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Aztecdecrypt@protonmail.com ransomware. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware

Aztecdecrypt@protonmail.com ransomware – a file locking threat which belongs to the Scarab family

aztecdecrypt@protonmail.com ransomware virus
aztecdecrypt@protonmail.com ransomware is a file locking virus which relates to the Scarab family.

Aztecdecrypt@protonmail.com ransomware is a file-encrypting malware which appears to be related to the Scarab ransomware category. The infection process begins once a user secretly installs the ransomware virus into the system by opening a hazardous attachment or clicking on an infected URL. After the invasion, Aztecdecrypt@protonmail.com virus starts the encryption activity and adds the .aztecdecrypt@protonmail.com appendix to each file name. Later on, the ransomware provides a text message named HOW TO DECRYPT FILES.txt which announces that the victim needs to pay some Bitcoins in order to receive the decryption tool. Furthermore, the crooks provide aztecdecrypt@protonmail.com email address as a way to discuss all matters. Even though you might be scared of not getting files back, you should calmly overthink everything twice as it is known that such criminals easily scam gullible victims who decide to transfer money. 

Name Aztecdecrypt@protonmail.com files virus
Category Ransomware
Sub-category Malware
Relation Scarab ransomware
Appendix added .aztecdecrypt@protonmail.com
Ransom note HOW TO DECRYPT FILES.txt
Price Crooks demand Bitcoins
Email aztecdecrypt@protonmail.com
Distribution sources Spam messages and infected attachments, URLs, P2P sites
Elimination Get rid of the threat automatically. Use Reimage to detect all malware objects

Take a look at the Aztecdecrypt@protonmail.com ransomware message:

Your files are now encrypted!
All your files have been encrypted due to a security problem with your PC.
Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.
Contact us using this email address: aztecdecrypt@protonmail.com or aztecdecryptor@mailfence.com
If you don’t get a reply or if the email dies, then contact us using Bitmessage.
Download it form here: https://bitmessage.org/wiki/Main_Page
Run it, click New Identity and then send us a message at BM-NBRCUPTenKgYbLVCAfeVUHVsHFK6Ue2F
Free decryption as guarantee!
Before paying you can send us 1 files for free decryption.
The total size of file must be less than 10Mb (non archived), and file should not contain
valuable information (databases, backups, large excel sheets, etc.).
How to obtain Bitcoins?
* The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click
‘Buy bitcoins’, and select the seller by payment method and price:
https://localbitcoins.com/buy_bitcoins
* Also you can find other places to buy Bitcoins and beginners guide here:
http://www.coindesk.com/information/how-can-i-buy-bitcoins
Attention!
* Do not rename encrypted files.
* Do not try to decrypt your data using third party software, it may cause permanent data loss.
* Decryption of your files with the help of third parties may cause increased price
(they add their fee to our) or you can become a victim of a scam.
Your personal identifier:
pAQAAAAAAABTK***Ie2xSSR+BjmyDzED

The crooks who spread Aztecdecrypt@protonmail.com files virus have been using specific codes to lock up valuable files. These algorithms (AES, RSA) turn out to be different with each infected computer. Once files appear with certain extensions, they cannot load properly anymore until they are decrypted. However, even though the criminals offer a solution to your problem which is paying them, you should definitely reconsider if it is worth the price.

According to cybersecurity experts from NoVirus.uk website,[1] cybercriminals who distribute various malware for beneficial reasons are very likely to scam their victims. Transfers in cryptocurrencies such as Bitcoin, Litecoin,[2] Ethereum, and other, let the crooks stay unidentifiable and untrackable. We suggest performing the Aztecdecrypt@protonmail.com ransomware removal and then using data recovery software that we have provided below this article.

To remove Aztecdecrypt@protonmail.com virus, use only reliable computer tools such as anti-malware ones. Furthermore, note that all malware-laden content also needs to be removed to ensure that the infection is fully gone. We recommend downloading a tool such as Reimage for detection purposes. After this is done, ensure that you take care of your data in the future. Purchase a USB drive or store copies of valuable files on an iCloud server where they cannot be reached by anyone else, except you.

Furthermore, be careful with computer infections such as Aztecdecrypt@protonmail.com ransomware. These threats might have a wide range of damaging abilities. The longer you keep the virus on your computer, the bigger the issues might get. Some ransomware viruses are capable of injecting other malware into the vulnerable computer system. Moreover, these threats can also add rogue content on the PC or even erase Shadow Volume Copies[3] of encrypted documents.

Phishing emails is still the main way used to transfer ransomware to victims' systems

You might easily overcome a ransomware infection in a dubious-looking email message. Sometimes the cybercrooks add hazardous payload as an attachment to the message or insert an infected URL straight to the letter itself. Avoid launching this type of content as you might infect the system easily. Furthermore, always be cautious while identifying the sender as, in some cases, the crooks might try to trick you by presenting themselves as a worldwide organization.

Moreover, take note that ransomware viruses might appear from third-party websites such as P2P[4] ones. Various Torrent downloading websites and similar networks can be potentially dangerous as these pages are not protected and can easily include malware anywhere. What you should do is download programs only from original websites and avoid browsing in secondary ones. Furthermore, be careful while clicking on various links online as some of them might also be infected.

Get rid of Aztecdecrypt@protonmail.com ransomware and recover encrypted data

If Aztecdecrypt@protonmail.com ransomware has locked your files and placed some malware-laden files in your computer system, DO NOT panic. First, avoid any contact with the cybercriminals. After that, you should get rid of the virus permanently and start thinking of various solutions which would help you to unlock your files.

We suggest using anti-malware programs such as Reimage, Malwarebytes MalwarebytesCombo Cleaner, or Plumbytes Anti-MalwareMalwarebytes Malwarebytes to lengthen the Aztecdecrypt@protonmail.com ransomware removal process. These tools are created to detect all malware-related objects throughout the entire computer system. Make sure each of it goes away, otherwise, the infection might renew itself.

To remove Aztecdecrypt@protonmail.com virus, use only reputable tools. Manual elimination is not an option for this case as the virus is to difficult to get rid of on your own. Furthermore, after the process is finished, you can try our below-provided data recovery software which might appear to be truly helpful.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove aztecdecrypt@protonmail.com virus, follow these steps:

Remove aztecdecrypt@protonmail.com using Safe Mode with Networking

To get rid of Aztecdecrypt@protonmail.com ransomware virus by using Safe Mode with Networking, try using the following guide:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove aztecdecrypt@protonmail.com

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete aztecdecrypt@protonmail.com removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove aztecdecrypt@protonmail.com using System Restore

Alternatively, use these instructions to deactivate the ransomware by using System Restore:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of aztecdecrypt@protonmail.com. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that aztecdecrypt@protonmail.com removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove aztecdecrypt@protonmail.com from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If you have found your files encrypted by Aztecdecrypt@protonmail.com virus, try third-party recovery tools. It is a definitely better option than paying the demanded ransom.

If your files are encrypted by aztecdecrypt@protonmail.com, you can use several methods to restore them:

Data Recovery Pro might restore some data back:

Use this tool if you want to recover lost, encrypted, or corrupted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by aztecdecrypt@protonmail.com ransomware;
  • Restore them.

Windows Previous Versions feature might help you with data recovery:

Try this method for data recovery purposes. However, it might not work if you did not enable System Restore.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Using Shadow Explorer tool might let your recover some files:

Use this tool for file recovery if the ransomware did not destroy files' Shadow Copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No official Aztecdecrypt@protonmail.com ransomware decryptor has been released for this ransomware virus yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from aztecdecrypt@protonmail.com and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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