ShiOne ransomware: what it is and how to remove it

ShiOne is a ransomware virus that is designed to encrypt files on the targeted computer. The malicious program uses a combination of RSA and AES encryption to make documents, images, multimedia, archives, databases, and other popular data inaccessible.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Screenshot of ShiOne ransomware: screenshot
ShiOne ransomware as our 2018 report showed it.

ShiOne ransomware: summary

Detection namesNo Microsoft detection name is known
Ransom noteNot named in our report; following the complicated encryption procedure, malware drops a ransom note where victims are asked to pay the ransom in exchange for decryption software; the text of the note is not in our records
ContactNot recorded in our earlier report
Encrypted file extensionNot recorded in our earlier report
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 8 more facts
DamageNot recorded in the old report
NameShiOne ransomware
TypeFile-encrypting ransomware
SymptomsAn unknown program in Installed apps
Evidence4 write-ups by security sites; details still limited
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen1 March 2018
Facts checked7 October 2026

How ShiOne ransomware behaves

From our report of Mar 2018 · not reviewed since

ShiOne - a cyber threat that encrypts important files on the targeted computer

ShiOne is a ransomware virus that is designed to encrypt files on the targeted computer.

The malicious program uses a combination of RSA and AES encryption to make documents, images, multimedia, archives, databases, and other popular data inaccessible.

ShiOne ransomware is written in C# programming language and generates data encryption keys offline. It means that they are added in the ransomware's code before distributing the virus. Malware can be spread via malicious spam email attachments, infected ads, bogus download, etc.

However, once ShiOne virus enters the system, it modifies Windows settings, created new Registry entries and might install numerous components that are responsible for keeping ransomware on the computer and data encryption.

ShiOne uses symmetric and asymmetric keys to encrypt files on the affected computer. Following the complicated encryption procedure, malware drops a ransom note where victims are asked to pay the ransom in exchange for decryption software.

However, we want to discourage you from transferring the demanded sum of money. This action might only increase your loss. Ransomware-type cyber threats are created for swindling the money only. No one can ensure you that cyber criminals actually have working ShiOne decryptor and let you use it after receiving your payment.

Instead of risking to lose your money, you should remove ShiOne from the computer. Virus elimination is needed to protect your machine from further cyber attacks or privacy-related issues. Also, while malware resides on the system, your PC is sluggish, and some of the programs might not operate properly.

As soon as you learn about ransomware attack, you should scan the system with reputable anti-malware software, such as . However, automatic ShiOne removal won't help to recover your files. For that, you will need to use data backups or third-party tools. You can find some suggestions below.

Screenshot of ShiOne ransomware: screenshot
ShiOne ransomware in our 2018 report.
Screenshot of ShiOne ransomware: virus
ShiOne ransomware in our 2018 report.

From our report of Mar 2018 · not reviewed since

Ransomware distribution methods and how to avoid it

Crypto-viruses can be distributed using numerous methods.

The most popular way to spread file-encrypting viruses is spam emails that contain the attached document. Nevertheless, the attachment looks like ordinary Word, PDF or ZIP file; it is obfuscated and includes malware downloader. Once you click it, malware executable is dropped on the PC.

However, there are many other crypto-malware distribution strategies. Security specialists from bedynet.ru tell that users should be careful with software downloads or updates installation. Freeware, shareware and update alerts in pop-ups often include malicious content. Users are advised not to install any cracked or illegal content.

Additionally, authors of ransomware virus might take advantage of these distribution methods too:

Security experts remind that even the most secure antivirus program cannot protect you from ransomware if you do not watch your activities online. Additionally, you should create backups of the important files in case of the cyber attack.

  • malware-laden ads that might be placed on legit and high-risk websites;
  • exploit kits that take advantage of outdated software or operating system vulnerabilities;
  • drive-by downloads that trick users into installing fake browser extensions or software.

The ShiOne ransomware note

We did not record the full text of the ransom note in our report.

How to remove ShiOne ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove ShiOne ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so ShiOne ransomware cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and identify the family

    The name of the family decides whether a free decryptor can help. Copy the ransom note and two small encrypted files to a USB stick, and check them on another device with ID Ransomware or Crypto Sheriff.

    Note the extension added to the files, the contact address and the victim ID shown in the note. Keep the originals on the Windows 11 or Windows 10 PC untouched.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for ShiOne ransomware, no free decryptor is known (checked 7 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing ShiOne ransomware does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that ShiOne ransomware deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Mar 2018 · not reviewed since

Delete ShiOne ransomware from the machine

To remove ShiOne from the computer, you have to obtain a reputable malware removal software.

Ransomware is a complex cyber threat that consists of numerous files and programs. Additionally, it can compromise important system processes. So, attempts to fix malware's damage manually might not end up good.

To avoid damaging the computer and deleting crucial system files, you have to use , or other malware removal software. If you cannot run automatic ShiOne removal, follow the steps below to disable the virus first.

[GI=method-1]If ShiOne blocks access to security software, follow these steps to disable the virus:

[GI=method-2]This method might also help to run automatic malware removal smoothly:

However, it can also help to restore some of the encrypted files too.

Try Windows Previous Versions feature

If System Restore was enabled before ransomware attack, you can follow these steps and recover individual files:

Try ShadowExplorer software

If ransomware did not delete Shadow Volume Copies, this tool can help you:

ShiOne decryptor is not available.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows shiOne ransomware in the list of installed apps; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files.

More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection.

Questions about ShiOne ransomware

Is there a free ShiOne ransomware decryptor?

We last checked on 7 October 2026, and for ShiOne ransomware no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "ShiOne ransomware decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Are ransomware recovery services legitimate?

Some are, but read the offer carefully. Genuine data-recovery firms recover deleted originals from disks or rebuild damaged files, and they say so. Others promise to "decrypt any ransomware" for a fixed price, which is impossible without the key; they quietly pay the attackers and keep a margin, sometimes without telling the victim.

Be especially careful with services that contact you after you post about the attack online. Ask for references, a written method and a no-result-no-fee clause, and check the free tools on No More Ransom first.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

How did ShiOne ransomware get on my computer?

The way ShiOne ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before shiOne ransomware in the list of installed apps, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did ShiOne ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by ShiOne ransomware, but the only confirmed sign is shiOne ransomware in the list of installed apps, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is ShiOne ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Can System Restore bring my files back?

No. System Restore rolls back Windows settings, drivers and programs, not documents and photos, so it does not decrypt anything. What can help is Previous Versions, which uses the same shadow copies: right-click a folder, choose Properties > Previous Versions and see if snapshots from before the attack are listed.

Most ransomware deletes them, but some attacks fail to. If snapshots exist, copy the old versions to another drive instead of restoring over the encrypted files. Do this only after the ransomware is removed.

How do I open my .docx, .jpg and other files locked by ShiOne?

You cannot open locked files normally while they stay encrypted, and renaming them will not help. Our earlier report did not record the extension that ShiOne adds, so check one locked file name and the ransom note for it.

No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates. Do not rename the files, change the extension or edit them, because that can make recovery harder. Copy the locked files to an external drive before you clean the system, so a decryptor released later still has them.

Will Fortect remove ShiOne ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For ShiOne ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: ShiOne ransomware

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