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Suri ransomware. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

Suri ransomware – a file locking threat which targets Italian speakers and adds the .SLAV appendix to encrypted files

Suri ransomware
Suri ransomware - a virus which ads the .SLAV extension to corrupted documents.

Suri ransomware is a file encrypting virus which enters the system through dubious messages or rogue websites. Once activated, this type of computer infection creates dubious registry entries in the Windows Registry section which lets Suri virus to boot every time the user restarts its computer. Moreover, this ransomware[1] targets Italian-speaking users as the entire ransom note is written in the Italian language. Such message announces about files encrypted with the .SLAV extension and demands 100 euros in Bitcoin[2] in exchange for a decryption key.

Name Suri
Type Ransomware
Target Italian speakers
Extension .SLAV
Ransom 100 euros in Bitcoin
Main goal To encrypt files and get payments for decryption tools
Fix the damage Install Reimage to repair the damaged system components

After files are encrypted by Suri ransomware, they look like this: cat.jpg turns to cat.jpg.SLAV. Nevertheless, such documents become out of use. If you try to access the corrupted file, it will just run an error message and not launch. The .SLAV extension lets victims identify what kind of virus has occupied their computers.

To continue, the Suri ransomware ransom message looks like this:

Ciao utente,
tutti i tuoi file personali sono stati cryptali. Non si torna più indietro ormai.
Riavviando o altro non risolvi nulla. Ora forse ti chiederai come fare.
Semplice! Invia una somma di 100 Euro in bitcoin all’indirizzo sottostante.

Tgliendomi condannerai tutti i tuoi file.
Perché ? Solo io sono in grado di decryptare tutti tuoi file e solo io ho la
chiave pubblica.

Dopo aver pagati che succede ?
Tutti i tuoi file personali verrano decryptati e io mi auto elimino.

We advise not to fall for fake crook's promises and avoid contact with them. More importantly, DO NOT pay the demanded ransom. You are very likely to be scammed and face money losses. As another option, we suggest performing the Suri ransomware removal with a trustworthy anti-malware tool. This needs to be done as soon as possible to avoid further damaging consequences. 

Another reason to remove Suri virus is that this ransomware-type cyber threat might have the ability to perform hazardous actions in the background which might open the path for other malware forms such as Trojans. Be aware that if your computer gets infected with other viruses, it can become harder to get rid of all of them. You can fix the damage done by the ransomware with the help of Reimage.

Ransomware avoiding techniques

According to malware experts' team from LesVirus.fr,[3] ransomware is a very dangerous malware form that affects numerous users worldwide. Most commonly, such viruses are distributed through phishing messages which come with hazardous payload in a form of an attachment or hyperlink. If you ever receive a spam email and you are not currently waiting for anything important to receive, make sure you get rid of all suspicious-looking messages.

Moreover, you can get infected with ransomware if you are very likely to visit rogue websites. Our own careless actions cause such harmful infiltration. Try to stay away from questionable pages that are promoted by third-parties as you can never know were hazardous content can be hidden. Additionally, installing trustworthy antivirus protection is also strongly recommendable.

Terminate Suri file locking virus

If you have spotted some ransomware-related symptoms and are wondering, how to remove Suri virus from your computer system, we have a solution for you. What you need to do is download and install reliable anti-malware software that will help you to deal with the dangerous infection. Such security tools will take care of the cyber threat and all virus-related components that might be secretly hiding.

After you complete the Suri ransomware removal, you should perform system backups to make sure that the ransomware was deactivated successfully. Moreover, now you can start thinking about techniques which might help you restore corrupted files. Check out our suggested methods which you can find below the text.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Suri virus, follow these steps:

Remove Suri using Safe Mode with Networking

Reboot your machine to Safe Mode with Networking by following these below-given steps:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Suri

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Suri removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Suri using System Restore

Enable the System Restore feature with these instructions and deactivate the ransomware:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Suri. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Suri removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Suri from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Data recovery can be hard to achieve but definitely worth a try and a better option than paying the crooks. You can see some file restoring methods below. Choose the most suitable-looking one for you and complete each step with big care.

If your files are encrypted by Suri, you can use several methods to restore them:

You can try Data Recovery Pro to get important data back:

Use this third-party software if wanted to restore important documents that were corrupted by the ransomware infection.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Suri ransomware;
  • Restore them.

Windows Previous Versions Feature might be helpful in data recovery:

If you decide to use this method, make sure you activated the System Restore feature before the virus infiltrated your computer system.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer might help with the file restoring process:

Note that, if wanting for this method to work, Shadow Volume Copies of corrupted documents should not be erased, otherwise, Shadow Explorer might seem useless. If so, try another method.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No official Suri ransomware decryptor has been released recently.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Suri and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References