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CryptoLockerEU ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
12

Yet another copy of the old CryptoLocker: CryptoLockerEU ransomware

CryptoLockerEU virus is just another example of a ransomware virus that uses a modified name of an old and well-known ransomware virus which is called Cryptolocker. Once it infiltrates the target system, it attacks all files that the victim stores on the computer.[1] Every file that this ransomware touches gets encrypted and also receives an additional file extension, which looks like this: .send 0.3 BTC crypt. The virus leaves a ransom note on the computer system to inform the victim about the cyber attack and command him to pay a ransom. According to the ransom note, which is called ĐŔŃŘČÔĐÎ ŔŇÜ ÔŔÉËŰ.txt (encryption error, the real ransom note name should be РАСШИФРОВАТЬ ФАЙЛЫ.txt), the full virus’ name is CryptoLockerEU 2016 rusia. The ransom note ensures that files on victim’s computer have been distorted with RSA-2048bit encryption[1], which is known to be a complex encryption algorithm used to secure military-grade secrets. The virus demands a ransom of 0.3 BTC (which is approximately $320) within seven days; otherwise, the data decryption key will be deleted. What is also interesting is that the virus provides a virus ID, and even four email addresses to contact cyber criminals after paying the ransom. The currently known email addresses of cyber frauds are these:

  • decryptme.files@mail.ru;
  • europol.eurofuck@yandex.com;
  • super.decryptme2016@yandex.com;
  • efwerez2015@yandex.com.

If your computer has been hit by this nasty malware variant, please do not even consider paying the ransom. We do understand that your files are important, but you should think about the bigger picture. Every time a victim pays a ransom, cyber criminals get motIvated to continue their illegal activities[2]. Remember – there is no guarantee that cyber criminals will help you to restore your files, even if you send money to them. They might just take your money and disappear. To restore your files, use data backups[3] or data recovery instructions presented below. Remember – before trying to restore corrupted data, you should remove CryptoLockerEU virus from the system using a strong malware remover, such as Reimage. We do not provide manual CryptoLockerEU removal tutorial because it is very hard to delete such malicious programs manually. Image of CryptoLockerEU ransomware note

How did I get infected with a ransomware-type virus?

Ransomware viruses are distributed via email, corrupted Internet sites, and other virtual channels[4]. An important detail to remember is that malicious viruses always travel in the form of a safe-looking document, file, archive, or software update. Therefore, you must think twice before clicking on anything on the Internet. Be very careful when opening email letters sent by unknown people – even if they claim to be delivering important messages to you, do not trust them. For example, one of the most dangerous computer viruses known as Locky[5] is currently distributed via fake email attachments called “Document/Photo/Scan from office.” “Invoice” and so on. Opening such attachment can lead to tragic consequences and data loss, so be careful! The most efficient way of securing your files is creating backups and installing a reliable anti-malware protection software. Also, do not forget to follow your common sense when exploring the world wide web!

How can I remove CryptoLockerEU ransomware from the computer?

CryptoLockerEU virus is dangerous, but you can still clean your computer from it without a computer technician’s help. Simply use your anti-malware program to delete this malicious virus from the system. To remove CryptoLockerEU ransomware, use antivirus or anti-malware/anti-spyware tools. We highly suggest using Reimage for CryptoLockerEU removal, because it can not only delete viruses but spyware/malware infections and optimize your PC afterward. You can find a complete ransomware removal tutorial below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryptoLockerEU ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual CryptoLockerEU virus Removal Guide:

Remove CryptoLockerEU using Safe Mode with Networking

If your computer has been attacked, you should follow provided instructions and get this virus out of the system as soon as you can. It is highly recommended to restart your computer into Safe Mode before trying to remove this malicious program with anti-malware tools.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryptoLockerEU

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryptoLockerEU removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryptoLockerEU using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptoLockerEU. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryptoLockerEU removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryptoLockerEU from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CryptoLockerEU, you can use several methods to restore them:

Try Data Recovery Pro

There are numerous data recovery tools that promise to restore your corrupted files, but our team says that Data Recovery Pro is the most trustwothy one. Remember – even this tool might fail to restore your files, because CryptoLockerEU ransomware virus encrypts them using unknown decryption code. However, you should still give this tool a try – it might restore some of your most valuable files.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptoLockerEU and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Lad23

    Scammers are out of ideas when picking ransomware names, I see.

  • Caty

    MY ANTIVIRUS JUST BLOCKED IT! Goddamnit, so close, so close.

  • Morta

    I cannot restore my files… oh god…. help me, someone, pleeeeaaaseee!!!