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Remove virus (Free Instructions) - Simple Removal Guide

removal by Lucia Danes - - | Type: Browser hijacker

Is there is something that I should know about search? virus can hit your browsers if you tend to install free computer programs carelessly. This highly untrustworthy piece of software is considered to be a browser hijacker[1], although it has some adware-type[2] characteristics, too. In general, you should regard it as a potentially unwanted program (PUP) that shouldn’t stay on your computer system. This virtual pest uses unfair techniques to swindle user’s permission to install it, and once it gets inside, adds tracking cookies to Firefox browser, and also changes its settings to make as the default search engine, new tab page and also homepage. Shortly said, this browser hijacker does everything in its power to convince you to use a search engine that the aforementioned URL presents. However, do not succumb to the temptation to try this new search tool, despite its innocent look. Although this questionable tool claims that it provides “ability of simultaneously search multiple search engines under one interface,” we are afraid that the only aim of it is not to provide quality service, but to generate revenue based on pay-per-click advertising scheme[3]. It is one of the reasons to remove right now. You can use Reimage Reimage Cleaner for that, or manual removal instructions given below the post.
Picture showing functionality of search virus

Questions about virus

The reason to be careful is that redirect virus might take advantage of its search results or even pop-up ads it delivers to surprisingly force you to visit third-party site that pays the developer of this browser hijacker to drive web traffic to it. As a result, you will find yourself on a possibly dangerous website without expressing an interest in visiting it! Besides, we have investigated ZapMeta’s Privacy Policy and discovered that it collects user’s search and browsing history, IP address, and related information. On top of that, the developer admits that third-party companies DO show advertisements via this search engine, and they might inject tracking cookies to user’s browser as well. Sadly, this browser hijacker assumes no liability for acts or omissions of these companies. Bear in mind that you can end up on unsafe-to-visit sites filled with content that can strongly compromise your PC, so follow your common sense and better stay clear of websites that seem at least suspicious to you. We also warn you to keep yourself away from sites that aggressively urge you to install or update certain software. Remember – if you need Java update, go to official Java website[4]. Don’t download it from some shady site. Otherwise, you might accidentally invite a piece of malware to your system. If you know that your system is already infected, removal should become your top priority task.

When did this browser hijacker sneak into my computer system? hijack happens when the PC user forgets to check Advanced/Custom settings when installing a new program on the system[5]. This step is extremely important! Many people underestimate these installation modes and decide to rely on safe-looking Standard/Default options, which, frankly speaking, are kind of deceptive. Sometimes, you can find some statements in fine print under them, saying what additional programs will be installed on the system alongside your chosen program. This is exactly the reason to go for Custom/Advanced option. These will allow you to decompose the software pack and install only the program that you actually need.

What’s the easiest way to remove

Although this browser hijacker doesn’t harm the computer system itself, leaving it in the system isn’t the best idea ever. In our opinion, removal is a task that you should complete right after detecting this hijacker on the system. In case you do not know how to uninstall browser hijackers, please follow instructions we provide in the section below this article. Alternatively, you can remove virus automatically with anti-spyware or anti-malware software.

You may remove virus damage with a help of Reimage Reimage Cleaner . SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Reimage Cleaner, submit a question to our support team and provide as much details as possible.
Reimage Reimage Cleaner has a free limited scanner. Reimage Reimage Cleaner offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage Cleaner, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

Do not underestimate the danger of virus’ existence and carry out these instructions with extreme caution. If you have any questions regarding this hijacker, feel free to contact us via Ask Us page.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Mozilla Firefox (FF)

This hijacker mainly attacks Firefox users, so if you use this browser actively, better read these instructions and start searching for ZapMeta components.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

About the author

Lucia Danes
Lucia Danes - Virus researcher

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  1. Gray says:
    December 20th, 2016 at 9:08 am

    Worst search engine ever!

  2. Joshua says:
    December 20th, 2016 at 9:08 am


  3. Djane says:
    December 20th, 2016 at 9:09 am

    Im really angry! This search engine always redirected me to wrong sites! So annoying!

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