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Remove SurfShield virus (Removal Guide) - updated Nov 2019

removal by Gabriel E. Hall - -   Also known as Ads by SurfShield, SurfShield adware | Type: Adware

SurfShield virus – a typical adware program that interferes with major browser settings

SurfShield virus

SurfShield is considered to be an adware app or PUP regarding all the unwanted activities it carries out without the user's consent. This rogue program aims to hijack browser apps and place modifications on the new tab URL and homepage section for further operation. Afterward, SurfShield virus will supposedly start loading a huge number of questionable deals, surveys, and offers which are provided to gain income from pay-per-click[1] or frequent user purchases.

Name SurfShield virus
Type Potentially unwanted program/adware app
Activities This rogue program can bring unwanted advertising and redirecting activities to your computer. Also, it might record browsing-relating information regarding your online habits and experience
Spreading Software bundling is the most common adware distribution method, however, there are multiple other ones. PUPs can get downloaded as fake software updates or from infectious hyperlinks
Elimination Employ automatical software to get rid of the adware program or use step-by-step guidelines for manual elimination (look at the end of this article)
Repairing Try using a system repair tool such as Reimage Reimage Cleaner Intego to fix compromised components if there were some left after the adware attack

SurfShield might relate in harsh redirecting activities that aim to take the user to affiliate sources in the first place but then just force people to land on infectious locations filled with Trojan horses[2] and other malware. Being redirected by adware is a common way to accidentally download a malicious infection to your computer system.

Also, you should not accept any offers that can be provided by SurfShield virus as most of them will be rather fake than advantageous for you in any type of way. Besides, you might be convinced to pay an unreasonable price for some type of bogus product and service that you truly do not need but it advertised attractively.

Continuously, if you are provided with a particular survey or fake reward claim by SurfShield, you might be asked to enter some personally-identifiable information. DO NOT provide any valuable data as this might relate to identity theft later on or a total wipeout of your bank account if your credentials fall into the wrong hands which is likely to happen if revealing sensitive information to random people.

You will notice the adware program once you are provided with advertisements that come as ” Provided by SurfShield”, “Powered by SurfShield”, “Ads by SurfShield”, “SurfShield ads”, etc. Once you start receiving such pop-ups very frequently and alongside come the other intrusive activities such as redirecting, it is about time to perform the SurfShield virus removal.

Nevertheless, you need to remove SurfShield virus if you want to prevent the program from collecting browsing-related information regarding your history, experience, and habits. Later on, the developers might use such data for displaying targetted offers or share it with other parties. Also, you might get your email address revealed and start experiencing frequent questionable offers to your email box.

SurfShield adwareSurfShield adware is a rogue app that can interact with the browser's homepage and new tab URL

How you are going to get rid of SurfShield is up to you, however, we are going to give you some advice just to lead you on the right path. First of all, measure your virus removal skills. If you believe to be an advanced user, you can go down this article and try using the instructions that are displayed there.

However, if you think that you lack some skills and removing SurfShield on your own will be too difficult for you, you can always employ reliable antimalware software to complete the process. Also, you can get a system repair tool such as Reimage Reimage Cleaner Intego that might be helpful if needing to fix some compromised components after the adware attack.

Software bundling often leads to adware infiltration

Adware programs can get inside your computer either with or without your permission asked. Some of these apps can be promoted on official websites as useful services and trick people into downloading them. However, we highly do not recommend doing so because you will get more downsides than expected.

Continuously, adware apps and other potentially unwanted programs come in bundles of free or shared software. Most commonly various questionable download managers or PDC creators are bundled with third-party products and installed automatically when users do not pay enough attention to the installation of freeware.

To avoid this happening, read End-User License Agreements, which may disclose if the program is sponsored by third parties. If so, it means that you have to be extra careful while installing this program. Always select Advanced or Custom installation and check every notification. If you see an additional “Recommended” program that is going to be installed as well, do not trust it and unselect its installation because it may be another adware-type program. 

Additionally, you should be aware of various third-party sources that are marked as unsafe to proceed with. Avoid entering any unknown location and especially clicking on content that is provided in the rogue websites. Do not fall for any fake software updates. Always check the official developer's website to see if any recent updates were released. If not, definitely decline the program upgrade option.

Last but not least, ensure that you have proper antimalware protection operating on your Windows and macOS computer system. These OS come with in-built protection already but if you want to strengthen the safety level or just change the software you are using, go in search of a trustworthy program by reading experts' reviews on antivirus products online.

Remove SurfShield virus from your computer/browsers

SurfShield will supposedly show up in more than just one location of your computer. For this purpose, it is very important to clean all affected locations, otherwise, the adware program might return the next time you restart your machine.

Remove SurfShield virus by using one out of two possibilities or trying out them both. You can delete the annoying app with the help of antimalware software or by using manual step-by-step guidelines that have been added to the end of this article. These instructions will teach you both – computer and browser cleaning.

Once SurfShield virus removal is done and the program no longer resides on your computer system, it is time to ensure that no similar attacks happen again. Experts from[3] warn people that it is their fault mostly for not being cautious and letting in potentially suspicious programs. So, combining manual and automatical protection as described in the article part above should ensure that your computer remains clean and stable.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove SurfShield virus, follow these steps:

Uninstall SurfShield from Windows systems

To clean your Windows machine after the adware attack, apply the following steps

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall SurfShield and related programs
    Here, look for SurfShield or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase SurfShield from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for SurfShield or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove SurfShield from Internet Explorer (IE)

To erase bogus products from Internet Explorer, carry out these guidelines

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for SurfShield and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete SurfShield removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of SurfShield virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, SurfShield should be removed from your Microsoft Edge browser.

Eliminate SurfShield from Mozilla Firefox (FF)

To get rid of suspicious extensions and plug-ins from Firefox, try out the following instructions

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select SurfShield and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete SurfShield removal. Click on 'Reset Firefox' button for a couple of times

Delete SurfShield from Google Chrome

To reverse Google Chrome back to its primary state, use these instructing steps

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select SurfShield and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete SurfShield removal. Click on 'Reset' button to complete your removal

Uninstall SurfShield from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for SurfShield or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete SurfShield removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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