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Remove “COMPUTER BLOCKED” fake message (Microsoft Support Scam) - Free Instructions

removal by Linas Kiguolis - - | Type: Malware
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“COMPUTER BLOCKED” fake message tries to persuade you into calling scammers

The example of Computer Blocked scam

“COMPUTER BLOCKED” virus functions as a browser-based tech support scam[1]. It is not so elaborate as a PC scams which lock your screen or paralyze the activities of the computer for a while.

Browser-based deceptions require much less time and effort to make. Nonetheless, they might be no less persuasive as PC scams. On the other hand, such felonies can be easily terminated. Click on Prevent this page from creating additional dialogs.

However, there are more bothersome scams appearing. You won’t get rid of it easily simply by clicking on the mentioned button. In order to terminate it, you will need to cancel the page forcefully.

In this article, we will briefly describe key characteristics of such pop-up alerts. If you have run into this website, remove COMPUTER BLOCKED-related web scripts with the assistance of malware elimination tool. e.g. Reimage or Malwarebytes.

Scams all over the place

Even if you vary about cyber security while browsing online, there is still a relatively high probability of visiting the website which contains fraudulent elements. The essence of these fake alerts is the same to deceive netizens into dialing the phone number.

Likewise, “Computer Blocked” scam does not differ either. If you call +1-844-392-7021 or any other name, you will be connected to a crook who might crowd you with unnecessary technical information to earn your trust. It is likely that he or she will connect to the device remotely.

Windows Firewall has detected some suspicious activity from your IP address and network connection has been blocked temporarily.
To get it unblocked you need to call on Microsoft Technical Support Desk.
Microsoft Safety & Security Center: +1-844-392-7021
Ring now to get it fixed toll free: +1-844-392-7021

For the supposed “tech support,” they might ask you several dozens of dollars. Additionally, they might foist rogue anti-virus tool which might indeed disturb your PC system integrity.

Additionally, due to “Computer Blocked” redirect virus, you might indeed get redirected to a website which contains malware.

Even if you encounter a more elaborate felony, you can easily distinguish it by looking for a number or email address. No real Microsoft security warnings[2] suggest calling any number or provide any email. The image of Computer Blocked scam
"Computer Blocked" scam uses the old trick – it attempts to fool users with a fake Microsoft warning alert.

Distribution peculiarities and prevention

Mostly, you might be redirected to the websites promoting fake alerts while visiting gaming or movie streaming sites.
You might recall that movie play buttons perform their original function only from the third or fourth attempt. Before that, multiple popup alerts will cover your screen. Despite how attractive they might look, cancel them right away. Even if you did not manage to escape “Computer Blocked” hijack, shut down the tab.

Speaking of PC-based tech support scams, they spread with the assistance of exploit kits or similar malicious hacking tools. You should be also cautious while installing a new application. As it is common practice to disguise virtual infection in file converters or download accelerators.

Eliminate “Computer Blocked” tech support scam

You can easily get rid of this scam. Either click on the button Prevent this page from creating additional dialogs. It is also recommended to clean the browser from the web scripts; you can do it by launching an anti-spyware tool. It will remove “Computer Blocked” virus and related web scripts.

Below, you might find manual instructional practical. They come in handy when performing manual “Computer Blocked”scam removal. On the final note, Estonian users are likely to run into this scam more. They can provide more information on how to encounter malware of sorts in the Estonian version[3] of 2-spyware.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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To remove “COMPUTER BLOCKED” fake message, follow these steps:

Erase “COMPUTER BLOCKED” fake message from Windows systems

Ussually, such scam targets Windows OS users. Be wary of them. You might apply these instructions to eliminate any possible left scripts related to this scam.

  1. Click Start → Control Panel → Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “COMPUTER BLOCKED” fake message and related programs
    Here, look for “COMPUTER BLOCKED” fake message or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove “COMPUTER BLOCKED” fake message from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of “COMPUTER BLOCKED” fake message from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “COMPUTER BLOCKED” fake message or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove “COMPUTER BLOCKED” fake message from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “COMPUTER BLOCKED” fake message and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “COMPUTER BLOCKED” fake message removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall “COMPUTER BLOCKED” fake message from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “COMPUTER BLOCKED” fake message should be removed from your Microsoft Edge browser.

Delete “COMPUTER BLOCKED” fake message from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons → Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “COMPUTER BLOCKED” fake message and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options → General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “COMPUTER BLOCKED” fake message removal. Click on 'Reset Firefox' button for a couple of times

Eliminate “COMPUTER BLOCKED” fake message from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools → Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “COMPUTER BLOCKED” fake message and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings → Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “COMPUTER BLOCKED” fake message removal. Click on 'Reset' button to complete your removal

Erase “COMPUTER BLOCKED” fake message from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “COMPUTER BLOCKED” fake message or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “COMPUTER BLOCKED” fake message, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “COMPUTER BLOCKED” fake message removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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This entry was posted on 2017-06-30 at 02:47 and is filed under Malware, Viruses.

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