312-578-7017 ads: what it is and how to remove it
312-578-7017, also known as Survey CDC Calls, is mostly described as a "scam caller", however, it might appear on user's computers too. According to some users' reports, people have been receiving suspicious calls from this number and the caller presents himself as an authority from some type of Disease Control center or other organizations.
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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312-578-7017 ads: summary
| Name | 312-578-7017 |
|---|---|
| Type | Scam |
| Danger level | Might seek to benefit from users |
| What to do? | Block the number on your phone |
| Detection on PC | Use reputable security tools; no Microsoft detection name is known for this name |
| Distribution | Not recorded in the old report |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 8 more facts
| Damage | Not recorded in the old report |
|---|---|
| Symptoms | Redirects to an unknown domain |
| Evidence | 5 write-ups by security sites; details still limited |
| Domains | whitepages.com |
| Ads shown as | Redirects through ad pages |
| Browsers | Chrome, Edge and Firefox |
| First seen | 2 March 2019 |
| Facts checked | 7 October 2026 |
Is 312-578-7017 ads dangerous?
From our report of Mar 2019 · not reviewed since
312-578-7017 – a scamming app that tries to contact user's by calling them directly
312-578-7017, also known as Survey CDC Calls, is mostly described as a "scam caller", however, it might appear on user's computers too.
According to some users' reports, people have been receiving suspicious calls from this number and the caller presents himself as an authority from some type of Disease Control center or other organizations.
In some cases, this scam might remind of the Christina Morrow text scam which was also released in order to generate revenue from gullible users.
In whitepages.com the 1-312-578-7017 number is detected as a scam that has a medium risk of some type of damage. Cybersecurity researchers have discovered that this suspicious call might be coming from a professional survey company, known as NORC. However, this possibility is just speculation as other dubious calls come from different locations than the organization is located in.
An alarming fact appears to be that even though the NORC company is located in Chicago, people have experienced weird calls from Georgia which lets to think about various misleading activities and seekings. It is known, that the NORC organization reported this message regarding their frequent calls:
However, as we have already mentioned, this number cannot be trusted in any way as calls seem to be coming from a different location than they are supposed to. Also, users have complained that once they answer the incoming call from this number, they are asked to provide particular and personal, healthcare-related information (such as recently got shots) about themselves and even their family members, children.
If you have been experiencing +1-312-578-7017 Survey CDC Calls and want to prevent them from incoming again, you should block the suspicious number on your mobile phone. Search for the number blocking function by holding your finger on the given number. If you still cannot find it, you can visit the Google Play Store and install the Hiya - Callers ID & Block app.
If in some cases, the rogue scamming program has approached on your computer or has been bothering you while browsing the Internet sphere, you should perform the scam removal at once. Use or to detect from where the suspicious app is coming, all content it might have left, and erase the unknown program immediately.
After you remove 312-578-7017 virus, check your web browsers for rogue content too. We have also provided a step-by-step guide for cleaning Google Chrome, Mozilla Firefox, Internet Explorer, and other browsers manually. Note that, answering or calling the provided number is not a good option as they might seek to benefit from you, gather revenue, or even misuse personal information that you reveal to the mysterious callers.
From our report of Mar 2019 · not reviewed since
More from our earlier report on 312-578-7017
- Use the tool to fix corrupted files and delete tracking cookies
- UChicago NORC is legit 9 Aug 2017 The CDC (in GA) has contracts with UChicago NORC (in Chicago).
- NORC does work for a number of government agencies.
- A non-UChicago-educated & non-NORC surveying professional told me years ago that NORC is one of the most highly-regarded professional surveying organizations worldwide.
- Can't speak to the apparent non-professionalism of a few employees reported above.
- They're supposed to be following a strict script, to make this survey as scientific as possible.
- The CDC's immunization survey helps the CDC determine potential immunization "hotspots" and where they need to raise awareness with local school districts, etc.
- I'm going to call back, now that I know whose number this is, but will ask for their supervisor if they're obnoxious.
- As an agent of a government agency, NORC can contact even numbers registered on the national "DO NOT CALL" list.
- Our crafty legislators exempted themselves and wannabe contenders, government agencies in general, and charities.
- Caller: NORC Call type: Survey
How 312-578-7017 ads got into your browser
From our report of Mar 2019 · not reviewed since
According to NoVirus.uk experts, if you are a victim of a scamming application, there are several ways how this program might have caught you.
You might have entered it on a suspicious website or have been redirected to it. However, if you keep on receiving rogue pop-up notifications from scams, the dubious program might be brought by:
What you need to do is always stay careful while browsing the Internet sphere. Do not perform any unknown downloads and always use the Custom/Advanced installation mode for your programs. Keep a distance from rogue hyperlinks and advertisements you overcome on the Internet, immediately close all dubious pages you enter.
- bundled freeware or shareware.
- unprotected websites.
- infected links/ads.
Check your browser and PC
- Address:
whitepages.com
How to remove 312-578-7017 ads
How to remove the 312-578-7017 extension
Do the browser steps in every browser and profile on the PC, then check Windows for the program that installed the extension.
Step 1: Remove extensions you did not add
In Chrome open
chrome://extensions, in Edgeedge://extensions, and in Firefox the menu > Extensions and themes.Remove every extension you do not remember adding, especially search, new tab, coupon, PDF, weather or video downloader add-ons. Check every browser and every profile, because each keeps its own list.
If an extension has no Remove button or comes back, a browser policy holds it (see "Managed by your organization" in the procedure below). The pages are the same on Windows 11 and Windows 10.
Chrome on Windows 11: More > Extensions > Manage extensions. Full procedure with screenshots: Remove a browser extension
Step 2: Uninstall programs you did not mean to install
312-578-7017 rarely comes alone: it is usually installed by, or together with, a free program. In Windows 11 open Settings > Apps > Installed apps, in Windows 10 Settings > Apps > Apps & features, and sort by install date.
Uninstall every entry from the day the trouble began that you did not install on purpose, for example a download manager, a converter or a browser you never chose.
Keep drivers and entries from Microsoft, Intel, AMD, NVIDIA or your PC's maker unless you are sure.
Full procedure with screenshots: Uninstall a program or app in Windows On uGetFix
Step 3: Reset the browser
A reset removes what the steps above could miss:
- changed start pages
- site permissions
- hidden settings
In Chrome open Settings > Reset settings > Restore settings to their original defaults; in Edge Settings > Reset settings; in Firefox Help > More troubleshooting information > Refresh Firefox.
Tip: Bookmarks and saved passwords stay, while extensions are turned off and the search engine and start page return to the defaults.
Reset every browser on the PC, including Edge, which Windows 11 and Windows 10 always have.
Chrome on Windows 11: Settings > Reset settings. Full procedure with screenshots: Reset a browser and fix a hijacked search engine
Step 4: Scan the PC, then run the offline scan
A scan finds the parts of 312-578-7017 that the manual steps cannot see. In Windows Security > Virus & threat protection > Scan options, start a Full scan and quarantine what it reports.
Follow it with Microsoft Defender Antivirus (offline scan) > Scan now, which restarts the PC and checks the disk while Windows and the malware are not running.
It takes about 15 minutes and works the same in Windows 11 and Windows 10. If either scan finds something, run the full scan again after removal until it comes back clean.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Uninstall from Windows
If you have received the scamming program on your Windows computer, you can get rid of it by using these instructing steps:
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.
Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.
Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.
Remove from Google Chrome
Delete all potentially unwanted content from Google Chrome by using these guidelines:
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.
Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.
Remove from Microsoft Edge
If the scam has left any rogue content or changes in your Microsoft Edge browser, eliminate all of them by performing these instructions:
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.
Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.
Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.
Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.
Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.
Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.
Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.
- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.
Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.
Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.
Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.
Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).
Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.
- Finally, empty the Trash to permanently remove the leftovers.
Choose a proper web browser and improve your safety with a VPN tool
Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.
One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.
However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.
Lost your files? Use data recovery software
While some files located on any computer are replaceable or useless, others can be extremely valuable.
Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:
- power cuts
- Blue Screen of Death errors
- hardware failures
- crypto-malware attack
- even accidental deletion
To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.
From our report of Mar 2019 · not reviewed since
Remove 312-578-7017 scam from your computer system
If you have been receiving rogue scamming activity lately, you need to remove 312-578-7017 virus from your Mac or Windows computer system.
Talking about the manual technique, it differs for each computer system and you can find removal guidelines below this article. You can also refresh web browsers such as Chrome, Firefox, and others by following the below-given guide.
If you find the scam removal too hard to carry out on your own, use reliable software to complete the process. Note that these tools are capable of eliminating the cyber threat in a few minutes. Do not hesitate and postpone the deletion of the scamming app as it might try to trick you and benefit from all possible ways.
Questions about 312-578-7017 ads
How do I stop whitepages.com from opening?
Find and remove whatever opens it. Start with the browser's extensions page and remove anything you do not remember adding. Next, open the notification settings and take away permission from sites you do not recognise.
Then check Settings > Apps > Installed apps for programs added around the day the redirects began, and uninstall those. Restart the browser and test a few links after each step.
If whitepages.com still appears, reset the browser, which restores the default search engine, start page and permissions without deleting bookmarks or saved passwords. Redirects that survive a reset in every browser point to a program in Windows, and a full scan is the next step.
Should I worry about redirects to whitepages.com?
Worry less about whitepages.com itself and more about what keeps sending you there. A single redirect from a free streaming or download site is normal and harmless once the tab is closed.
Repeated redirects on sites that used to work fine mean something in the browser or in Windows changed, often an extension or program installed alongside other software. It may also collect the pages you visit. Remove the cause with the steps in this guide, and do not act on anything the redirected pages ask:
- no Allow clicks
- no downloads
- no calls
If you already did one of those, the matching section of this guide explains what to do next.
Why does 312-578-7017 show me ads?
Because that is its whole purpose. 312-578-7017 is an adware extension, and its operators are paid for every ad it displays and every click it gets. In this case the ads take the form of redirects through ad pages.
They are chosen by ad networks that accept almost any advertiser, which is why so many look like warnings or prizes. The ads are not a sign that your PC is broken or infected with something worse; they are a sign that something on it, or in the browser, has permission to advertise. Removing that permission or program stops them.
Do I have to clean every browser?
Yes, if you use more than one. We saw 312-578-7017 in Chrome, Edge and Firefox, and each browser keeps its own extensions, notification permissions and settings. Chrome and Edge share the same extension format, so one installer can add the same adware to both, while Firefox has its own add-ons.
Check every browser on the PC, including ones you rarely open. If you sync a browser with an account, clean it while signed in, so that the removal reaches your other computers rather than the adware returning from them.
How do I know the ads come from 312-578-7017?
Look for redirects to whitepages.com. That is the trace 312-578-7017 leaves, and it shows up as redirects through ad pages. Ads that appear on every site, including ones that never carried ads before, point to something on your PC or in the browser rather than to the sites themselves.
A quick test is a private window, where extensions are off by default: if the ads disappear there, an extension is responsible. If they appear even with the browser closed, the source is a notification permission or a program in Windows.
Can adware slow down my PC?
Yes. Adware runs in the background, loads ad scripts, opens extra tabs and contacts its servers, all of which use processor time, memory and bandwidth. Ad-heavy extensions also slow down every page, because they inspect and change it before you see it.
The effect is strongest on older PCs and when several adware programs arrived together. After removal, restart the PC and check Task Manager for anything still using a lot of resources that you do not recognise. Speed usually returns to normal once the ads stop.
Why didn't my antivirus catch 312-578-7017?
Many security products do not block adware or notification sites by default, because users often agreed to them, even through a misleading prompt. Notification spam installs nothing at all, so there is no file to detect.
In Windows 11 you can make Microsoft Defender block potentially unwanted apps: open Windows Security > App & browser control > Reputation-based protection settings and turn on Potentially unwanted app blocking. If notifications caused the pop-ups, no scanner will report them; the fix is in the browser's site settings.
I clicked on one of the ads. Am I infected?
Probably not. Clicking an ad usually only opens a page, and a page cannot install programs on an up-to-date Windows PC without your help.
You are at risk only if you then downloaded and ran a file, allowed notifications, entered card or login details, or called a phone number shown on the page. Delete any download and run a full and offline scan.
Change passwords you typed, from a clean device. Call your bank if you gave card details. If you called a number or allowed remote access, see the next question.
An ad showed a phone number and I called it. What now?
The number belongs to scammers, not to Microsoft or an antivirus company. If you only talked, hang up and do not call back. If you let them connect to the PC, disconnect it from the internet, uninstall the remote access program they used, such as AnyDesk, TeamViewer, ScreenConnect or UltraViewer, and run a full and offline scan.
If you paid or gave bank details, call your bank at once on the number printed on your card. Change any passwords you typed while they were connected, and report the call.
Will Fortect remove 312-578-7017?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For 312-578-7017, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Who calls me: 312-578-7017 (read October 7, 2026)
- Google Chrome Help: Use notifications to get alerts (no longer online) (read October 7, 2026)
- FTC: How to recognize, remove and avoid malware (read October 7, 2026)
- Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
- Microsoft Learn: How Microsoft names malware (read October 7, 2026)