Remove Trojan-spy.html.fraud.gen (Free Instructions) - Virus Removal Guide

removal by Gabriel E. Hall - - | Type: Trojans

Trojan-spy.html.fraud.gen Removal Guide

What is Trojan-spy.html.fraud.gen?

Trojan-spy.html.fraud.gen – a trojan which might install other malware

Trojan-spy.html.fraud.gen virusTrojan-spy.html.fraud.gen - a trojan which can recover itself if deleted incorrectly.

Trojan-spy.html.fraud.gen is a Trojan horse[1] which can easily infect the machine through spam messages. Such dangerous software can be used for various purposes such as collecting sensitive information, credential details, performing hazardous actions in the background to install other malware, etc. Nowadays, trojans are a very popular malware form that is infecting more and more users. We advise reading this article to figure out the prevention techniques you have to take in order to avoid such harmful infections, and how to remove the virus if you are already infected. You have to take actions fast after you spot Trojan-spy.html.fraud.gen virus to avoid possible consequences such as identity theft or another virus installation.

Name Trojan-spy.html.fraud.gen
Type Trojan horse
Dangers Installation of other malware, data theft
Distribution Spam emails
Prevention Avoid opening attachments clipped to dubious emails
Deletion Install ReimageIntego to detect the infection

Various researchers are discovering trojans such as Trojan-spy.html.fraud.gen infecting numerous computers. These types of infections come secretly without the user even noticing. In some cases, they might even disable the computer security software and avoid detection. If you think this might have happened to you, we recommend rebooting your computer to Safe Mode with Networking to deactivate the virus.

After you perform such action, you can start thinking about the Trojan-spy.html.fraud.gen removal. If you do not carry out the elimination, you have a big chance of suffering consequences such as:

  • installation of other malware, e.g. ransomware;
  • theft of sensitive information and credential details;
  • high CPU[2] usage for cryptocurrency mining.

You need to remove Trojan-spy.html.fraud.gen ASAP. Do not wait for the infection to spread and continue with its hazardous activities. Be aware that manual removal is not possible for this case. You need to complete the process using a professional anti-malware program. Such software will ensure you that the trojan virus will be eliminated permanently and that it will not renew itself. For trojan detection, we suggest downloading and installing ReimageIntego on your computer.

Trojan-spy.html.fraud.gen trojanTrojan-spy.html.fraud.gen - a dangerous computer virus which might infiltrate the system via a spam email.

Phishing emails are very likely to spread trojan infections

According to malware researchers from NoVirus.uk news site[3], trojans just like other malware are commonly spread through phishing email messages, also known as spam emails. Cybercrooks drop the payload in a form of an attachment that comes clipped to the dubious-looking email. You can find such letters usually in the spam section but in some cases, they might straightly fall into inbox.

Moreover, if you ever receive a suspicious-looking email that has mistakes in its written content and is sent from a random person or organization, make sure you eliminate it. DO NOT open the attachments that are clipped to the message and DO NOT enter links if there are some given inside the message. If you do not avoid such content, you might launch the trojan infection straightly into your computer system.

Terminate Trojan-spy.html.fraud.gen virus from your computer system

If you are considering to perform the Trojan-spy.html.fraud.gen removal, have no doubts that it is necessary. However, note that manual elimination is not possible for this case as the infection can hide various hazardous components in the system that need to be deleted with big care to ensure that the infection is taken care of properly.

We recommend using ReimageIntego, SpyHunter 5Combo Cleaner, or Malwarebytes for detecting the trojan. Furthermore, if you want to remove Trojan-spy.html.fraud.gen virus safely and effectively, you need to choose a reliable anti-malware program. If the trojan infection is blocking your security software on the computer, enable the Safe Mode with Networking function on your system to deactivate the virus-related activity.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Trojan-spy.html.fraud.gen. Follow these steps

Manual removal using Safe Mode

Reboot your computer to Safe Mode with Networking to disable the Trojan if it is blocking your computer security software:

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Trojan-spy.html.fraud.gen using System Restore

Activate the System Restore feature by following these guidelines:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Trojan-spy.html.fraud.gen. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Trojan-spy.html.fraud.gen removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Trojan-spy.html.fraud.gen and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting trojans

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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