Terra Wallet – Unlock Your Wallet e-mail scam: how to spot it and what to do

From our report of Dec 2021 · not reviewed since

How does the scam spread and how to avoid it

There are several ways how users might be affected by an online scam.

Spoofing websites are usually targeted, although some users might encounter them accidentally. Let's start from the most probable scenario though.

As we already explained, threat actors create a legitimately-looking website that is actually fake. The only thing that's left is to make people visit it and provide personal information that can later be sold on the dark web or used for other malicious purposes, such as targeted phishing attacks.

This is the email that could lead you to the "Terra Wallet – Unlock Your Wallet" scam:

The email looks legitimate because cybercriminals use almost identical email address spelling and most people would not spot anything wrong with it if not looking carefully. In some cases, the sender might be something entirely different, and it's the first sign of deception.

When in doubt, we strongly recommend you use your browser to access the account in question directly. Do not use links within emails (unless you are absolutely sure that they are secure and legitimate) to then enter personal details - keep in mind that the looks of the page are really easy to replicate.

It is unlikely that you would encounter a spoofing website after being redirected from somewhere, although it's not impossible. Avoid using high-risk websites (torrents, cracks, illegal video streaming, etc.) and employ tools such as ad-blockers to prevent redirects and malicious scripts from being executed.

From our report of Dec 2021 · not reviewed since

• After you remove malware/adware from your system, you should also clean your browsers to avoid further privacy issues.

From our report of Dec 2021 · not reviewed since

"Terra Wallet – Unlock Your Wallet" is a scam that tries to impersonal a legitimate blockchain site

Online scams have been prevalent for almost as long as the internet became widely accessible to the population.

Since then, there have been plenty of deceptive and fake websites created for one purpose - to make people do what they otherwise wouldn't with the help of clever social engineering tricks.

"Terra Wallet – Unlock Your Wallet" is a spoofing website that is created by malicious individuals to steal users' personal details and is just one of a million fake domains that could be encountered around the web. Blockchain websites have been increasingly popular, and many users create accounts in order to trade, purchase and sell digital assets such as NFTs.

Terra Wallet is just another such site and is legitimate to use. Crooks, however, often impersonate popular websites in order to steal users' login credentials for personal gain. Thus, if you have encountered the "Terra Wallet – Unlock Your Wallet" scam, you should ignore it completely and never enter your sensitive information, such as login details.

Frequent redirects to malicious websites might be a sign of adware infection, though we do recommend checking the system thoroughly. We also explain what to do to recover after being affected by an online scam such as this one and provide solutions to negate or minimize the risks.

From our report of Dec 2021 · not reviewed since

Remediation tips

The recovery from the scam highly depends on the steps you took prior, as they determine what type of damage could be done to your privacy and security.

If you have entered your password or any other details, there is a chance of a personal data leak.

The first thing you should do is access the original Terra Wallet account and change your password immediately. If crooks already changed your password, you should contact website support and let them know of what happened, they should be able to help you with account recovery.

If you are reusing the same password anywhere else (which you should never do by the way), you should change the passwords on those accounts as well.

If you have not entered any details into the spoofing site, you are likely to be safe. Clicking the button that directs you to the spoofing site is usually not harmful, although there is a slim chance of malware infections under certain circumstances.

Another check you should perform is adware. While security software should be able to deal with the most aggressive PUPs and all types of malware, redirects might be caused by browser extensions or apps that do not trigger detection. Thus, use the following instructions:

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

Browser extensions can also be the cause of redirects and ads. You should check the extension section and remove all the suspicious apps.

Also, take your time to clean your browsers, as some components might result in privacy risks. For example, cookies might be stolen by criminals and personal accounts accessed. To avoid this, either rest your browser or remove caches, cookies, and other web data from them. To speed up this process, you can use .

MS Edge (Chromium)

• Enter Control Panel into Windows search box and hit Enter or click on the search result.
• Under Programs, select Uninstall a program.
• From the list, find the entry of the suspicious program.
• Right-click on the application and select Uninstall.
• If User Account Control shows up, click Yes.
• Wait till uninstallation process is complete and click OK.
• From the menu bar, select Go > Applications.
• In the Applications folder, look for all related entries.
• Click on the app and drag it to Trash (or right-click and pick Move to Trash)
• Select Go > Go to Folder.
• Enter /Library/Application Support and click Go or press Enter.
• In the Application Support folder, look for any dubious entries and then delete them.
• Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files.
• Click on Menu and pick Settings.
• Under Privacy and security, select Clear browsing data.
• Select Browsing history, Cookies and other site data, as well as Cached images and files.
• Click Clear data.
• Click Menu and pick Options.
• Go to Privacy & Security section.
• Click on Clear Data...
• Select Cookies and Site Data, as well as Cached Web Content, and press Clear.
• Click on Menu and go to Settings.
• Select Privacy and services.
• Under Clear browsing data, pick Choose what to clear.
• Under Time range, pick All time.
• Select Clear now.
• Click Safari > Clear History...
• From the drop-down menu under Clear, pick all history.
• Confirm with Clear History.

From our report of Dec 2021 · not reviewed since

Scammers aim to steal your Terra Wallet account

Website spoofing (an act where a legitimate login page of a service or a website is being impersonated for the sake of tricking users into providing their passwords or other data) has been around for many years. Cybercriminals typically employ well-known names in various industries, such as Netflix, Google, or Microsoft.

With the help of visual clues such as logos, text formatting, or similar attributes, it makes victims believe that the messages are legitimate and trustworthy, without paying attention to the red flags that would otherwise be clearly seen.

Usually, potential victims receive a fake email to their inbox which claims that there is something wrong with their Terra Wallet account. In this case, crooks claim that the account has not been verified and that if no action is taken, access to it would be suspended.

If the button, which is a link, is clicked, users are redirected to what seems like a login page to the Terra Wallet. They are asked to select the keystone file and enter the wallet password; at the bottom is the "Unlock Wallet" button as well, which is meant to finish the alleged verification process.

The scheme mimics various verification techniques practiced by legitimate service providers, hence many users could be tricked by this if not being careful. Once the information is entered and the button is pressed, the password is sent directly to cybercriminals, which would allow them to access victims' personal accounts.

It goes without saying that this could lead to various negative consequences for users, which include monetary losses and even identity theft. If you have not entered any personal details on the Terra Wallet – Unlock Your Wallet scam page, you should be relatively secure, although we do recommend checking the below section for tips on how to check the device for adware and clean cookies for better security.