I was infected and I receive next file
”Don’t worry, you can return all your files!
All your files documents, photos, databases and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees do we give to you?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can download video overview decrypt tool:
https://www.sendspace.com/file/1sg7f3
Don’t try to use third-party decrypt tools because it will destroy your files.
Discount 50% available if you contact us first 72 hours.
—————————————————————————————————————————
To get this software you need write on our e-mail:
pdfhelp@india.com
Reserve e-mail address to contact us:
pdfhelp@firemail.cc
Your personal ID:
024ZXEjJcr3Wy9KcIQt1Tyau9yyW06hG3aG1OZK1qOY”
I reinstall windows before to know that all files were enkripted. I cannot open any document from my PC. What can I do in this case. I try some solution finded on internet but I neigther went well. Please help me. :((
you are infected with Djvu ransomware. This is a new cryptovirus spreading around the globe and hailing from STOP ransomware family. Unfortunately, STOP ransomware is not decryptable yet.
According to your description, you have already removed the virus from your computer. However, double check the system with updated anti-virus to make sure that the system is clear.
To recover your data, the easiest way is to use backups. If you cannot find them, try third party tools from this guide: https://www.2-spyware.com/remove-djvu-ransomware.html Unfortunately, at the moment there are no other versions for your virus.
2spyware team