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Remove Clhmotjdxp ransomware (Free Guide) - Decryption Steps Included

removal by Olivia Morelli - - | Type: Ransomware

Clhmotjdxp ransomware is the cryptovirus that appends encrypted files using ransom character extensions

Clhmotjdxp ransomwareClhmotjdxp ransomware – a threat that creates issues with the system by locking important documents and even databases, so the ransom can be demanded from victims. The particular message that states about the needed money transfer get added to the machine in the form of a text file named HOW TO RESTORE YOUR FILES.txt. It contains contact information – helpassistant2120@mail.fr, doctorhelp2120@cock.li needed for the decryption tool retrieval, and offer for the test decryption. However, contacting these people behind the threat cannot be the best option because you are not in control of what can happen to your files or the system on the access to your device is in their hands.[1]

This Clhmotjdxp ransomware virus creates issues with the system when it manages to affect those common files on the system. Besides encryption procedures, infection can affect system functions and program performance, so the threat can become extremely persistent and dangerous.[2] This is the version of a known Snatch ransomware virus, so trusting the decryption offer is cont recommended, and you should remove the threat instead with reliable anti-malware software.

Name Clhmotjdxp ransomware
Family Threat belongs to the family of Snatch ransomware
File extension it uses a random character appendix, analyzed samples come with .clhmotjdxp at the end of the original filename
Ransom note  HOW TO RESTORE YOUR FILES.txt
Contact emails helpassistant2120@mail.fr, doctorhelp2120@cock.li 
Distribution Files attached to the malicious emails can distribute the payload of the ransomware virus, so you can catch this cryptovirus by not paying attention to details on suspicious emails and while visiting shady/malicious pages
Elimination You can remove Clhmotjdxp ransomware yourself, but the best option for such an infection would be anti-malware tools that dan detect[3] the intruder and associated application
Repair Once the infection manages to get on the system, the virus can affect other functions and programs, so you should repair these altered or even corrupted programs and files. You can check the machine for any virus damage with Reimage Reimage Cleaner Intego and possibly fix those issues

The ransom note for the .clhmotjdxp file virus states about the possible option for the victim and lists that the contact information is needed for them to write criminals with the alleged decryption tool. Unfortunately, even the supposed test decryption option shouldn't be considered as a viable method. 

The ransom note file HOW TO RESTORE YOUR FILES.txt that gets added in various folders and on the desktop reads the following:

Hello!
All your files are encrypted, write to me if you want to return your files – I can do it very quickly!
Contact me by email:
Helpassistant2120@mail.fr or doctorhelp2120@cock.li

 

The subject line must contain an encryption extension or the name of your company!
Do not rename encrypted files, you may lose them forever.
You may be a victim of fraud. Free decryption as a guarantee.
Send us up to 3 files for free decryption.
The total file size should be no more than 1 MB! (not in the archive), and the files should not contain valuable information. (databases, backups, large Excel spreadsheets, etc.)
!!! Do not turn off or restart the NAS equipment. This will lead to data loss !!!

 

To contact us, we recommend that you create an email address at protonmail.com or tutanota.com
Because gmail and other public email programs can block our messages!

Clhmotjdxp ransomware creators might not bother to send you the decryption key or a tool that they allegedly have, so rely on system cleaning procedures and get rid of the infection before worrying about your affected files. There might be more options for the decryption in the future, so you can try to create a backup of the encrypted data and save that for the later use when a particular decryption tool gets released.

That takes a lot of time for malware researchers and experts, so if you want to use the machine again right now, you need to remove Clhmotjdxp ransomware completely using other methods. You should rely on trustworthy programs that are designed to fight malware and ensure proper security on the machine. SpyHunter 5Combo Cleaner or Malwarebytes can work for the procedure and help you with all the virus infections that can lure on the machine without your knowledge.

Clhmotjdxp ransomware virusClhmotjdxp ransomware - cryptovirus that manages to enter the system and affect parts of it to ensure persistence.

Find the best way for Clhmotjdxp file virus elimination

The correct way to approach this infection is to go for the proper Clhmotjdxp ransomware removal and then find ways to recover the affected data. An infection like this spreads using malicious scripts and other intruders' help because this is the best way to go for the targeted devices.

You cannot notice the ransomware installation, so before it sends the ransom note to your screen, you are clueless. This is why we recommend going for anti-malware tools when dealing with .clhmotjdxp virus and other ransomware-type infections.

Only then you can be sure that the system will get virus-free again. You shouldn't risk getting your data permanently deleted or damaged, so double-check before attempting to recover files after the infection removal. You can only load copies of the encoded files or rely on third-party software/ system features that can restore affected files for you. Do not forget about the possible damage Clhmotjdxp ransomware can cause, and try to repair that with apps like Reimage Reimage Cleaner Intego.

Clhmotjdxp files virusClhmotjdxp ransomware - the threat that can be detected by AV tools, so you should use such program for the termination.

Clhmotjdxp ransomware virus termination relies on anti-malware tool capabilities

Clhmotjdxp ransomware removal success is closely related to the virus's detection rate because the infection can be dropped by the trojan directly on the targeted computer or occur due to a malicious file that was planted or a site or spam email attachment. The ransomware store its files in various parts of the system, so manual techniques are not that easy.

To remove Clhmotjdxp ransomware quicker, get a tool like SpyHunter 5Combo Cleaner o Malwarebytes, so you can run the full system scan on the machine that should indicate all the potential threats, ransomware itself, and associated applications that possibly can create issues with your machine. You should pay attention to the detection list, but remember that this virus might be detected with a different name, based on the database of the AV tool.

You can double-check and should do that, so Clhmotjdxp ransomware virus is fully terminated, and you can move on with file recovery. Before that though, you should clear the virus damage with a tool like Reimage Reimage Cleaner Intego that can find, report, and fix file or program issues for you.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Clhmotjdxp virus, follow these steps:

Remove Clhmotjdxp using Safe Mode with Networking

The machine can be cleared off of Clhmotjdxp ransomware virus if you reboot the system in Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Clhmotjdxp

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Clhmotjdxp removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Clhmotjdxp using System Restore

System Restore can be the method for your system cleaning because it allows the recovering system in a previous state when the virus was not active

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Clhmotjdxp. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Clhmotjdxp removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Clhmotjdxp from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Clhmotjdxp, you can use several methods to restore them:

Data Recovery Pro – possible option for your file recovery

You can try to recover your encrypted files by running Data Recovery Pro

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Clhmotjdxp ransomware;
  • Restore them.

Windows Previous Versions – a method for file restoring

Once you recover the machine using System Restore, you can rely on the Windows Previous Versions feature for individual file restoring

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer – a method for the Clhmotjdxp ransomware affected files

You can try to repair those files encrypted by the virus when Shadow Volume Copies are left untouched

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool for Clhmotjdxp ransomware virus is not released yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Clhmotjdxp and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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