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Cryptolocker Portuguese ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

What  is CryptoLocker Portuguese virus and how does it function?

CryptoLocker Portuguese virus, just like its predecessor, belongs to ransomware[1] category. Once installed on a target computer system, it works silently and unnoticeably encrypts all victim’s files one after another, adding .id-[victim’s ID]_steaveiwalker@india.com_ file extensions to files on its way. We call this CryptoLocker version Portuguese because it refers to its victims in this language – the ransom note is written not in English, but in the Portuguese language. The ransom note itself is called COMO_ABRIR_ARQUIVOS.txt. In this text document, the victim finds information about the virus and what has it done to the computer and files stored in it.

The ransomware crooks who created CryptoLocker Portuguese ransomware want to get 1 Bitcoin; otherwise, they refuse to give up the decryption key, which is securely stored on their private servers. According to them, there is no way to recover files without a special decryption software, which only they can provide. They claim to be using Rijndael[2] encryption, which is simply a different name to AES encryption. They want 1 Bitcoin[3] transferred to their Bitcoin wallet, and they ask the victim to make a photo or a screenshot of a completed transaction. Then the victim is supposed to send this screenshot to steaveiwalker@india.com or steveiwalker@163.com email address and wait for decryption instructions. However, ransomware crooks give you no guarantees that they will fulfill their promises after your transfer that 1 BTC to them. They can quickly make off and take your money with them, leaving no decryption solution to you. The best way to retrieve your files is to use a backup after CryptoLocker Portuguese virus removal is finished. If you do not have a program to remove CryptoLocker Portuguese virus, we highly recommend using Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus.

How did I get infected?

Ransomware similar to CryptoLocker Portuguese virus spreads via email spam, malvertising[4], phishing websites[5] and pirated software. You must avoid these ransomware infection sources if you want to keep your computer safe and sound. Please stay away from emails coming from unknown people and never agree to install any type of programs sent to you via email, and of course keep clear of any files transferred to you by suspicious individuals or companies. To keep your PC protected, use anti-malware program and of course update all software regularly. Creating backups is a must, so if you do not have them yet, take care of this matter immediately!

How to remove CryptoLocker Portuguese virus?

It is imperative to remove CryptoLocker Portuguese virus correctly. This task is essential to make your computer safe to use again, so please do not try to do it in a rush. We advise you to rely on professional malware removal tools for a successful CryptoLocker Portuguese ransomware removal. Instructions on how to do it are given down below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Cryptolocker Portuguese ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Cryptolocker Portuguese virus Removal Guide:

Remove Cryptolocker Portuguese using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Restart your PC using instructions provided here. To remove CryptoLocker Portuguese virus, install a proper anti-malware software first.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Cryptolocker Portuguese

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Cryptolocker Portuguese removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Cryptolocker Portuguese using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Cryptolocker Portuguese. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Cryptolocker Portuguese removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Cryptolocker Portuguese from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Cryptolocker Portuguese, you can use several methods to restore them:

Data Recovery Pro

If you don’t have a data backup, Data Recovery Pro can help you to restore at least some of all data you lost. This is how you use it:

ShadowExplorer

ShadowExplorer helps to find Volume Shadow Copies (if the virus didn’t delete them) and use them for data restoration.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Cryptolocker Portuguese and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References

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  • Garry0111

    How many Cryptolocker versions are out there??? iTS INSANE!

  • Helsinki

    I can not restore my files. I thought I will never become a victim of ransomware. Why me…

  • Pebboe

    Just deleted the virus using Reimage, but for some reason, I cant restore my files. Does anyone know why?

    • fluffs

      since when malware removal tools are decrypters? That is why cybercriminals encrypt your files. Only frauds have the decryption key, which you need to recover your files. Malware removal tools are meant to remove malware, buddy.