I’ve got infected with CryptoLocker. How can I remove it from the PC? I cannot open my antivirus for some reason.
I’ve got infected with CryptoLocker
Solish, | Cryptolocker |
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I’ve got infected with CryptoLocker. How can I remove it from the PC? I cannot open my antivirus for some reason.
We are sorry to hear that your computer was infected with CryptoLocker. Antivirus software is indeed needed for ransomware removal. However, malware can block access to it. In this case, you need to disable the virus in order to perform virus elimination. In order to so, you have to reboot the computer to Safe Mode with Networking. Then, open your antivirus, update it and run a full system scan. You can find detailed virus elimination instructions here.
Sincerely,
2-spyware team.