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Alexa Toolbar. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser Plugins
12

What is Alexa toolbar?

Alexa Toolbar is a potentially unwanted program, which is owned by Amazon and is compatible with Internet Explorer, Google Chrome and Mozilla Firefox web browsers. Mostly, users install this program on their computers because they expect helpful information from it – Alexa Toolbar promises them to provide varied information about websites, such as traffic rankings, various user reviews, visitors’ number and similar data that is very useful for the most of PC users. However, this is not the only feature which Alexa Toolbar is known for. There are some things that may make you to think twice before downloading this program to the system. Beware that this program may also initiate some annoying activities on computer, for example slow downs, continuous pop-up advertisements and so on. Besides, it can also collect data about the user and consume such data as people’s mostly visited websites, data that they enter when visiting them and even PC’s IP address. Typically, this program can also get collects data about user’s web browser and operating system, his/hers email address, location and products or services that were purchased via its service. However, this data is considered as personally non-identifiable, so there is no reason to worry about your financial data when having this toolbar installed on the system. Nevertheless, it seems that those who have Alexa Toolbar are especially annoyed by its Amazon shopping button, which appears when you hover your mouse over some product. If you want to get rid of it, you will have top remove a program that is responsible for showing it. That’s alexa toolbar.

HOW CAN ALEXA TOOLBAR APPEAR ON MY COMPUTER?

Alexa Toolbar can be downloaded from various websites that are used for promoting such and similar programs. These third party websites are widely known, so you can download this program without a trouble. However, you may also download it in a bundle with other programs, such as freeware and shareware, as an optional component. Note that this distribution technique is still legitimate but it has also initiate various doubts and discussions. In addition, it seems that it can be easily avoided. You can do that by paying more attention to installation process of freeware and shareware. You should simply select Custom or Advanced installation option and then carefully check installation windows of the freeware you are going to install on your computer. In addition, make sure you get rid of each of the check marks that agree to download and install Alexa Toolbar to the system. If you use Alexa Toolbar and you don’t think that it’s annoying, you can leave it on your computer without any concerns. This program is NOT a virus, just a potentially unwanted application.

HOW TO REMOVE ALEXA TOOLBAR?

If you want to remove Alexa Toolbar from your computer, first thing you should do is to uninstall it via Add/Remove Programs feature. You can do that with a help of those programs that are listed below or by using the manual removal guide:

You can remove Alexa Toolbar automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Alexa Toolbar you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Alexa Toolbar. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.
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Alexa Toolbar snapshot
Alexa Toolbar snapshot

Alexa Toolbar manual removal:

Delete registry values:
HKEY_LOCAL_MACHINESOFTWAREAlexa Internet

HKEY_LOCAL_MACHINESOFTWAREAlexa Toolbar

HKEY_CLASSES_ROOTAlxTB.BHO

HKEY_CLASSES_ROOTAlxTB.BHO.1

HKEY_CLASSES_ROOTPopup.HTMLEvent

HKEY_CLASSES_ROOTPopup.HTMLEvent.1

HKEY_CLASSES_ROOTPopMenu.Menu

HKEY_CLASSES_ROOTPopMenu.Menu.1

HKEY_CLASSES_ROOTPopup.PopupKiller

HKEY_CLASSES_ROOTPopup.PopupKiller.1

HKEY_CLASSES_ROOTCLSID{27D784D7-9217-4227-B43B-E06E4781E0CB}

HKEY_CLASSES_ROOTCLSID{3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B}

HKEY_CLASSES_ROOTCLSID{69A72A8A-84ED-4a75-8CE7-263DBEF3E5D3}

HKEY_CLASSES_ROOTCLSID{7BF3A7DB-A516-4e24-B40A-F60B34699E26}

HKEY_CLASSES_ROOTCLSID{EA20F195-32DA-4bd6-B348-FD02FC7D3D5A}

HKEY_CLASSES_ROOTCLSID{F1FABE79-25FC-46de-8C5A-2C6DB9D64333}

HKEY_CLASSES_ROOTInterface{04D79E9F-09A9-4AED-9FC2-6E63A3BCA51E}

HKEY_CLASSES_ROOTInterface{0B32BCCD-4D64-48EB-8EC3-9BA0807D1349}

HKEY_CLASSES_ROOTInterface{0BBB0424-E98E-4405-9A94-481854765C80}

HKEY_CLASSES_ROOTInterface{0F3332B5-BC98-48AF-9FAC-05FEC94EBE73}

HKEY_CLASSES_ROOTInterface{3E60160F-0ED6-4DCC-B6B6-850CDE4FD217}

HKEY_CLASSES_ROOTInterface{3F41980D-B681-488E-9757-0C9744F9C3CE}

HKEY_CLASSES_ROOTInterface{49160F0D-6BE2-4F5F-BCDB-9256DA3BB120}

HKEY_CLASSES_ROOTInterface{5A9961FD-B0A6-4065-9552-EBFC199683A3}

HKEY_CLASSES_ROOTInterface{6912BEB3-E20C-4953-8C8E-E91B12B55BFC}

HKEY_CLASSES_ROOTInterface{738CB0ED-54A7-4061-AE2E-40EFD9B1EEF6}

HKEY_CLASSES_ROOTInterface{9AF74448-EBD1-484C-8B06-35E597C0B54C}

HKEY_CLASSES_ROOTInterface{9BAB764B-E4F3-4C7B-99AD-CDF696BBE3A8}

HKEY_CLASSES_ROOTInterface{A69107CC-BEC8-4A34-B474-211B0F46A764}

HKEY_CLASSES_ROOTInterface{A6A68CBD-6673-41B1-B997-3F83A25B45B0}

HKEY_CLASSES_ROOTInterface{ABF7C4D4-53EF-4C15-8954-D22F63C98E9F}

HKEY_CLASSES_ROOTInterface{AC2A5E17-05ED-4E62-86E5-84779E8F0BCA}

HKEY_CLASSES_ROOTInterface{B71C7D9A-DA43-4E8B-BB98-1684AC2AF324}

HKEY_CLASSES_ROOTInterface{B79D9232-A798-43DB-9E61-281D550460E4}

HKEY_CLASSES_ROOTInterface{B7B84995-8B92-46BF-94AA-FA2F3DD23B84}

HKEY_CLASSES_ROOTInterface{DC21CEDE-3E81-43D7-B816-DAEFA7B4901F}

HKEY_CLASSES_ROOTInterface{FA77AD79-09CF-41FB-B171-CC856F9E737F}

HKEY_CLASSES_ROOTTypeLib{547AB549-4DD8-4ea0-B070-F6EA062148FF}

HKEY_CLASSES_ROOTTypeLib{EACAA5CE-99B3-470E-9629-8F98F4C4B637}

HKEY_CURRENT_USERSoftwareMicrosoftOffice[XVS]CommonResearchSources{19C33034-3878-4beb-B843-62C2761AFF96}

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInternet Settings[XVS]User AgentPost PlatformAlexa Toolbar

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallAlexa Toolbar

Unregister DLLs:
alexaie.dll,alxres.dll,alxtb.dll,alxtb1.dll

Delete files:
alexaie.dll,alxres.dll,alxtb.dll,alxtb1.dll

Delete directories:
C:Program FilesAlexa Toolbar

Manual Alexa Toolbar Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Alexa Toolbar and related programs
    Here, look for Alexa Toolbar or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Alexa Toolbar or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Alexa Toolbar and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Alexa Toolbar removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Alexa Toolbar should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Alexa Toolbar and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Alexa Toolbar removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Alexa Toolbar and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Alexa Toolbar removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Alexa Toolbar from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Alexa Toolbar or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Alexa Toolbar removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Alexa Toolbar registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • snoo

    I have this because I chose to download it. I'm not sure why you include it at all given that you seem to understand it's not a threat, installed by choice, and safe.

  • leathersmt

    I did not install this, and have no idea how it came to be in my system. I resent items in my computer that I do not specifically OK to be in it. Also even more so, if it gathers information or sends same.

  • Guest

    i downloaded a yahoo companion toolbar which caused all kinds of problems on my internet explorer, which I , eventually, had to reinstall and I'm still having problems. When I run my ad aware or spy sweeper programs, they find Alexa which has been installed as a result. It seems to be propragating on my hard drive somewhere, because when I scan there seem to be more files than the last time I scanned. The toolbar is somewhere, and I can't seem to find it anywhere. I may have to resinstall windows or reformat my hard drive as a result. Not a good toolbar in the least and I do consider it spyware. I can't seem to completely get rid of it.

  • Guest

    Whoever said alexa is safe is either an employee of the alexa or sadistic. Alexa causes all kinds of problems with browsing, and if you read any "pest" spyware articles, alexa is always at the top of the list. Something must be done.

  • Guest

    Due to a security leak in IE, Alexa can actually send secure information through the Alexa servers. Granted, this information will probably bwe deleted, but the chance for theft is still there.

  • Guest

    What type of complete computer ignorant doesnt consider alexa a threat? For crying out loud it comes with an uninstaller that installs it right after you uninstall it, and not to mention the rest of the problems. it downloaded and installed itself without my concent and now i cant remove it. whats more, ad-aware cannot remove it cause it always comes back from the dead somehow.

    • Mary Rose

      That… Is SOOOOO true!

  • Guest

    Yeah, its funny, the uninstaller actually puts Alexa back into my registry. If I run a spyware program it seems to clear out Alexa… but as soon as I run the supposed uninstaller, Alexa pops back into my registry. Hmm.. how can this a good product? I have written to Alexa several times, and finally gave up. Any ideas on how to kill this thing for good? I am surprised more people aren't complaning.

  • Guest

    unregister alexa.dll and then remove it and it will stop re-appearing

  • Skanky Alexa..

    It didn´t disappear even after four downloads and real care not getting anything skanky on the computer. Windows – version (XP) was legit.
    My conclusion is that it must stay on, built i n t o Windows from install (in explorer), or be contained in these programs:

    1. Ad-Aware_SE_Personal_Edition_1_05.exe
    2. Spybot-Search_Destroy_1_3.exe
    2. SpywareDoctor_3_1.exe
    4. Startup_Mechanic_2_3.exe
    5. AlexaRemover.exe (Emco Software Ltd.)

    Everything I could I DLed from download.com. I didn´t even install StartupMechanic (even though that program is much mussle for little hassle, I believe..)

    I was surprised to see that it isn´t considered a threat (2/100??). My question is: If it´s not a threat – why can´t you r e m o v e the fukn thing??
    I don´t care if it "has an uninstaller included". If it puts itself in different places each time – what good is an invisible installer? AND – it signalls it doesn´t want to be found.
    And that´s the SPY in SPYware oh little one… 🙂

    /Fnertz

  • cwp

    First I ran AlexaRemover.exe.(not sure it this is required but I ran it anyway)
    Then I deleted the following 3 files in windowssystem32 and created another 3 files using notepad to replace them.
    alexa.dll
    AlxRes.dll.bak
    AlxTB2.dll

    I set the three notepad-created files to Read-only and Archive in properties.

    I did all these yesterday and I haven't seen Alexa toolbar since then.

    Hope this help.

  • Frustrated By Alexa

    Alexa conflicts with many programs we us (like causing office apps to crash unexpectedly) – it IS NOT safe, it IS NOT stable, it is CRAP. If they hired smarter monkeys to write the thing, it might at least be stable – it's not even that.

  • nagesh

    i found a problem with my browser, when i click on the option show related link, it doesn't works & i try lot's of things but still it is not working, i m using IE6.0 ver , Pls help me

  • You are…………

    I am using windows 2000 sp4. It works fine until last night, norton internet security detects trojan software have been installed in my computer. Then I found alexa toolbar was installed in my internet browser. It extremely slows down the web page loading time. and i have no way to uninstall it as it doesn't show in add and remove program…. alexa, YOU ARE CLASSIC

  • Guest

    Amazon has really fucked up this time. People must try not to use amazon for anything for doing this to us!

  • Guest

    i have found related alexa.dll in the system32 and try to delete them. But the AlxTB1.dll and AlxTB2.dll unable to delete, it says “other application is running currently”
    i have disable the LAN and close all the IE, but still fail.
    what can i do ?

    • Mary Rose

      I Have the same problem 🙁

  • M W Niktar

    A nice and very useful intruction for removal of Alexa Tool bar. Those like whw have no instructior to take help directly are being benefited. I appretiate it very much. Ureka IT

  • deepfrost

    and I had problems with certain toolbars that contain viruses like alexa toolbar and install Registry and did not want all users on the net toolbars which often are compromised.alexa toolbar I found with ZoneAlarm Antivirus.

  • SARA BARGE

    Timely article , I am thankful for the specifics . Does someone know if my company can get access to a blank NY Statutory Short Form version to complete ?