Severity scale:  
  (97/100)

XCrypt ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
12

Information about Xcrypt ransomware virus

Xcrypt virus brings disasters, and computer users should do their best to avoid this virtual virus that strongly damages computer systems once it gets there. At first, it seems that XCrypt virus is a version of RemindMe ransomware, but in reality, it is an entirely different ransomware [1]. Following a successful infiltration, the virus checks all system folders and finds target files, and encrypts [2] them. It also appends .xcrypt file extensions to encrypted records to make the victim notice them sooner. Sadly, encrypted data cannot be opened in any way and becomes entirely useless. Xcrypt malware is known to be a complex software, and at the moment there are no tools capable of decrypting files encrypted by it. When the virus corrupts all important files, it opens a !!!ATTENTION!!!.txt file that contains short guide on how to recover encrypted .xcrypt files:

All the important files on your PC were encrypted.
To decrypt them, you should send 0.26 BTC (~100euro) to Bitcoin address: [removed] and in the description field type in your email address.
Then you will receive all necessary instructions.

As you can see, the virus wants you to pay money (100 Euros) to get your files back; obviously, it is a form of blackmail and extortion, and you should not carry out these commands! Instead, we recommend you to remove XCrypt virus as soon as you can. No matter that frauds promise to provide you with information on how to decrypt data if you pay the ransom, do not believe them – we know cases when criminals asked victims to pay even more [3] after the initial ransom payment was transmitted. Better keep your money to yourself, and use it for a better purpose. We would also like to draw your attention to the fact that ransomware is a complicated program and it is not so easy to remove it, so we recommend you to use a good anti-malware software for Xcrypt removal. You can use Reimage software if you wish, or any other legitimate program described in the Software page on our site.

Distribution methods

Our analysis shows that Xcrypt ransomware mostly spreads via infectious emails, which supposedly deliver certain documents to computer users. No matter what kind of attachment an email letter contains, do not open it unless you are sure that it is safe to do it. Remember that frauds send out thousands of letters containing malicious files [4] entitled as “Scan/invoice/bill/fine/payment/prize/report” and so on, which seem trustworthy at first sight. However, you should think twice whether you were supposed to receive such email and if it really comes from the company that the sender swears to be working at. We suggest you carefully look at senders email and, when in doubt, double-check sender’s reliability by contacting the company via its official website. Do not blindly open such letters and especially files attached to them because they can contain a destructive payload. Be careful – it is better to be safe than sorry!

UPDATE: Xcrypt developers release a ransomware version that specifically targets Russian users

Virus researcher Jakub Kroustek has reached out to the internet community with some unpleasant news [5], especially for the users currently residing in the Russian-speaking countries. The expert has detected a new version of Xcrypt ransomware that “speaks” to its users in Russian. What is interesting is that the initial course of the system infiltration is no different to the one observed in the previous virus versions. Even the file original .xcrypt extensions remain in tact; nevertheless, this time, instead of addressing the users in English, the hackers list their demands in Russian. There is also a new feature related to the communication between the victims and the extortionists. Now, the hackers use ICQ (a free messaging and call network) network to communicate with the victims which helps retain the anonymity and discretion of the interactions. In other respects, Xcrypt it the same dangerous and destructive virus that it was before. Keep in mind that though the virus is targeted towards the Russian-speaking users, in reality, any device connected to the web is not immune to cyber infections. Thus, you should stay alert at all times.

How to remove Xcrypt virus?

If the PC has been compromised by this virus, do not waste any more time and remove Xcrypt virus right now. For that, employ anti-malware software like Reimage. It is a trustworthy program that provides a lot of beneficial features. It has also proven to be a powerful malware remover that can identify and eliminate even the latest malware examples. Please start your PC in a Safe Mode with Networking before trying to launch the anti-malware software.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall XCrypt ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual XCrypt virus Removal Guide:

Remove XCrypt using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove XCrypt

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete XCrypt removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove XCrypt using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of XCrypt. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that XCrypt removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove XCrypt from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by XCrypt, you can use several methods to restore them:

Restore individual files with a help of Windows Previous Versions feature

Files encrypted by XCRYPT are strongly secured and sadly, we do not have a decryption tool that could decrypt your files. However, you can try to restore encrypted data using Windows Previous Versions feature.

IMPORTANT. This method is not efficient if you have never enabled System Restore function.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer method

Some viruses “forget” to erase Volume Shadow Copies, which are essential for data recovery. If the virus that has affected your computer has been developed by a quite foolish programmer, there is a great chance that your files can be recovered. Follow these instructions to check if Volume Shadow Copies have been deleted or not.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from XCrypt and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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References

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  • Zedds

    Found the same ransom note on my computer earlier today!

  • thanks

    I have compared articles and discovered that mine is infected with Remindme virus..

  • Victim

    Files with .XCrypt extensions cannot be opened! WHY the virus had to attack me?

    • jozife

      it doesnt choose who to infect. it wants to infect as many computers as possible.