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Remove Annual Visitor Survey ads (Survey Virus) - Virus Removal Instructions

removal by Jake Doevan - - | Type: Adware

No, you should not participate in 2017 Annual Visitor Survey, it’s a scam

Screnshot of 2017 Annual Visitor Survey

Annual Visitor Survey is a fake pop-up that might appear during your browsing session. The fake survey is triggered by an adware program that may have sneaked to your PC without your knowledge. This PUP might also display other misleading ads, redirect to questionable websites and track information about you.

Similar scams show up every single year. However, their operation remains the same. 2017 Annual Visitor Survey informs that users were personally selected to participate in it. Different variants of the fake survey[1] promise to give various goodies in order to show gratitude for filling in the questionnaire:

  • $100 Amazon gift card,
  • iPad,
  • iPhone,
  • MacBook Pro,
  • Samsung Galaxy.

We can assure that no one is going to give you discounts or latest gadgets for filling up few answers. The purpose of Annual Visitor Survey virus is to trick users that they can get free stuff. However, once you answer all the questions, you will be asked to enter some of your personal details, for instance, phone number or pay $5. Nevertheless, paying five dollars to get a twenty times bigger discount or the latest phone seems like a great deal; you won’t get anything.

The 2017 Annual Visitor Survey virus is based on social engineering. Crooks play with user’s hopes to won in the lottery. However, if you encounter this pop-up window, you should not get excited. Suggestion to complete it might be related to adware[2] attack.

This adware might affect the most popular web browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer. The name of the survey scam usually includes the name of your browser in order to look it more personalized. However, it’s just a trick.

The PUP that is responsible for delivering Annual Visitor Survey ads might also display other fake commercial offers, and redirect to potentially dangerous or misleading websites. All these activities might end up pretty bad. The adware might redirect to potentially hazardous or infected websites.

Unwanted activities on browser should motivate you to remove Annual Visitor Survey; however, there’s one more feature that we need to talk about. This ad-supported application is expected to track information about users, such as browsing history and technical information about the browser.

Most likely aggregated non-personally identifiable details and personal data collected from filled surveys is used for marketing purposes. Thus, it might be shared with affiliates and advertising networks that might want to sell their products or services to you.

You can stop these activities using security software, for instance, ReimageIntego. Annual Visitor Survey removal should be smooth with another an up-to-date anti-malware tool as well. Besides, you can get rid of it manually. Instructions are presented below.

The example of Annual Visitor Survey ads2017 Annual Visitor Survey ads might attack Chrome, Firefox and Explorer users.

Devious infiltration method of ad-supported program

Users might be redirected to Annual Visitor Survey site when they are browsing through insecure websites, such as illegal movie streaming or adult-themed sites. However, in most cases, these pop-ups start bothering users after infiltration of adware.

This PUP travels and enters the system with the help of freeware or shareware. The virus has a chance to end up on the PC when a user installs a new program under “Quick” or “Recommended” settings. In order to avoid adware, browser hijackers, and other PUPs, you have to:

  • download software from the reliable sources,
  • use “Advanced” or “Custom” installation wizards,
  • reject installation of additional programs by unmarking them.

According to our colleagues from Denmark,[3] attentive installation of programs is the best protection not only from PUPs, but malicious programs too.

Terminate Annual Visitor Survey virus from your browsers

In order to remove Annual Visitor Survey manually, you have to identify adware which is responsible for delivering these pop-ups or triggering redirects. This PUP might be located on the computer or each of the web browsers.

The step-by-step guide below will show you how to uninstall all potentially dangerous components from the system. However, you can speed up Annual Visitor Survey removal using anti-malware tool. Automatic elimination requires only scanning the system with security software.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Annual Visitor Survey ads, follow these steps:

Uninstall Annual Visitor Survey from Windows systems

The adware which is responsible for spreading Annual Visitor Survey scam might be residing on the system. Follow the steps to get rid of it:

To remove Annual Visitor Survey ads from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Annual Visitor Survey ads (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Annual Visitor Survey from Mac OS X system

Pop-ups and redirects to 2017 Annual Visitor Survey site might inform about adware infection. Follow the instructions to remove it:

Remove Annual Visitor Survey ads from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Annual Visitor Survey ads-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Annual Visitor Survey ads, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Annual Visitor Survey ads and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Annual Visitor Survey ads-related entries.Uninstall from Mac 2

Eliminate Annual Visitor Survey from Internet Explorer (IE)

Internet Explorer has to be reset and cleaned from cyber infections by following these steps:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Annual Visitor Survey ads and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Annual Visitor Survey ads removal.Reset Internet Explorer

Delete Annual Visitor Survey ads from Microsoft Edge

Misleading pop-ups will disappear after Edge reset.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Annual Visitor Survey ads-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Annual Visitor Survey from Mozilla Firefox (FF)

Filling Annual Visitor Survey won't help to get rid of the virus. Thus, follow the instructions to remove it completely from Firefox:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Annual Visitor Survey ads and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

In case Annual Visitor Survey ads did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Annual Visitor Survey ads removal.Reset Firefox 2

Remove Annual Visitor Survey from Google Chrome

2017 Annual Visitor Survey will stop bothering if you complete these steps:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Annual Visitor Survey ads by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site like Annual Visitor Survey ads in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the Annual Visitor Survey ads-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Annual Visitor Survey ads removal.Reset Chrome 2

Uninstall Annual Visitor Survey from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Annual Visitor Survey ads and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Annual Visitor Survey registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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