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Your personal files are encrypted virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - -   Also known as CTB Locker virus | Type: Ransomware
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What is ‘Your personal files are encrypted’?

‘Your personal files are encrypted’ (can also be found as ‘Your personal files are encrypted by CTB-Locker’) is a misleading warning message, which belongs to CTB Locker virus. This cyber threats is a dangerous ransomware program, which initiates various problems for computer users. Differently from previously released ransomwares, this virus is not designed for one specific world’s country. According to experts, it is spread all around the world, so you should be very careful when browsing on the Internet. As soon as this CTB Locker virus gets inside the system, it scans the system for predetermined files and encrypts them. In addition, it starts showing a huge warning message that claims ‘Your personal files are encrypted by CTB Locker’. It claims that encrypted files can be recovered only by paying a required ransom, which can be either $500 or $1000. Beware that CTB Locker virus can easily hide deep inside the system as long as it needs and then may show up on the desktop with its warning message out of nowhere. Be sure that all this is done for making users pay a ransom for decrypting their files. Before you agree to say goodbye to your money, you must realize that this won’t help you to get rid of ‘Your personal files are encrypted’ virus. For that, you should use a reputable anti-spyware and remove malicious files from the system. You can remove ctb-locker ransomware with a help of Reimage or other reputable anti-spyware tool. However, for decrypting your files you will need to restore them from their extra copies or rely on such programs as R-Studio or Photorec.

CTB Locker

How can ‘Your personal files are encrypted’ infect the system?

‘Your personal files are encrypted by CTB Locker’ is typically distributed by trojan horse, which has a task to infiltrate computers without any sign. For that, scammers are actively using spam and misleading ads that may show up to you during your browsing. Please, do NOT fall for alerts offering you do update your Java or Flash Player because they can easily lead you to the infiltration of such ransomwares. In addition, you should double check each of emails to stay safe and never download such ransomwares to your computer. If this virus enters computer, it can easily encrypt each of these files: 3fr, accdb, ai, arw, bay, cdr, cer, cr2, crt, crw, dbf, dcr, der, dng, doc, docm, docx, dwg, dxf, dxg, eps, erf, indd, jpe, jpg, kdc, mdb, mdf, mef, mrw, nef, nrw, odb, odm, odp, ods, odt, orf, p12, p7b, p7c, pdd, pef, pem, pfx, ppt, pptm, pptx, psd, pst, ptx, r3d, raf, raw, rtf, rw2, rwl, srf, srw, wb2, wpd, wps, xlk, xls, xlsb, xlsm, xlsx, etc. After that, it starts showing such alert:

Your personal files are encrypted!
Your important files encryption produced on this computer: photos, videos, document, etc. Here is a complete list of encrypted files, and you can personally verify this.
(…)
To obtain the private key for this computer, which will automatically decrypt files, you need to pay 100 USD / 100EUR / similar amount in another currency.
(…)
Any attempt to remove or damage this software will lead to immediate destruction of the private key server.

Please, ignore ‘Your personal files are encrypted’ warning because it seeks to swindle your money. This is a huge scam that should never be followed.

How to remove ‘Your personal files are encrypted’ virus?

In order to remove CTB Locker virus that is showing you ‘Your personal files are encrypted by ctb locker’ warning, you should use a guide below. We also want to recommend thinking about the prevention of such infections. For that you can use previously mentioned programs. Besides, don’t forget to think about the backup (it should be done as frequently as possible). Finally, you can try USB external hard drives, CDs, DVDs, Google Drive, Dropbox, Flickr and other solutions. It is also recommended to make sure that all your open shares are available only for the necessary user groups or authenticated users.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Your personal files are encrypted virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Your personal files are encrypted virus snapshot
Your personal files are encrypted

Your personal files are encrypted virus manual removal:

Kill processes:
[random].exe

Delete files:
[random].exe

Manual Your personal files are encrypted virus Removal Guide:

Remove Your personal files are encrypted using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Your personal files are encrypted

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Your personal files are encrypted removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Your personal files are encrypted using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Your personal files are encrypted. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Your personal files are encrypted removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Your personal files are encrypted and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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