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Remove 2018 Annual Visitor Survey scam (Removal Instructions) - updated Nov 2020

removal by Lucia Danes - - | Type: Adware

2018 Annual Visitor Survey is a scam related to adware that delivers surveys which tries to trick users into believing they won a prize 

2018 Annual Visitor Survey scam2018 Annual Visitor Survey is the redirect virus that shows scammy messages, fake winner announcements, pop-ups with surveys and causes other adware-type program symptoms. Constant pop-ups and redirects indicate that you have a potentially unwanted program installed on the machine that is affecting the performance of your device significantly when you don't even know. Adware gets bundled with freeware and you download the program off of the internet during the installations that don't adequately disclose these additional applications. Unfortunately, when you notice phony messages, pop-ups, and redirects, the PUP is already running in the background.

You should note that 2018 Annual Visitor Survey is a scam that is identical to the 2017 Annual Visitor Survey so it is possible that a new version comes out each year to target people all over the world and obtain their information or generate views and page visits. The pay-per-click revenue scheme is typical for ad-supported sites and general PUP infections.[1] This fake pop-up tries to mislead unsuspecting users into thinking that, after completing a quick survey of 4 or more questions they can win a prize. Victims of this hoax are promised to get an expensive gift at the end of the poll in exchange for their participation.

Name 2018 Annual Visitor Survey
Type Scam
Caused by Adware/ Potentially unwanted program
Symptoms Continuous alerts on Chrome, Firefox, Safari or other web browsers show up out of nowhere causing additional redirects and pop-ups with suspicious content. In addition to the surveys, commercial content fills up the screen keeping the user from accessing wanted pages and extremely frustrated 
Main danger When the user is redirected to an advertising site or fills out the survey with personal or sensitive information all that data can be obtained by third-party companies or even malicious actors
Elimination You should remove 2018 Annual Visitor Survey by running a full system scan with anti-malware tool so anything placed in hidden places can be found and deleted
System cleaning tip We recommend taking care of possible damage and altered files with system repair tools or cleaning utilities like ReimageIntego that may fix the virus damage and help improve the general performance of your device

To involve people into this fraud, 2018 Annual Visitor Survey virus offers[2] an iPad, iPhone or Samsung Galaxy. Anything valuable and popular ensures more interaction and users' involvement. However, the promised “prize” is bogus. After completing the questionnaire, you are shown various advertisements urging you to buy offered products. Despite the promises, you will never get a free gift. Remember that if the deal sounds too good to be true, it most likely is.

Although these fake 2018 Annual Visitor Survey messages differ from OS to OS and per each individual user, the following message is generally identical to those that users encounter continuously each year:

2018 Annual Visitor Survey

You’ve been personally selected to take part in our 2018 Annual Visitor Survey! Tell us what you think of Mozilla Firefox and to say “Thank You” you’ll receive a chance to get an gift cards, coupons and other amazing deals!
question 1 of 4
How often do you use Mozilla Firefox?
All the time
Sometimes
Never

Alternatively, you might be prompted to enter some personal details, such as e-mail, phone number or similar as a requirement to obtain the winnings. This information is used to send you spam e-mails or involve you in constant advertising of unwanted products/services. 2018 Annual Visitor Survey is related to ad-supported sites, so this is obvious.

Additionally, you might be asked to buy some bogus software that you definitely do not need. Promotional pop-ups, banners, and redirects may be already altered to fit your online browsing preferences from the collected information. Therefore, we advise you to remove 2018 Annual Visitor Survey from Chrome, Firefox or any other web browser immediately to avoid further privacy issues.

What should you remove? The reason you are prompted continuously to complete fake surveys is caused by an adware program that might have invaded your machine without your approval. It can attack any browser, including Google Chrome, Internet Explorer, Mozilla Firefox or Safari.

The name of the survey is typically associated with the browser name, such as “Chrome 2018 Annual Visitor Survey,” “Safari Annual Visitor Survey,” “Firefox visitor survey,” etc. This is done to emphasize the legitimacy of the survey. However, it is merely a scam, and these crooks should never be trusted. 2018 Annual Visitor Survey popup2018 Annual Visitor Survey popup is bogus. Its aim is to swindle users' personal information

2018 Annual Visitor Survey adware might cause additional symptoms on your PC

As soon as adware, which is responsible for showing fake ads on your browser, is installed, it starts causing these unwanted activities that typically bother PC users:

  • Redirects to dubious websites (unfortunately, these redirects can lead you to malware-infested websites which can cause viruses on your computer);
  • Installation of additional malware (typically, browser helper objects[3] and similar components are spread in a bundle with adware. They might be installed without your permission);
  • System slowdowns and crashes. (Because of ad-supported software, your browser takes a long time to load websites).

Ultimately, the adware on your PC will multiply quickly and make your browsing experience almost impossible to perform. Without a doubt, 2018 Annual Visitor Survey removal is your only option if you want to keep your machine at its best state, so use anti-malware tools for the job. ReimageIntego might also find the unwanted or damaged files and fix the damage without interfering with crucial parts of the OS, so double-check after virus termination using AV tools to improve the performance significantly. 2018 Annual Visitor Survey2018 Annual Visitor Survey is the adware-related scam that tricks people into revealing their sensitive data.

Adware relies on questionable distribution methods

Inexperienced computer users often do not understand the concept of adware distribution. They think that malicious programs commonly enter computers without any action taken by the user. However, in most cases, the user is the one that triggers the infection even though the interaction required is only a click on the deceptive site or shady advertisement.

The most prominent adware distribution method is freeware and PUP bundling. This deceptive marketing technique is prevalent among free software developers, especially. They rely on inexperienced and inattentive users to use the Default/Recommended installation mode.

However, hidden components can be declined in Advanced/Custom installation settings. Therefore, we can assure you that the Default or Quick method is never the best way to install the software, especially when you go for a free download site or torrent service. Additionally, make sure you download software updates from legitimate sources only, as fake updates are popular amongst crooks.

Delete 2018 Annual Visitor Survey PUP for from your machine to end all the redirects

To stop undesired program symptoms and behavior of the adware, you should remove 2018 Annual Visitor Survey from your machine. The program you need to find is not that visible as you may think. Luckily, the deletion of adware should not be a problem, as long as it is taken care of early and with trustworthy tools.

To get rid of all the 2018 Annual Visitor Survey virus symptoms manually, follow our guide below this article. There are step-by-step instructions showing how to clean each individual browser. However, please make sure you follow each step with caution as the incorrect procedure will fail to eliminate the virus.

If you lack computer knowledge, we do not advise proceeding with manual 2018 Annual Visitor Survey removal since you can damage additional parts and interfere with the system. You should install professional security software on your computer instead, as experts[4] always recommend.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
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Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove 2018 Annual Visitor Survey scam, follow these steps:

Remove 2018 Annual Visitor Survey scam from Windows systems

To get rid of adware which is hiding behind 2018 Annual Visitor Survey from Windows, use the following steps:

To remove 2018 Annual Visitor Survey scam from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to 2018 Annual Visitor Survey scam (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of 2018 Annual Visitor Survey scam from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove 2018 Annual Visitor Survey scam from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for 2018 Annual Visitor Survey scam-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove 2018 Annual Visitor Survey scam, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to 2018 Annual Visitor Survey scam and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the 2018 Annual Visitor Survey scam-related entries.Uninstall from Mac 2

Delete 2018 Annual Visitor Survey scam from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for 2018 Annual Visitor Survey scam and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete 2018 Annual Visitor Survey scam removal.Reset Internet Explorer

Eliminate 2018 Annual Visitor Survey scam from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the 2018 Annual Visitor Survey scam-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase 2018 Annual Visitor Survey scam from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to 2018 Annual Visitor Survey scam and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case 2018 Annual Visitor Survey scam did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete 2018 Annual Visitor Survey scam removal.Reset Firefox 2

Uninstall 2018 Annual Visitor Survey scam from Google Chrome

To fix Chrome and get rid of annoying popups from this web browser, we highly recommend resetting it:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to 2018 Annual Visitor Survey scam by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the 2018 Annual Visitor Survey scam-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete 2018 Annual Visitor Survey scam removal.Reset Chrome 2

Remove 2018 Annual Visitor Survey scam from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to 2018 Annual Visitor Survey scam and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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