Severity scale:  
  (11/100)

Annual Visitor Survey ads. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

No, you should not participate in 2017 Annual Visitor Survey, it’s a scam

Screnshot of 2017 Annual Visitor Survey

Annual Visitor Survey is a fake pop-up that might appear during your browsing session. The fake survey is triggered by an adware program that may have sneaked to your PC without your knowledge. This PUP might also display other misleading ads, redirect to questionable websites and track information about you.

Similar scams show up every single year. However, their operation remains the same. 2017 Annual Visitor Survey informs that users were personally selected to participate in it. Different variants of the fake survey[1] promise to give various goodies in order to show gratitude for filling in the questionnaire:

  • $100 Amazon gift card,
  • iPad,
  • iPhone,
  • MacBook Pro,
  • Samsung Galaxy.

We can assure that no one is going to give you discounts or latest gadgets for filling up few answers. The purpose of Annual Visitor Survey virus is to trick users that they can get free stuff. However, once you answer all the questions, you will be asked to enter some of your personal details, for instance, phone number or pay $5. Nevertheless, paying five dollars to get a twenty times bigger discount or the latest phone seems like a great deal; you won’t get anything.

The 2017 Annual Visitor Survey virus is based on social engineering. Crooks play with user’s hopes to won in the lottery. However, if you encounter this pop-up window, you should not get excited. Suggestion to complete it might be related to adware[2] attack.

This adware might affect the most popular web browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer. The name of the survey scam usually includes the name of your browser in order to look it more personalized. However, it’s just a trick.

The PUP that is responsible for delivering Annual Visitor Survey ads might also display other fake commercial offers, and redirect to potentially dangerous or misleading websites. All these activities might end up pretty bad. The adware might redirect to potentially hazardous or infected websites.

Unwanted activities on browser should motivate you to remove Annual Visitor Survey; however, there’s one more feature that we need to talk about. This ad-supported application is expected to track information about users, such as browsing history and technical information about the browser.

Most likely aggregated non-personally identifiable details and personal data collected from filled surveys is used for marketing purposes. Thus, it might be shared with affiliates and advertising networks that might want to sell their products or services to you.

You can stop these activities using security software, for instance, Reimage. Annual Visitor Survey removal should be smooth with another an up-to-date anti-malware tool as well. Besides, you can get rid of it manually. Instructions are presented below.

Devious infiltration method of ad-supported program

Users might be redirected to Annual Visitor Survey site when they are browsing through insecure websites, such as illegal movie streaming or adult-themed sites. However, in most cases, these pop-ups start bothering users after infiltration of adware.

This PUP travels and enters the system with the help of freeware or shareware. The virus has a chance to end up on the PC when a user installs a new program under “Quick” or “Recommended” settings. In order to avoid adware, browser hijackers, and other PUPs, you have to:

  • download software from the reliable sources,
  • use “Advanced” or “Custom” installation wizards,
  • reject installation of additional programs by unmarking them.

According to our colleagues from Denmark,[3] attentive installation of programs is the best protection not only from PUPs, but malicious programs too.

Terminate Annual Visitor Survey virus from your browsers

In order to remove Annual Visitor Survey manually, you have to identify adware which is responsible for delivering these pop-ups or triggering redirects. This PUP might be located on the computer or each of the web browsers.

The step-by-step guide below will show you how to uninstall all potentially dangerous components from the system. However, you can speed up Annual Visitor Survey removal using anti-malware tool. Automatic elimination requires only scanning the system with security software.

You can remove Annual Visitor Survey automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Annual Visitor Survey ads you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Annual Visitor Survey ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Annual Visitor Survey ads Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Annual Visitor Survey from Windows systems

The adware which is responsible for spreading Annual Visitor Survey scam might be residing on the system. Follow the steps to get rid of it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Annual Visitor Survey and related programs
    Here, look for Annual Visitor Survey or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Annual Visitor Survey from Mac OS X system

Pop-ups and redirects to 2017 Annual Visitor Survey site might inform about adware infection. Follow the instructions to remove it:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Annual Visitor Survey or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Annual Visitor Survey from Internet Explorer (IE)

Internet Explorer has to be reset and cleaned from cyber infections by following these steps:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Annual Visitor Survey and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Annual Visitor Survey removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Annual Visitor Survey ads from Microsoft Edge

Misleading pop-ups will disappear after Edge reset.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Annual Visitor Survey should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Annual Visitor Survey from Mozilla Firefox (FF)

Filling Annual Visitor Survey won't help to get rid of the virus. Thus, follow the instructions to remove it completely from Firefox:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Annual Visitor Survey and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Annual Visitor Survey removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Annual Visitor Survey from Google Chrome

2017 Annual Visitor Survey will stop bothering if you complete these steps:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Annual Visitor Survey and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Annual Visitor Survey removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Annual Visitor Survey from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Annual Visitor Survey or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Annual Visitor Survey removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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