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Remove Alexa Toolbar

removal by Jake Doevan - - | Type: Browser Plugins

What is Alexa toolbar?

Alexa Toolbar is a potentially unwanted program, which is owned by Amazon and is compatible with Internet Explorer, Google Chrome and Mozilla Firefox web browsers. Mostly, users install this program on their computers because they expect helpful information from it – Alexa Toolbar promises them to provide varied information about websites, such as traffic rankings, various user reviews, visitors’ number and similar data that is very useful for the most of PC users. However, this is not the only feature which Alexa Toolbar is known for. There are some things that may make you to think twice before downloading this program to the system. Beware that this program may also initiate some annoying activities on computer, for example slow downs, continuous pop-up advertisements and so on. Besides, it can also collect data about the user and consume such data as people’s mostly visited websites, data that they enter when visiting them and even PC’s IP address. Typically, this program can also get collects data about user’s web browser and operating system, his/hers email address, location and products or services that were purchased via its service. However, this data is considered as personally non-identifiable, so there is no reason to worry about your financial data when having this toolbar installed on the system. Nevertheless, it seems that those who have Alexa Toolbar are especially annoyed by its Amazon shopping button, which appears when you hover your mouse over some product. If you want to get rid of it, you will have top remove a program that is responsible for showing it. That’s alexa toolbar.


Alexa Toolbar can be downloaded from various websites that are used for promoting such and similar programs. These third party websites are widely known, so you can download this program without a trouble. However, you may also download it in a bundle with other programs, such as freeware and shareware, as an optional component. Note that this distribution technique is still legitimate but it has also initiate various doubts and discussions. In addition, it seems that it can be easily avoided. You can do that by paying more attention to installation process of freeware and shareware. You should simply select Custom or Advanced installation option and then carefully check installation windows of the freeware you are going to install on your computer. In addition, make sure you get rid of each of the check marks that agree to download and install Alexa Toolbar to the system. If you use Alexa Toolbar and you don’t think that it’s annoying, you can leave it on your computer without any concerns. This program is NOT a virus, just a potentially unwanted application.


If you want to remove Alexa Toolbar from your computer, first thing you should do is to uninstall it via Add/Remove Programs feature. You can do that with a help of those programs that are listed below or by using the manual removal guide:

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
Alexa Toolbar snapshot
Alexa Toolbar snapshot

To remove Alexa Toolbar, follow these steps:

Remove Alexa Toolbar from Windows systems

To remove Alexa Toolbar from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Alexa Toolbar (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of Alexa Toolbar from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Alexa Toolbar from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Alexa Toolbar-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Alexa Toolbar, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Alexa Toolbar and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Alexa Toolbar-related entries.Uninstall from Mac 2

Erase Alexa Toolbar from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Alexa Toolbar and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Alexa Toolbar removal.Reset Internet Explorer

Uninstall Alexa Toolbar from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Alexa Toolbar-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Alexa Toolbar from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Alexa Toolbar and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Alexa Toolbar did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Alexa Toolbar removal.Reset Firefox 2

Delete Alexa Toolbar from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Alexa Toolbar by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Alexa Toolbar-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Alexa Toolbar removal.Reset Chrome 2

Remove Alexa Toolbar from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Alexa Toolbar and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. snoo says:
    June 10th, 2004 at 1:06 pm

    I have this because I chose to download it. I'm not sure why you include it at all given that you seem to understand it's not a threat, installed by choice, and safe.

  2. leathersmt says:
    July 28th, 2004 at 12:07 pm

    I did not install this, and have no idea how it came to be in my system. I resent items in my computer that I do not specifically OK to be in it. Also even more so, if it gathers information or sends same.

  3. Guest says:
    August 17th, 2004 at 9:08 pm

    i downloaded a yahoo companion toolbar which caused all kinds of problems on my internet explorer, which I , eventually, had to reinstall and I'm still having problems. When I run my ad aware or spy sweeper programs, they find Alexa which has been installed as a result. It seems to be propragating on my hard drive somewhere, because when I scan there seem to be more files than the last time I scanned. The toolbar is somewhere, and I can't seem to find it anywhere. I may have to resinstall windows or reformat my hard drive as a result. Not a good toolbar in the least and I do consider it spyware. I can't seem to completely get rid of it.

  4. Guest says:
    September 24th, 2004 at 6:09 am

    Whoever said alexa is safe is either an employee of the alexa or sadistic. Alexa causes all kinds of problems with browsing, and if you read any "pest" spyware articles, alexa is always at the top of the list. Something must be done.

  5. Guest says:
    October 15th, 2004 at 12:10 pm

    Due to a security leak in IE, Alexa can actually send secure information through the Alexa servers. Granted, this information will probably bwe deleted, but the chance for theft is still there.

  6. Guest says:
    October 25th, 2004 at 8:10 pm

    What type of complete computer ignorant doesnt consider alexa a threat? For crying out loud it comes with an uninstaller that installs it right after you uninstall it, and not to mention the rest of the problems. it downloaded and installed itself without my concent and now i cant remove it. whats more, ad-aware cannot remove it cause it always comes back from the dead somehow.

  7. Mary Rose says:
    April 4th, 2015 at 10:22 pm

    That… Is SOOOOO true!

  8. Guest says:
    November 18th, 2004 at 1:11 am

    Yeah, its funny, the uninstaller actually puts Alexa back into my registry. If I run a spyware program it seems to clear out Alexa… but as soon as I run the supposed uninstaller, Alexa pops back into my registry. Hmm.. how can this a good product? I have written to Alexa several times, and finally gave up. Any ideas on how to kill this thing for good? I am surprised more people aren't complaning.

  9. Guest says:
    February 22nd, 2005 at 12:02 pm

    unregister alexa.dll and then remove it and it will stop re-appearing

  10. Skanky Alexa.. says:
    February 24th, 2005 at 4:02 pm

    It didn´t disappear even after four downloads and real care not getting anything skanky on the computer. Windows – version (XP) was legit.
    My conclusion is that it must stay on, built i n t o Windows from install (in explorer), or be contained in these programs:

    1. Ad-Aware_SE_Personal_Edition_1_05.exe
    2. Spybot-Search_Destroy_1_3.exe
    2. SpywareDoctor_3_1.exe
    4. Startup_Mechanic_2_3.exe
    5. AlexaRemover.exe (Emco Software Ltd.)

    Everything I could I DLed from I didn´t even install StartupMechanic (even though that program is much mussle for little hassle, I believe..)

    I was surprised to see that it isn´t considered a threat (2/100??). My question is: If it´s not a threat – why can´t you r e m o v e the fukn thing??
    I don´t care if it "has an uninstaller included". If it puts itself in different places each time – what good is an invisible installer? AND – it signalls it doesn´t want to be found.
    And that´s the SPY in SPYware oh little one… 🙂


  11. cwp says:
    March 1st, 2005 at 9:03 am

    First I ran AlexaRemover.exe.(not sure it this is required but I ran it anyway)
    Then I deleted the following 3 files in windowssystem32 and created another 3 files using notepad to replace them.

    I set the three notepad-created files to Read-only and Archive in properties.

    I did all these yesterday and I haven't seen Alexa toolbar since then.

    Hope this help.

  12. Frustrated By Alexa says:
    March 2nd, 2005 at 8:03 am

    Alexa conflicts with many programs we us (like causing office apps to crash unexpectedly) – it IS NOT safe, it IS NOT stable, it is CRAP. If they hired smarter monkeys to write the thing, it might at least be stable – it's not even that.

  13. nagesh says:
    March 6th, 2005 at 12:03 am

    i found a problem with my browser, when i click on the option show related link, it doesn't works & i try lot's of things but still it is not working, i m using IE6.0 ver , Pls help me

  14. You are............ says:
    March 8th, 2005 at 6:03 pm

    I am using windows 2000 sp4. It works fine until last night, norton internet security detects trojan software have been installed in my computer. Then I found alexa toolbar was installed in my internet browser. It extremely slows down the web page loading time. and i have no way to uninstall it as it doesn't show in add and remove program…. alexa, YOU ARE CLASSIC

  15. Guest says:
    April 5th, 2005 at 9:04 am

    Amazon has really fucked up this time. People must try not to use amazon for anything for doing this to us!

  16. Guest says:
    April 11th, 2005 at 10:04 pm

    i have found related alexa.dll in the system32 and try to delete them. But the AlxTB1.dll and AlxTB2.dll unable to delete, it says “other application is running currently”
    i have disable the LAN and close all the IE, but still fail.
    what can i do ?

  17. Mary Rose says:
    April 4th, 2015 at 10:03 pm

    I Have the same problem 🙁

  18. M W Niktar says:
    February 9th, 2012 at 10:58 am

    A nice and very useful intruction for removal of Alexa Tool bar. Those like whw have no instructior to take help directly are being benefited. I appretiate it very much. Ureka IT

  19. deepfrost says:
    February 17th, 2015 at 4:39 pm

    and I had problems with certain toolbars that contain viruses like alexa toolbar and install Registry and did not want all users on the net toolbars which often are compromised.alexa toolbar I found with ZoneAlarm Antivirus.

  20. SARA BARGE says:
    October 1st, 2016 at 9:37 am

    Timely article , I am thankful for the specifics . Does someone know if my company can get access to a blank NY Statutory Short Form version to complete ?

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