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Remove Windows Warning Alert (Tech Support Scam) - updated Sep 2019

removal by Julie Splinters - - | Type: Adware

Windows Warning Alert is the browser pop-up window displaying fake warning alerts with tech support number which cannot be trusted 

Windows Warning Alert virus

Windows Warning Alert is a fake message which is displayed to users with an intent to scam[1] them and extort money. This alert shows a pop-up error message which warns victims that their machine has been infected by spyware and riskware[2] and their personal information is in great danger. However, this warning is bogus and is caused by an adware program installed on users’ PC. 

The fake Windows Warning Alert pop-up states that multiple malware infections have been detected and users personal information (financial data, Facebook logins, email account logins, etc.) are at high risk of being stolen. To resolve these issues, a user should contact the supposed “technicians” by a provided telephone number or scan the system to see for themselves. Please note that the phone number might vary for every individual or the fake scan showing up on the screen delivers predetermined results of errors and malware.

People complain about such alerts and questions whether this is a real message from the Microsoft or a virus.[3] Remember these messages are not from the support team, software developers and application distributors. Calling the suggested phone number may end in lost money or a damaged machine.

Name Windows Warning Alert
Type Adware
Category Scam
Main danger Redirects to possibly dangerous pages, aims to trick people into revealing their personal information
Tactics Social engineering[4]
Distribution Software bundling, deceptive websites, advertisements, fake software
Elimination Use the anti-malware program and remove Windows Warning Alert. Get Reimage clean the machine fully

Social engineering is a fantastic skill that dramatically helps in the marketing industry. However, cybercriminals learned to adopt this technique and use it for illegal purposes – such as scamming innocent victims while abusing their trust and scaring them into installing software or revealing personal data. Thus, users need to learn how to protect themselves from such dangerous scams. We can help you with Windows Warning Alert removal – simply continue reading this article.

As soon as the victim contacts the alleged tech support via the contact information or the toll-free number, the crooks start explaining the “situation.” We must note that they usually do it with no rush and try to use complicated technical terms to confuse people even more and scare users into believing that their machine is in trouble.

However, do not trust these crooks as they are merely lying and Windows Warning Alert is bogus. The only threat your computer is most likely infected with is adware, and it can be dealt with relatively easy, as long as elimination is not delayed. You can use security software like Reimage to exterminate the virus with ease.

Windows Warning Alert
Windows Warning Alert is a scam that you should stay away from because scammers often employ social engineering tactics to trick users into revealing personal information.

Sometimes Windows Warning Alert creators might ask you to provide remote access to the computer. If granted, schemers might install malware/spyware on your PC and steal credentials or other personal information. They can also record data stored on the machine.

This data might later be sold to cybercriminals on the dark web forums and used for monetary gain. Additionally, they might offer useless software and make you pay for it. Thus, do not agree to anything they offer or rather, never contact them in the first place.

Scammers can even claim that you need to pay for the provided service. This is a method used to get money directly from users or collect credentials and logins using keystroke loggers and other data-stealing techniques.

There are multiple scams out there which claim that users’ PC is damaged, infected by malware or it requires an alleged software update. These fake messages are caused by adware and should be ignored. We urge you to remove Windows Warning Alert virus for good and not put your personal information and money at risk.

Windows Warning Alert scam
Windows Warning Alert is the message stating about possible risks and damage to your machine. Unfortunately, this is fake and caused by the PUP.

Windows Warning Alert is a scam that can lead to various issues with your machine or even put a risk on personal information or privacy issues. If you reveal your email, full name or any other personally-identifiable details, your identity might be at risk.

Other secondary scams like sextortion, email scam techniques use such data to spread around and scare people into paying the ransom or revealing more valuable data. Keep away from contacting these criminals and remove Windows Warning Alert pop-up window and all the PUPs that cause such alerts as soon as possible with anti-malware tools

Particular Windows Warning Error 0x80092ee9 scam

Social engineering attacks that put full-screen error messages look scary enough to make people eager to call the provided number or use suggested tool. This method works especially great when the fake alert states about particular malware, error or a system risk because this specific fact seems to be more legitimate.

Error #0x80092ee9 alert is one of them. This scam shows the message stating that your device might be exposed to spyware, riskware or malicious pornographic content. To find out what is the particular issue, the message offers to call the Windows support team and report the details of this possible security incidents.

Unfortunately, the toll-free number can cost you more than you think and further activities like remote access or rogue tool installation lead to more damage to your machine. The alert is fake, but all the risk can come from accessing the scammers via the provided phone number or pop-up redirects. Stay away from this warning alert and remove Error 0x80092ee9, PUP or another application that causes these messages using automatic anti-malware tools like Reimage or SpyHunter 5Combo Cleaner.

Error #0x80092ee9
Error # 0x80092ee9 is a scam particularly targeting Windows users with fake alerts warning about system issues.

Adware can be potentially dangerous

Security experts[5] concluded that adware is relatively harmless software which typically exposes users to various advertisements which are sponsored by partners. To say the least, adware is incredibly frustrating to deal with, as it often installs additional components without users’ permission, covers the legitimate content of official websites with ads, banners, offers, deals and redirects users to gambling, porn, online gaming or other suspicious domains.

Additionally, adware slows down users machines as it runs multiple background processes to deliver advertisements. Thus, every browsing session becomes a nightmare to users affected by it. Therefore, we highly advise avoiding adware and researching information on products or services yourself.

Windows Warning Alert technical support scam
Windows Warning Alert scam is a product of cybercriminals who focus on scamming techniques to trick people into revealing information or installing rogue software.

Adware is distributed within software bundles

If you noticed adware present on your computer, you should check which freeware you recently installed. Bundling is a common scheme used by free software developers. They do not adequately disclose the full list of installation; hence users end up with unwanted programs on their machines.

To avoid PUPs and adware, we advise always picking “Advanced/Custom” installation modes. A lot of users often pick “Recommended/Quick” settings as they are trying to save time. However, this method should be deflected.

Once in “Advanced” settings, untick any pre-checked tick boxes. Also, do not forget to read through EULA and Privacy Policy of the application.

Remove Windows Warning Alert scam for good

If you already contacted cybercriminals and got scammed, make sure you follow these steps:

  • Remove Windows Warning Alert scam from your computer entirely;
  • Reset your browser settings and all passwords;
  • Contact your bank and ask for a refund if any money was paid;
  • In some cases, you might want to contact your local fraud department so they can investigate.

Windows Warning Alert removal can be performed either manually or automatically. We suggest using robust security software and deleting all the unwanted PUPs, spyware, malware, etc. with just a few button clicks. You can pick one of the programs mentioned below.

Manual virus removal can also be performed; however, it is not that convenient and takes much longer to execute. If you are a computer-savvy individual, you can follow our step-by-step guide below this article. Every effort has been made by our security experts to make the tutorial as clear as possible. Therefore, we urge you to follow each step without mistakes as the incorrect procedure will merely fail to eliminate the infection.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Windows Warning Alert, follow these steps:

Erase Windows Warning Alert from Windows systems

You should follow these instructions if you want to eliminate Windows Warning Alert from your Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Windows Warning Alert and related programs
    Here, look for Windows Warning Alert or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Windows Warning Alert from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Windows Warning Alert or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall Windows Warning Alert from Internet Explorer (IE)

Internet Explorer's settings should be reset after virus elimination.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Windows Warning Alert and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Windows Warning Alert removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate Windows Warning Alert from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Windows Warning Alert should be removed from your Microsoft Edge browser.

Get rid of Windows Warning Alert from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Windows Warning Alert and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Windows Warning Alert removal. Click on 'Reset Firefox' button for a couple of times

Remove Windows Warning Alert from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Windows Warning Alert and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Windows Warning Alert removal. Click on 'Reset' button to complete your removal

Erase Windows Warning Alert from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Windows Warning Alert or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Windows Warning Alert removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References

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