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Remove virus (Chrome, Firefox, IE, Edge) - 2018 update

removal by Jake Doevan - - | Type: Browser Hijackers

Zingload is spread via bundling technique in order to avoid user’s denial and to infiltrate the targeted computer silently

Mots likely, the redirects caused by virus led you to this website. Before we tell how to terminate the PUP, it is useful to know that it belongs to a browser hijacker category. Therefore, we can guess how dangerous this hijacker can be, how it disperses and what is the most befitting way of getting rid of it. You might already know of its tendency to redirect to other websites other than the desired ones. In addition, the browser hijacker also shows quite an amount of annoying advertisements. It is also programmed to “attract” other sorts of unwanted content: toolbars, browser plug-ins. These are only the prevalent characteristics of this PUP. In order to escape further, more irritating effects, remove Zingload right away.

As you have already understood, Zingload is spread via bundling technique in order to avoid user’s denial and to infiltrate the targeted computer silently. Once it places its files on the system, it modifies registry settings by inserting its code www.zingload(com)/?type=ll&uid=[uid]. This enables the hijacker to fortify its position. In addition, the PUP employs small files or scripts which cause trouble for the users who decide to get rid of the hijacker. In other words, due to their underground operation, simply deleting the URL address of the domain does not help terminate the

Questions about virus

Furthermore, browser extensions, added by the PUP collects particular technical information, for example, your browsing history, downloads, bookmarks, search queries, clicks, the type of the OS and so on. As provided in the privacy policy, this data might be associated with a user's account. It also indicates that they use “anonymous identifiers.” Moreover, the owners of this hijacker mention that they might process your personal information outside the region of your residence. Though such behavior is for service improvement purposes, it mighty have negative effects on the users. It is not stated who is the final recipient of your non-personal and personal information.

zingload screenshot

However, data collection is not the worst thing yet. redirect might be cause destructive outcomes. In short, due to this peculiarity, you might find yourself in a domain enhanced with a malicious content. You can accidentally end up with an infectious computer threat. All in all, the hijacker was created with a purpose to advertise third-party companies, and cause redirects to the websites that belong to them. Each redirect gains revenue for the developers of this computer parasite. Likewise, we recommend you to start removal with a trustworthy anti-spyware software, for example, Reimage Reimage Cleaner Intego.

The transmission of the hijacker Zingload

This dubious program could have entered your computer at the same time when you installed a free program. Potentially unwanted programs (adware, browser hijackers, questionable browser add-ons, extensions or plug-ins) are mostly distributed via a shady technique, called “bundling.” This technique makes it possible to put several applications into one software pack, which looks like a single program. That is why you should remember this whenever you install any freeware or shareware from the Internet. You should perform a security check when you install free programs – some of them may distribute shady third-party software, which can be dangerous or even harmful for your computer. To avoid installing unknown software, we recommend choosing “Advanced” or “Custom” installation mode and then unchecking all the proposals to install additional software.

There are several removal options

There are two main ways to delete this PUP. First of all, malware removal utility scans the entire computer system and detects computer threats. Automatic removal method is easier to apply – you just need to start a full system scan and then select and delete the detected computer threats. However, if you are an experienced computer user, it should not be a problem for you to remove threat manually. We have provided the removal instructions below. Finally, remember that cautiousness is also a major contributor to the overall safety of your operating system.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system also targets Mac OS users.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Delete from Internet Explorer (IE)

The PUP makes changes in the registry so that it would re-hijack your browser after rebooting.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Uninstall from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

It is of utmost importance to remove the hijacker and all its files. After the hijacker is deleted, clear your browsing information by clicking “Remove this user.”

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. Yelle says:
    February 1st, 2016 at 6:43 am

    This browser hijacker also pollutes your screen with tons of trash ads. Definitely worth uninstalling.

  2. billabong says:
    February 1st, 2016 at 6:44 am

    cannot uninstall this! but why? should I try to download spyHunter? will it help me out?

  3. HeyO says:
    February 1st, 2016 at 6:46 am

    malwarebytes did not detect this threat while spyhunter did. i recommend it!

  4. gerber says:
    February 1st, 2016 at 6:47 am

    Thanks for good guidelines, helped me a lot:)

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