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Remove Annual Visitor Survey ads (Survey Virus) - Virus Removal Instructions

removal by Jake Doevan - - | Type: Adware

No, you should not participate in 2017 Annual Visitor Survey, it’s a scam

Screnshot of 2017 Annual Visitor Survey

Annual Visitor Survey is a fake pop-up that might appear during your browsing session. The fake survey is triggered by an adware program that may have sneaked to your PC without your knowledge. This PUP might also display other misleading ads, redirect to questionable websites and track information about you.

Similar scams show up every single year. However, their operation remains the same. 2017 Annual Visitor Survey informs that users were personally selected to participate in it. Different variants of the fake survey[1] promise to give various goodies in order to show gratitude for filling in the questionnaire:

  • $100 Amazon gift card,
  • iPad,
  • iPhone,
  • MacBook Pro,
  • Samsung Galaxy.

We can assure that no one is going to give you discounts or latest gadgets for filling up few answers. The purpose of Annual Visitor Survey virus is to trick users that they can get free stuff. However, once you answer all the questions, you will be asked to enter some of your personal details, for instance, phone number or pay $5. Nevertheless, paying five dollars to get a twenty times bigger discount or the latest phone seems like a great deal; you won’t get anything.

The 2017 Annual Visitor Survey virus is based on social engineering. Crooks play with user’s hopes to won in the lottery. However, if you encounter this pop-up window, you should not get excited. Suggestion to complete it might be related to adware[2] attack.

This adware might affect the most popular web browsers, such as Google Chrome, Mozilla Firefox and Internet Explorer. The name of the survey scam usually includes the name of your browser in order to look it more personalized. However, it’s just a trick.

The PUP that is responsible for delivering Annual Visitor Survey ads might also display other fake commercial offers, and redirect to potentially dangerous or misleading websites. All these activities might end up pretty bad. The adware might redirect to potentially hazardous or infected websites.

Unwanted activities on browser should motivate you to remove Annual Visitor Survey; however, there’s one more feature that we need to talk about. This ad-supported application is expected to track information about users, such as browsing history and technical information about the browser.

Most likely aggregated non-personally identifiable details and personal data collected from filled surveys is used for marketing purposes. Thus, it might be shared with affiliates and advertising networks that might want to sell their products or services to you.

You can stop these activities using security software, for instance, Reimage Reimage Cleaner Intego. Annual Visitor Survey removal should be smooth with another an up-to-date anti-malware tool as well. Besides, you can get rid of it manually. Instructions are presented below.

The example of Annual Visitor Survey ads2017 Annual Visitor Survey ads might attack Chrome, Firefox and Explorer users.

Devious infiltration method of ad-supported program

Users might be redirected to Annual Visitor Survey site when they are browsing through insecure websites, such as illegal movie streaming or adult-themed sites. However, in most cases, these pop-ups start bothering users after infiltration of adware.

This PUP travels and enters the system with the help of freeware or shareware. The virus has a chance to end up on the PC when a user installs a new program under “Quick” or “Recommended” settings. In order to avoid adware, browser hijackers, and other PUPs, you have to:

  • download software from the reliable sources,
  • use “Advanced” or “Custom” installation wizards,
  • reject installation of additional programs by unmarking them.

According to our colleagues from Denmark,[3] attentive installation of programs is the best protection not only from PUPs, but malicious programs too.

Terminate Annual Visitor Survey virus from your browsers

In order to remove Annual Visitor Survey manually, you have to identify adware which is responsible for delivering these pop-ups or triggering redirects. This PUP might be located on the computer or each of the web browsers.

The step-by-step guide below will show you how to uninstall all potentially dangerous components from the system. However, you can speed up Annual Visitor Survey removal using anti-malware tool. Automatic elimination requires only scanning the system with security software.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Annual Visitor Survey ads, follow these steps:

Uninstall Annual Visitor Survey from Windows systems

The adware which is responsible for spreading Annual Visitor Survey scam might be residing on the system. Follow the steps to get rid of it:

To remove Annual Visitor Survey from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Annual Visitor Survey (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Annual Visitor Survey from Mac OS X system

Pop-ups and redirects to 2017 Annual Visitor Survey site might inform about adware infection. Follow the instructions to remove it:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Annual Visitor Survey from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Annual Visitor Survey-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Annual Visitor Survey, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Annual Visitor Survey and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Annual Visitor Survey-related entries.Uninstall from Mac 2

Eliminate Annual Visitor Survey from Internet Explorer (IE)

Internet Explorer has to be reset and cleaned from cyber infections by following these steps:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Annual Visitor Survey and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Annual Visitor Survey removal.Reset Internet Explorer

Delete Annual Visitor Survey ads from Microsoft Edge

Misleading pop-ups will disappear after Edge reset.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Annual Visitor Survey-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Annual Visitor Survey from Mozilla Firefox (FF)

Filling Annual Visitor Survey won't help to get rid of the virus. Thus, follow the instructions to remove it completely from Firefox:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Annual Visitor Survey and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Annual Visitor Survey did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Annual Visitor Survey removal.Reset Firefox 2

Remove Annual Visitor Survey from Google Chrome

2017 Annual Visitor Survey will stop bothering if you complete these steps:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Annual Visitor Survey by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Annual Visitor Survey-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Annual Visitor Survey removal.Reset Chrome 2

Uninstall Annual Visitor Survey from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Annual Visitor Survey and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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