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2345.com redirect. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Browser hijacker

2345.com is a browser hijacker directed to Chinese users

2345.com browser hijacker

2345.com is a suspicious search engine which hijacks Google Chrome, Internet Explorer, Mozilla Firefox or other browser and modifies its settings without permission. The modifications enable the virus to restrain users from the ability to revert these settings to default. This questionable app is distributed with bundling; for that reason, it is also considered to be a potentially unwanted program[1] (PUP).

Name 2345.com
Type Browser Hijacker
Danger Level Low
Symtoms Hijacked search engine and homepage; intrusive ads and redirects
Distribution Bundling, suspicious websites
Elimination Manual or automatic – Reimage recommended to uninstall 2345 virus

From the first glimpse, one can notice, that it is primarily directed to Chinese speaking users (however, as the internet is worldwide, 2345.com hijack can occur anywhere). You can also notice a search engine BaiDu – a Chinese equivalent to Google.com (standard search engines are not allowed in China, as the worldwide internet is heavily censored). However, if you check the number of quick access links and adverts present on the website – it raises suspicions immediately.

The suspicions are totally justified, as this browser hijacker tends to manipulate users' searches, distribute an excessive amount of ads, redirect users to sponsors' and questionable domains and gather a significant amount of non-personally identifiable information. 

All these measures are taken so that the developers of the virus could gain monetary benefit from unsuspecting users. However, the typical internet surfer gains nothing in return – just the opposite. Therefore, if you saw that this PUP acquired access to your system, do not delay 2345.com removal. The quickest elimination can be performed using a robust security tool – Reimage.

2345.com virus

Pop-up ads and banners might hinder the background of official websites, making them much less appealing and less informative. Additionally, some words on a site might be turned into hyperlinks, performing the same function as ads do – promote unknown content from sponsors. This way, the unknown page rank or sales of affiliate websites increase.

2345.com redirects can bring victims to suspicious domains, such as illegal software, porn, phishing, fake updates or even malware-infiltrated sites. These websites might run malicious JavaScrips to download and install malware (such as ransomware – a dangerous virus which locks up users files and renders them unusable) which can severely damage the computer or steal personal data. The latter can be used for such illegal activities as identity theft or money snatching from the bank account.

As it is typical of browser hijackers, 2345.com collects an enormous amount of non-personally identifiable information. This can include, but is not limited to:

  • IP address
  • Geo-location
  • System used
  • ISP[2]
  • Search queries
  • Websites visited
  • Clicks on links, etc

Thus, if you want to keep your search history private, we suggest you stay away from 2345.com browser extension. Additionally, all the personal information you enter via hijacked engine might get compromised and end up in crooks' hands.

Because your Internet Explorer, Google Chrome, Mozilla Firefox, Safari (or any other browser) is continuously strained to display as many advertisements as possible, its performance might decrease significantly. So, not only you have to deal with invasive ads, but also bear the burden of slow loading speed or browser crashes. We hope that after reading this article you will decide to remove 2345.com as soon as possible.

Bundling helps PUP developers spread their programs

If you wonder how the uninvited guest approached your computer – you should probably check if you recently installed some free software from the internet. Bundling is a remarkably successful marketing campaign, practiced by freeware developers. Security professionals[3] concluded that users typically do not look for questionable apps which modify their browser settings themselves.

Thus, it is essential to be attentive when installing free software, such as PDF creators, media players, questionable system optimizers, etc. To avoid future infections, follow these simple tips:

  • Search for legitimate software and never rely on cracked/illegal one – it can infect your computer with viruses;
  • No matter what, never rush the installation procedure and read through instructions carefully;
  • Read through EULA/Privacy Policy;
  • Never click “Next” button quickly;
  • When prompted, always pick Advanced/Custom installation mode instead of Recommended/Quick one. It will allow you to decline any additional components included in the installation package.

Being careful will save you from a lot of potential distress. Therefore, do not rush and you will not have to deal with an unwanted application at all!

2345.com PUP

An easy way to eliminate 2345.com adverts and redirects

Under no circumstances should you keep the browser hijacker installed on your system, as it brings you no benefits and just feeds off of your misfortune. Luckily, 2345.com removal can be performed by any user – advanced or novice.

Those who are familiar with computers and their processes, we can suggest following our illustrated instructions beneath this article. However, make sure you follow each step attentively and in the correct order. Otherwise, you risk reinfection of the virus.

For everybody else, we suggest the automatic procedure. This method is easy to perform and can save you a lot of time. Please download one of the proposed security programs, update it, perform a full system scan and remove 2345.com for good. Additionally, security software can keep you safe from future infections.

You can remove 2345.com automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove 2345.com redirect you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall 2345.com redirect. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove 2345.com redirect, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate 2345.com from Windows systems

To delete 2345.com hijacker from your Windows OS, proceed with these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall 2345.com and related programs
    Here, look for 2345.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove 2345.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete 2345.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for 2345.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase 2345.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for 2345.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete 2345.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of 2345.com redirect from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, 2345.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall 2345.com from Mozilla Firefox (FF)

Do not forget to reset your Mozilla Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select 2345.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete 2345.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove 2345.com from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select 2345.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete 2345.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate 2345.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for 2345.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by 2345.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete 2345.com removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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