Wzoq ransomware (virus) - Recovery Instructions Included

Wzoq virus Removal Guide

What is Wzoq ransomware?

Wzoq ransomware is a dangerous file-locking virus that can result in permanent damage

Wzoq ransomware

The dangerous computer virus Wzoq threatens its victims by encrypting their personal information and pressuring them into paying a ransom. By taking advantage of questionable software cracks and illegitimate apps, it frequently gains access to Windows systems. Once it has gained access, it immediately uses the intricate RSA method to encrypt all of the user's personal files and marks them with the .wzoq extension.

This process doesn't result in permanent data damage. Instead, it acts as a password by preventing users from viewing their content unless they have a special decryption key. The ransomware makes use of an online ID mechanism to make sure that each victim receives a decryption key that is specifically crafted for them. Without the appropriate decryption tools, retrieving encrypted files becomes a difficult task.

Unfortunately, the decryption keys are securely held only by the crooks behind the Wzoq ransomware attack. The wrongdoers express their demands using a note called _readme.txt after successfully encrypting the data. They state that in order to get the decryption software needed for restoring access to their files, victims must pay either $980 or $490 in Bitcoin. They provide the following emails to help with negotiations:

  • support@freshmail.top
  • datarestorehelp@airmail.cc

Although these cyber offenders might be the exclusive entities capable of furnishing the necessary decryption solution, this doesn't imply that there are no alternative means for data recovery that don't involve relinquishing money. Fortunately, security experts have developed alternate decryption tools to combat this specific strain of Djvu ransomware. While not guaranteed to work for everyone, these alternatives are certainly worth attempting. Furthermore, there are other recovery options available, particularly if no previous backups were created. Refer to the details below for additional information.

TYPE Ransomware, file-locking malware
RANSOM NOTE _readme.txt
CONTACT support@freshmail.top, datarestorehelp@airmail.cc
FILE RECOVERY Without backups, there's no foolproof recovery method for encrypted files. Options include: paying the ransom (not advised due to potential monetary loss), using Emisoft's decryptor tool (limited success) or third-party recovery software
MALWARE REMOVAL After disconnecting the computer from the network and the internet, do a complete system scan using a security program
SYSTEM FIX Upon installation, the malware can inflict significant damage to critical system files, leading to system instability issues like crashes and errors. The automatic repair of any such damage is feasible with the use of FortectIntego PC repair

The ransom note

Wzoq ransomware drops a _readme.txt ransom note that reads as follows:


Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:

Reserve e-mail address to contact us:

Your personal ID:

A message that is sent to victims of a data encryption attack is known as a ransom note. It begins with the word “ATTENTION!” in bold, which is meant to catch the victim's eye. The message attempts to direct the victim's actions to conform with the demands of the assailants by combining urgency and certainty. For the following reasons, paying the ransom should be strongly discouraged:

  • No guarantee: Payment does not guarantee that the attackers will provide the decryption key or tool. Victims might not regain access to their files even after paying.
  • Supporting criminals: Paying the ransom funds criminal activities, encouraging further attacks and victimizing others.
  • Alternative solutions: Security experts often develop decryption tools that can be used to recover files without paying the ransom.
  • Future attacks: Victims who pay might be targeted again in the future since attackers know they are willing to comply.
  • Backup recovery: Regularly backing up data to secure locations provides a more reliable solution against ransomware attacks.

Wzoq ransom note

Malware removal and data recovery

The operation of malware and the encryption process used by ransomware are frequently misunderstood. It's a common misconception that doing a thorough system scan with security tools or attempting to restore files to their former condition by reintroducing the original extension will successfully restore encrypted information.

The truth, however, is much more complicated. Ransomware uses a cunning strategy by enclosing data pieces in each file with an extremely complex alphanumeric pattern that is practically impossible to decrypt. This is the same thing that elevates a ransomware attack to a significant issue and raises the possibility of irreparable data loss.

But giving up hope is counterproductive because there is still some hope. There is still a slim chance that the data can be recovered, however it could not happen right away but perhaps in the future. No matter what the situation, eradicating the Wzoq ransomware completely should be your first step toward recovery. For this, it is recommended to use reputed security software like SpyHunter 5Combo Cleaner or Malwarebytes. Alternate methods include switching to the Safe Mode environment and eliminating there if the malware continues to obstruct this process. The instructions for doing this are provided at the end of this article.

Following the successful elimination of the malware, your focus can then shift to data recovery. We suggest commencing with the use of Emsisoft's decryption tool. This tool has demonstrated its efficacy in specific cases involving the decryption of files encrypted by Djvu variants. Nevertheless, it's important to acknowledge that some time might elapse before this recovery method becomes accessible to you.

  • Download the app from the official Emsisoft website.Wzoq ransomware
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
    Wzoq ransomware
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.
    Wzoq ransomware
  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
    Wzoq ransomware
  • Press Decrypt.
    Wzoq ransomware

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

You could always resort to specialized data recovery software if this method is unsuccessful.

  • Download Data Recovery Pro.
  • Double-click the installer to launch it.
    Wzoq ransomware
  • Follow on-screen instructions to install the software.
  • As soon as you press Finish, you can use the app.
  • Select Everything or pick individual folders which you want the files to be recovered from.Select what to recover
  • Press Next.
  • At the bottom, enable Deep scan and pick which Disks you want to be scanned.Select Deep scan
  • Press Scan and wait till it is complete.Scan
  • You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  • Press Recover to retrieve your files.
do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

How to prevent from getting ransomware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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