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  (10/100) virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser hijacker

What lies behind virus?

Mots likely, the redirects caused by virus led you to this website. Before we tell how to terminate the PUP, it is useful to know that it belongs to a browser hijacker category. Therefore, we can guess how dangerous this hijacker can be, how it disperses and what is the most befitting way of getting rid of it. You might already know of its tendency to redirect to other websites other than the desired ones. In addition, the browser hijacker also shows quite an amount of annoying advertisements. It is also programmed to “attract” other sorts of unwanted content: toolbars, browser plug-ins. These are only the prevalent characteristics of this PUP. In order to escape further, more irritating effects, remove right away.

Now, let’s find out how the hijacker works. As you have already understood, Zingload is spread via bundling technique in order to avoid user’s denial and to infiltrate the targeted computer silently. Once it places its files on the system, it modifies registry settings by inserting its code www.zingload(com)/?type=ll&uid=[uid]. This enables the hijacker to fortify its position. In addition, the PUP employs small files or scripts which cause trouble for the users who decide to get rid of the hijacker. In other words, due to their underground operation, simply deleting the URL address of the domain does not help terminate the

Furthermore, browser extensions, added by the PUP collects particular technical information, for example, your browsing history, downloads, bookmarks, search queries, clicks, the type of the OS and so on. As provided in the privacy policy, this data might be associated with a user’s account. It also indicates that they use “anonymous identifiers.” Moreover, the owners of this hijacker mention that they might process your personal information outside the region of your residence. Though such behavior is for service improvement purposes, it mighty have negative effects on the users. It is not stated who is the final recipient of your non-personal and personal information. virus

However, data collection is not the worst thing yet. redirect might be cause destructive outcomes. In short, due to this peculiarity, you might find yourself in a domain enhanced with a malicious content. You can accidentally end up with an infectious computer threat. All in all, the hijacker was created with a purpose to advertise third-party companies, and cause redirects to the websites that belong to them. Each redirect gains revenue for the developers of this computer parasite. Likewise, we recommend you to start removal with a trustworthy anti-spyware software, for example, Reimage.

The transmission of the hijacker

This dubious program could have entered your computer at the same time when you installed a free program. Potentially unwanted programs (adware, browser hijackers, questionable browser add-ons, extensions or plug-ins) are mostly distributed via a shady technique, called “bundling.” This technique makes it possible to put several applications into one software pack, which looks like a single program. That is why you should remember this whenever you install any freeware or shareware from the Internet. You should perform a security check when you install free programs – some of them may distribute shady third-party software, which can be dangerous or even harmful for your computer. To avoid installing unknown software, we recommend choosing “Advanced” or “Custom” installation mode and then unchecking all the proposals to install additional software. removal options

There are two main ways to delete this PUP. First of all, malware removal utility scans the entire computer system and detects computer threats. Automatic removal method is easier to apply – you just need to start a full system scan and then select and delete the detected computer threats. However, if you are an experienced computer user, it should not be a problem for you to remove threat manually. We have provided the removal instructions below. Finally, remember that cautiousness is also a major contributor to the overall safety of your operating system.

You can remove automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove virus you agree to our privacy policy and agreement of use.
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Manual virus Removal Guide:

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Remove from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Get rid of from Mac OS X system also targets Mac OS users.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Delete from Internet Explorer (IE)

The PUP makes changes in the registry so that it would re-hijack your browser after rebooting.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Uninstall from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Eliminate from Google Chrome

It is of utmost importance to remove the hijacker and all its files. After the hijacker is deleted, clear your browsing information by clicking “Remove this user.”

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerFirefoxGoogle ChromeSafari

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • gerber

    Thanks for good guidelines, helped me a lot:)

  • billabong

    cannot uninstall this! but why? should I try to download spyHunter? will it help me out?

    • HeyO

      malwarebytes did not detect this threat while spyhunter did. i recommend it!

  • Yelle

    This browser hijacker also pollutes your screen with tons of trash ads. Definitely worth uninstalling.