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Remove SocialHub ads (Support Scam Virus)

removal by Gabriel E. Hall - - | Type: Adware

The annoying SocialHub Ads and dangers associated with them:

Questions about SocialHub ads

SocialHub virus is a deceptive application which supposedly offers a handy Youtube video download [1] service, but actually, aims to earn profit from online advertising [2]. The purpose of this article, however, is not focused on devaluing the SocialHub’s functionality. It is meant to address the frequent complaints received from the users and attempt to find out whether the application is really malicious and worth getting rid of. Of course, we cannot change your mind if you have already established your own opinion about this program and want to remove SocialHub from your computer right away. All we can do is help you to get rid of the program safely. We do not know whether antivirus will detect this program or not; nevertheless, you should still scan your device just in case your device is infected with some other malware that infiltrated your computer along with SocialHub. You should use reputable anti-malware tools such as Reimage Reimage Cleaner , SpyHunter 5Combo Cleaner or Malwarebytes for a thorough system analysis. As for the manual SocialHub removal, we suggest you follow the instructions at the end of the article.

Screenshot of the official SocialHub website
The official website of SocialHub represents this tool as the best software for downloading Youtube videos. Nevertheless, the sophisticated appearance hides a deceptive program focused on generating advertising revenue.

A good place to start the analysis is by finding out how SocialHub hijack computers and whether the users are not related with that at all. The experts notice that it is quite unusual for the users to download SocialHub malware on their computers willingly. In fact, the virus may appear on the computers against the user’s will after installing new applications on the device. Though the bundling technique [3] used for this stealthy infiltration purpose is absolutely legitimate, it is not the fairest of ways to distribute software around. It is mainly because the users tend to install such software packages without taking a closer look at their contents. This might be exactly where the misunderstandings about the supposed SocialHub malware come from. Nevertheless, the fact that the program does not infiltrate computers itself, but gets installed by inattentive users does not allow us to rule it out as harmless. And there is a strong reason behind that — SocialHub ads. As we have already mentioned, this application is highly focused on advertising, so the ads by SocialHub is exactly what brings profit to app creators. It is an effective way of monetizing a free product [4], but is it a fair one — that’s for you to decide. If you are willing to cope with the never-ending banners, pop-ups, and other types of ads, you can use this software, but we recommend you also consider the possibility that these ads and links may lead to some unreputable websites. Besides, you should keep in mind that these ads will probably be targeted towards your specific interests because the tracking cookies [5] that this virus uses will help gather the essential information about you. Just think about it, are those Youtube videos are really worth the risk?

How should you opt out the installation of an unwanted program?

Most likely, SocialHub or any other similar applications will reach your computer inside freeware or shareware packages. Thus, it is smart to learn more about how to install software safely, leaving undesirable components aside. What you should do first is try downloading programs only from the reputable sources. This will diminish the possibility of unknowingly getting your hands on infected software packages in the first place. Also, do not rush running the software installer immediately. Instead, scan the downloaded package with reputable antivirus software and only then initiate the installation wizard. In the initial installation window, choose “Advanced” mode and closely follow the proceeding steps. During the installation, look for the pre-marked unfamiliar components, say SocialHub, and unmark them manually.

SocialHub removal and computer recovery instructions:

Depending on your preferred way of tackling cyber infections, you can either remove SocialHub virus manually or apply automatic malware extermination utilities for the task. Ideally, you should scan your entire system, all of its partitions, connected devices, and network shares. If you do not have the opportunity to use heavyweight antivirus software for the SocialHub removal, you can use online tools or cloud services instead. Also, there are manual virus elimination instructions provided down below, but you should be careful and follow each step of the elimination very attentively.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove SocialHub ads, follow these steps:

Eliminate SocialHub from Windows systems

SocialHub virus is a type of program which balances between the legitimacy and maliciousness. If your antivirus fails to detect this program automatically, you will have to get rid of the parasite manually. Here is how you should do it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall SocialHub and related programs
    Here, look for SocialHub or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove SocialHub from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for SocialHub or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete SocialHub from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for SocialHub and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete SocialHub removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of SocialHub ads from Microsoft Edge

To track information about the users and inject as much ads as possible, SocialHub may install additional components on the computer browser. Thus, SocialHub removal should not be limited to the elimination of the virus alone but involve a clean up of your web browsers as well. Once the browser is free from suspicious component, you can then reset it and enjoy uninterrupted browsing once again.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, SocialHub should be removed from your Microsoft Edge browser.

Erase SocialHub from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select SocialHub and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete SocialHub removal. Click on 'Reset Firefox' button for a couple of times

Uninstall SocialHub from Google Chrome

SocialHub may show its power over browser by installing components that the user did not agree upon. Such programs may be malicious and help SocialHub carry out its malicious activities on the computer. Thus, such toolbars, add-ons and extensions should be eliminated from the computer as soon as possible. The, it is necessary to reset the browser. You can do it following the instructions we have provided below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select SocialHub and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete SocialHub removal. Click on 'Reset' button to complete your removal

Eliminate SocialHub from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for SocialHub or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete SocialHub removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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  1. Theresa Perrington says:
    February 13th, 2017 at 1:23 am

    SocialHub ads are just killing me..! I guess I will have to try this removal guide. I hope it works

  2. Theresa Perrington says:
    February 13th, 2017 at 1:25 am

    I dont know what I was doing wrong but the manual removal did not quite work to me. Nevertheless, Ive managed to get rid of the virus automatically, using one of your suggested software! Thanks

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