Severity scale:  
  (14/100)

Remove UpdateAdmin adware (Removal Instructions) - Jan 2020 update

removal by Jake Doevan - - | Type: Adware

UpdateAdmin is a potentially unwanted program that is recognized by multiple AV providers

UpdateAdminUpdateAdmin is a potentially unwanted program that changes web browser settings without permission

UpdateAdmin, also known as DownloadAdmin by Tightrope Interactive, is an application that is allegedly designed to help users easily download and install new programs, as well as update the existing ones. While the functionality of this download manager might seem useful for some, it is also worth mentioning that it is an adware app that will spam your Google Chrome, Safari, Mozilla Firefox, or Internet Explorer with intrusive ads. Additionally, if you decide to use UpdateAdmin for downloading apps, you should be aware that you might end up installing malware even without realizing it.

In most cases, users do not download UpdateAdmin intentionally, as it is often bundled with other software that hosted on third-party sites. Due to careless installation practices of users and clever placements of optional components within the installers of app developers, the potentially unwanted program often managed to sneak in unnoticed. As a result, users may find their web browser settings altered, and pop-ups, deals, offers, flashing windows will start interfering with their web browser sessions as long as UpdateAdmin remains on the system.

Name UpdateAdmin 
Also known as DownloadAdmin, Bush Street Installer
Developer Tightrope Interactive 
Type  Adware, potentially unwanted program 
Related files  UpdateAdmin.exe, UpdateAdmin-bg.exe, UpdateAdmin-bho64.dll, UpdateAdmin-nova.exe
Infiltration  PUPs are typically installed together with freeware/shareware apps acquired from third-party websites 
Risks  Users might be redirected to scam and phishing sites where they will be asked to install other potentially unwanted programs to allegedly remove viruses from the computer or to provide their personal information
Symptoms
  • Pop-ups, deals, offers, in-text links, and other ads show up on all websites that you visit
  • UpdateAdmin browser add-on is installed on web browsers
  • Browsers operate slower than usual
  • Redirects lead to sites that claim bogus statements that ask you to call a provided number, download a particular application or provide personal information
Termination Scan your machine with anti-malware software or check out our manual removal guide below
Recovery If your computer shows unwanted signs after the infection is terminated, such as slowness, errors, BSODs, and similar, you can repair system files with Reimage Reimage Cleaner Intego

The main functionality of UpdateAdmin is that it would let users keep all the applications updated, which may seem like a nice feature. However, most of the apps update automatically as long as settings are configured correctly. Nevertheless, it is indeed important to keep all apps on the system patched, as software vulnerabilities are serious security hazard – it allows malicious actors to insert malware automatically. UpdateAdmin is not a good option when trying to protect yourself from these attacks, however.

Despite its functionality, UpdateAdmin will display intrusive pop-ups and another type of commercial content during web browsing sessions, which may seem annoying, as they cover the original content of the website and slow down its loading speed. In most cases, UpdateAdmin ads will not be marked, although users might sometimes see the following tags:

  • Ads by UpdateAdmin
  • UpdateAdmin ads
  • Brought to you by UpdateAdmin
  • Powered by UpdateAdmin, etc.

UpdateAdmin ads, in some cases, might lead users to not so secure sites, including phishing, scam, and even ones that hold malicious background scripts. As a result, users might be prompted to install potentially unwanted programs to allegedly get rid of viruses or provide personal information, as well as enter their credentials into a spoofed site. Due to this, the “UpdateAdmin virus” term is quite acceptable, although not entirely correct technically.

Another reason to remove UpdateAdmin is its information tracking practices – the application functions as adware, so its main monetization method is by showing users ads whenever they browse the web. However, to do that more effectively, PUP developers often collect a variety of information about users – especially when it comes to their web browsing habits.

UpdateAdmin adwareUpdateAdmin is an adware app that displays unwanted advertisements on all the installed browsers

Harvesting of data is often performed with the help of cookies or other tracking technologies,[1] which can collect information about users' visited websites, links clicked, ads interacted with, sites visited, as well as the ISP, IP address, and other technical information. Some adware is also capable of collecting personal information, so it is advisable to read the Privacy Policy of all apps that are installed on the system.

UpdateAdmin removal can be accomplished relatively easily with the help of anti-malware software that can recognize the PUP. Nevertheless, it should not be difficult to get rid of the app manually as per the instructions below. Nevertheless, for best results, experts[2] recommend resetting all the installed browsers and performing a scan with Reimage Reimage Cleaner Intego to ensure the machine would not crash or return errors later. 

PUPs land on users' machines unnoticed due to software bundling practices

Many potentially unwanted programs employ an official website where the main installer resides. Nevertheless, they are frequently promoted via other freeware as an “optional install.” Such distribution method is legitimate; however, it's very deceptive and can lead to the unconscious installation of various PUPs.

In order to prevent the unsolicited installation of adware, including Youtube AcceleratorBetterMarkit, and others, you should verify the reliability of every freeware by carefully reading installation instructions, as many tricks are used to hide optional components during the process.

Besides, be very careful when downloading programs from popular download sources, such as download.com, soft32.com, softonic.com, cnet.com, etc., because they tend to promote software packages. If possible, always choose to download software from official sources such as Microsoft Store, App Store, and others – these stores have a collection of millions of apps with various functionality, so there is plenty to choose from.

It is also worth noting that websites that host illegal software installers and software cracks are dangerous – the bundling can go much further and result in the installation of not only PUPs but also malware. Therefore, avoid torrent, warez, crack, and similar sites.

UpdateAdmin PUPUpdateAdmin is distributed with the help of software bundling - a deceptive distribution technique

Get rid of UpdateAdmin

Adware might be not only annoying but also dangerous. Therefore, it is best to remove UpdateAdmin and similar ad-supported software and instead choose reputable alternatives. Note that much of the functionality of this application can be replaced manually – simply set up all the apps to be updated automatically of use the “Check for updates” feature.

You can achieve an easy UpdateAdmin removal with the help of anti-malware software with the “detect potentially unwanted programs” feature on. Keep in mind that having a powerful security program is mandatory for keeping your machine safe from trojans, viruses, worms, rootkits,[3] ransomware, and other malware.

Alternatively, you can get rid of UpdateAdmin with the help of our instructions below – follow each step carefully. Beware that the application changes your web browser settings, and unless you reset them, the unwanted advertisements will continue to show up, even after the termination of the app.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove UpdateAdmin adware, follow these steps:

Get rid of UpdateAdmin from Windows systems

To terminate UpdateAdmin from Windows, follow these steps:

To remove UpdateAdmin from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to UpdateAdmin (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove UpdateAdmin from Mac OS X system

macOS users should perform the following steps to get rid of adware and other unwanted apps:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove UpdateAdmin from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for UpdateAdmin-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove UpdateAdmin, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to UpdateAdmin and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the UpdateAdmin-related entries.Uninstall from Mac 2

Eliminate UpdateAdmin from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for UpdateAdmin and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete UpdateAdmin removal.Reset Internet Explorer

Uninstall UpdateAdmin adware from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the UpdateAdmin-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete UpdateAdmin from Mozilla Firefox (FF)

Reset Mozilla Firefox in order to prevent the unwanted activity on your browser:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to UpdateAdmin and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case UpdateAdmin did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete UpdateAdmin removal.Reset Firefox 2

Erase UpdateAdmin from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to UpdateAdmin by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the UpdateAdmin-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete UpdateAdmin removal.Reset Chrome 2

Get rid of UpdateAdmin from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to UpdateAdmin and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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