Antivirus Live (Removal Guide) - 2021 update

Antivirus Live Removal Guide

What is Antivirus Live?

Antivirus Live – a fake anti-malware app that should be eliminated as soon as possible

AntivirusLiveMalware creates fake entries in order to make users believe that their computers need fixing

Antivirus Live is a rogue security application, a fake malware removal tool that enters a computer with the help of Trojans and other malicious software. It is from the same family as Antivirus System PRO and Spyware Protect 2009. Once installed, AntivirusLive will display fake security alerts and notifications about serious computer security threats or infections.

The rogue application will also block almost all programs, especially anti-virus, to protect itself from being deleted. You will see the “Application can not be executed” warning when you launch applications. To make things even more complicated, it will hijack Internet Explorer and change LAN Settings. Antivirus Live enables proxy servers for LAN and blocks security-related and antivirus software websites.

Name AntivirusLive
Type Malware, rogue anti-spyware
Distribution Social engineering campaigns, Trojans
Elimination Follow the instructions below and scan the infected device with a legitimate anti-malware
System fix If you noticed that your Windows system was damaged, fix it with an automatic solution ReimageIntego

Malicious program will state that your computer is badly infected with Trojans, worms, spyware, and other malware. Then it will ask you to pay for a full version of the program to remove the infections which do not even exist.

The main goal of rogue antivirus app is to trick you into purchasing the program. In order to achieve its goals, the misleading application will simulate a system scan and report false scan results. In other words, this is nothing more but a scam. Do not purchase it!

What is more, this bogus security tool will impersonate Windows Security Center and state that Windows did not find any anti-virus software on your computer and that Windows is not updated. Obviously, the rogue program will suggest you to activate the app in order to protect your computer.

And that's, by the way, the main difference between legitimate Security and fake ones. The legitimate one does not promote any particular anti-virus software. When this fake anti-spyware application is running, you will also see many fake security alerts. Some of them will state:

Windows Security Alert
Windows reports that the computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan of your computer. Your system might be at risk now.

Infiltration alert
Your computer is being attacked by an Internet Virus. It could be a password-stealing attack, a trojan-dropper, or similar. Threat: Wind32/Nuqel.E

To eliminate this malware, you would have to initiate a scan with a powerful security tool – we recommend using SpyHunter 5Combo Cleaner. After all the malicious files are gone, you should also clean your browsers and fix damaged system files. Since this process might take a while and be a bit complicated for regular computer users, we advise performing these steps automatically with ReimageIntego.

Malware infection can be not noticed initially

Antivirus Live is promoted through Trojans' use that comes from fake online scanners and other misleading websites. It is also distributed using social engineering. This means that users are presented with fake claims online, only to be taken advantage of. For example, a pop-up ad might say that your computer is infected (and look similar to how Microsoft error alerts look like) or that your software is out of date and needs to be updated urgently. All these are tricks that make users install malware without realizing it.

Therefore, in order to avoid being tricked, follow these tips provided by security experts:

  • Install a robust anti-malware and always keep it updated;
  • Never postpone Windows updates and install security patches for all software;
  • Install ad-block to avoid malicious ads and scripts;
  • Do not believe claims that something is missing from your system, or that it is infected with a virus.
  • Use strong passwords for all your accounts and never repeat them.

Remove Antivirus Live by using legitimate security tool

As you can see, Antivirus Live is a totally useless and even dangerous application. Before you can remove this infection, you have to end all processes associated with malware. Otherwise, you won't be able to run any anti-spyware/virus software. First of all, you have to disable the proxy server for LAN in Internet Explorer or use another browser, for example, Firefox or Opera.

How to disable a Proxy server for LAN in Internet Explorer:

  • Open Internet Explorer. Click on the Tools menu and then select Internet Options.
  • In the Internet Options window, click on the Connections tab. Then click on the LAN settings button.
  • Now you will see the Local Area Network (LAN) settings window. Uncheck the checkbox labeled Use a proxy server for your LAN under the Proxy Server section and press OK.

Now terminate malicious processes. It should be [random]sysguard.exe, for example, wmcqsysguard.exe.

Do not reboot your computer after using Process Explorer and terminating all related processes. Now you should be able to download an automatic Antivirus Live removal tool or another anti-spyware application.

Most importantly, do not purchase this malicious app. If you have already done that, please contact your credit card company and dispute the charges.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Antivirus Live. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Antivirus Live and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting rogue antispyware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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