:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

From the list of Firefox extensions remove Free Live Radio New Tab Search extension and other suspicious entries. Then reset the browser as shown below:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome

The PUP may have installed Free Live Radio New Tab Search to Chrome without your knowledge. Therefore, you have to get rid of it by following these steps:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

In order to get back control over the Safari, you have to wipe out hijacker-related entries:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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